Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,540 Reviews)
Rating breakdown 16,540 reviews
5 Stars
14,460
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
99
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great All-Around Performer with Next-Gen Features
on June 22, 2026
Posted by: Oconnete21
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra as my primary daily driver, and it has easily handled every single thing I’ve thrown at it. Whether I'm using it for productivity or entertainment, it has consistently delivered a premium experience.
Work & Productivity
On the clock, this phone is an absolute workhorse. The massive, crisp display is perfect for reviewing detailed technical documents, managing complex projects, and keeping up with busy email threads on the fly. Multitasking is seamless, allowing me to switch between professional tools without a hint of slowdown.
Gaming & Entertainment
When it's time to unwind, the performance is top-tier. Mobile gaming is incredibly smooth, handling high-performance, graphics-intensive titles flawlessly with zero lag or stutter. Streaming movies and catching up on sports matches looks phenomenal thanks to the vibrant screen and excellent brightness, even when outdoors.
Galaxy AI & Smart Features
A standout aspect of the experience has been Galaxy AI. The smart features integrated into the daily workflow—from quick text summaries to advanced photo editing tools—actually feel practical rather than gimmicky. It genuinely saves time and streamlines how I interact with my device.
Overall, it’s a powerhouse of a device that perfectly bridges the gap between a high-efficiency workplace companion and a top-of-the-line entertainment hub. Highly recommended!
Work & Productivity
On the clock, this phone is an absolute workhorse. The massive, crisp display is perfect for reviewing detailed technical documents, managing complex projects, and keeping up with busy email threads on the fly. Multitasking is seamless, allowing me to switch between professional tools without a hint of slowdown.
Gaming & Entertainment
When it's time to unwind, the performance is top-tier. Mobile gaming is incredibly smooth, handling high-performance, graphics-intensive titles flawlessly with zero lag or stutter. Streaming movies and catching up on sports matches looks phenomenal thanks to the vibrant screen and excellent brightness, even when outdoors.
Galaxy AI & Smart Features
A standout aspect of the experience has been Galaxy AI. The smart features integrated into the daily workflow—from quick text summaries to advanced photo editing tools—actually feel practical rather than gimmicky. It genuinely saves time and streamlines how I interact with my device.
Overall, it’s a powerhouse of a device that perfectly bridges the gap between a high-efficiency workplace companion and a top-of-the-line entertainment hub. Highly recommended!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Oconnete21, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device, and that you are finding it such a great companion for both personal and professional uses every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the best purchase I could have ma
on June 22, 2026
Posted by: Alex07
[This review was collected as part of a promotion.] Galaxi AI is the best thing you can combine with this magnificent phone, especially in photography.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Alex07, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that Galaxy AI has been the best addition to your device, and enhances your experience with your camera. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 ultra
on June 22, 2026
Posted by: Honey
from Cleveland Ga
I have nothing but great success with the Galaxy s26 Ultra I highly recommend it. it takes great pics displays are very clear it stays charged for a long time it's just great I can't say enough about it
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Honey, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and that the camera has been such a fun addition during your usage. We have provided a link to the full manual to help you discover additional capabilities on your device like the new Privacy Display and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Phone crashed
on June 22, 2026
Posted by: Shynic
[This review was collected as part of a promotion.] I ordered and received my phone in April. I really enjoyed my phone and the upgrades such as the privacy screen and Galaxy AI.
The phone was working great until last week when it crashed. The phone would no longer turn on. The motherboard needs to be replaced, Luckily it is still under warranty.
I have been a Samsung customer for years and have had wonderful experiences with my phones. It was surprising that my phone crashed after 2 months.
Other than this I love my new phone. Love the options to customize the phone using AI, and the ease of use.
The phone was working great until last week when it crashed. The phone would no longer turn on. The motherboard needs to be replaced, Luckily it is still under warranty.
I have been a Samsung customer for years and have had wonderful experiences with my phones. It was surprising that my phone crashed after 2 months.
Other than this I love my new phone. Love the options to customize the phone using AI, and the ease of use.
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Shynic, thank you for taking time out of your da to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your new device is not operating as intended or expected. We have provided a link to the Samsung Support Team to help you work towards a resolution for this experience if you are still in need. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on June 22, 2026
Posted by: Gary26
[This review was collected as part of a promotion.] I'm coming from the S24 Ultra to the 26. It's night and day difference. I really love this phone. It is quite a bit faster than the 24U
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Gary26, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the upgrade to your new device, and that it has so many amazing features that have been such a value, and helped you in your every day life. We hope you'll reach out to us again in the future if any questions come up, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Most Amazing Phone
on June 21, 2026
Posted by: TheMan
[This review was collected as part of a promotion.] Galaxy AI is phenomenal! The auto eraser allows you to remove individuals from the background or anywhere in the picture you are editing. The circle and search feature is very helpful in seaching an object and using Gemini is exceptionally beneficial! This phone charges quickly and hold its charge a whole day. I love the share images that are captured with the camera. This is the best phone ever!!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hello TheMan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding your device to be so phenomenal and that there are so many features of Galaxy AI that you are loving using every day. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Evolution Over Revolution: SGS26Ultra
on June 21, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra proves that meaningful innovation doesn't always require a complete redesign. Rather than introducing major changes, Samsung has refined an already excellent flagship, making it more polished, capable, and intelligent.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there Samuel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to know that you are having such an amazing experience with your device, that Galaxy AI has been such a standout, and that this device has been so reliable during your usage. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid flagship
on June 21, 2026
Posted by: CerealPhoneEnjoyer
[This review was collected as part of a promotion.] The combination of a solid UI with oneui 8.5, and great hardware make this a no brainer for anyone looking for the best android phone out there!
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey there CerealPhoneEnjoyer, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the updates made to your new device. We have provided a link to the complete manual to help you fully explore and customize your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US