Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,535 Reviews)
Rating breakdown 16,535 reviews
5 Stars
14,456
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
My Great galaxy s26 ultra
on June 22, 2026
Posted by: TippyUltra
[This review was collected as part of a promotion.] First off I would like to say that my Galaxy s26 ultra is the best galaxy I ever had . It has so many reliable features such as AI, which has been so helpful . Pictures are incredible and has so many effect features, im still learning my device and this the best purchase I made in a long time. GO SAMSUNG GALAXY!
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey TippyUltra, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and that it has been so reliable during your usage. We would love to hear from you again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Switched from Pixel and loving it
on June 22, 2026
Posted by: LovingMyGalaxy
[This review was collected as part of a promotion.] I was ready for a change having been with Pixel from day one on Fi. Everyone i knew always had the Galaxy line of phones and bragged about its camera and power. I had an opportunity to switch over and I couldn't be happier. Everything on this phone feels ultra premium. No pun intended. It's just a smooth operating phone that feels second nature to everything I want from it.
The camera takes the best pictures I've ever taken.
The software has no lag at all.
The games are really fun and the colors on the display are the most vibrant.
Lastly the AI, the best for last, the AI is so helpful and has become my new "let me google that". It has taught me many new tricks and provides answers far more educated than just a standard search online.
The software has no lag at all.
The games are really fun and the colors on the display are the most vibrant.
Lastly the AI, the best for last, the AI is so helpful and has become my new "let me google that". It has taught me many new tricks and provides answers far more educated than just a standard search online.
I honestly had my reservations but everything is at ease having been using this S26 Ultra for over a month now.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there LovingMyGalaxy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the change from one manufacturer to another, and that the transition has not only been smooth and easy, but enjoyable as you explore your new device. WE have provided a link to the complete manual to help you fully explore and align the settings of your device to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone it reminds me of my a21
on June 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love the new ultra s26 it reminds me of my a21 its my hand held computer.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Love2shop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you love your new device, and that you are finding it to be like being able to carry a computer in your pocket. We have provided a link to an article to help you explore the full capabilities of Galaxy AI and integrate them in to your usage. We haev also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great All-Around Performer with Next-Gen Features
on June 22, 2026
Posted by: Oconnete21
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra as my primary daily driver, and it has easily handled every single thing I’ve thrown at it. Whether I'm using it for productivity or entertainment, it has consistently delivered a premium experience.
Work & Productivity
On the clock, this phone is an absolute workhorse. The massive, crisp display is perfect for reviewing detailed technical documents, managing complex projects, and keeping up with busy email threads on the fly. Multitasking is seamless, allowing me to switch between professional tools without a hint of slowdown.
Gaming & Entertainment
When it's time to unwind, the performance is top-tier. Mobile gaming is incredibly smooth, handling high-performance, graphics-intensive titles flawlessly with zero lag or stutter. Streaming movies and catching up on sports matches looks phenomenal thanks to the vibrant screen and excellent brightness, even when outdoors.
Galaxy AI & Smart Features
A standout aspect of the experience has been Galaxy AI. The smart features integrated into the daily workflow—from quick text summaries to advanced photo editing tools—actually feel practical rather than gimmicky. It genuinely saves time and streamlines how I interact with my device.
Overall, it’s a powerhouse of a device that perfectly bridges the gap between a high-efficiency workplace companion and a top-of-the-line entertainment hub. Highly recommended!
Work & Productivity
On the clock, this phone is an absolute workhorse. The massive, crisp display is perfect for reviewing detailed technical documents, managing complex projects, and keeping up with busy email threads on the fly. Multitasking is seamless, allowing me to switch between professional tools without a hint of slowdown.
Gaming & Entertainment
When it's time to unwind, the performance is top-tier. Mobile gaming is incredibly smooth, handling high-performance, graphics-intensive titles flawlessly with zero lag or stutter. Streaming movies and catching up on sports matches looks phenomenal thanks to the vibrant screen and excellent brightness, even when outdoors.
Galaxy AI & Smart Features
A standout aspect of the experience has been Galaxy AI. The smart features integrated into the daily workflow—from quick text summaries to advanced photo editing tools—actually feel practical rather than gimmicky. It genuinely saves time and streamlines how I interact with my device.
Overall, it’s a powerhouse of a device that perfectly bridges the gap between a high-efficiency workplace companion and a top-of-the-line entertainment hub. Highly recommended!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Oconnete21, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device, and that you are finding it such a great companion for both personal and professional uses every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the best purchase I could have ma
on June 22, 2026
Posted by: Alex07
[This review was collected as part of a promotion.] Galaxi AI is the best thing you can combine with this magnificent phone, especially in photography.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Alex07, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that Galaxy AI has been the best addition to your device, and enhances your experience with your camera. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 ultra
on June 22, 2026
Posted by: Honey
from Cleveland Ga
I have nothing but great success with the Galaxy s26 Ultra I highly recommend it. it takes great pics displays are very clear it stays charged for a long time it's just great I can't say enough about it
Response from Samsung USBy R&R Team, June 25, 2026
Hi there Honey, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such an amazing experience with your device, and that the camera has been such a fun addition during your usage. We have provided a link to the full manual to help you discover additional capabilities on your device like the new Privacy Display and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Phone crashed
on June 22, 2026
Posted by: Shynic
[This review was collected as part of a promotion.] I ordered and received my phone in April. I really enjoyed my phone and the upgrades such as the privacy screen and Galaxy AI.
The phone was working great until last week when it crashed. The phone would no longer turn on. The motherboard needs to be replaced, Luckily it is still under warranty.
I have been a Samsung customer for years and have had wonderful experiences with my phones. It was surprising that my phone crashed after 2 months.
Other than this I love my new phone. Love the options to customize the phone using AI, and the ease of use.
The phone was working great until last week when it crashed. The phone would no longer turn on. The motherboard needs to be replaced, Luckily it is still under warranty.
I have been a Samsung customer for years and have had wonderful experiences with my phones. It was surprising that my phone crashed after 2 months.
Other than this I love my new phone. Love the options to customize the phone using AI, and the ease of use.
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Shynic, thank you for taking time out of your da to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your new device is not operating as intended or expected. We have provided a link to the Samsung Support Team to help you work towards a resolution for this experience if you are still in need. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra
on June 22, 2026
Posted by: Gary26
[This review was collected as part of a promotion.] I'm coming from the S24 Ultra to the 26. It's night and day difference. I really love this phone. It is quite a bit faster than the 24U
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
And the extra amenities that comes with the phone makes it worth the update. And the AI is so advanced on this phone. I love it.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Gary26, thank you for your feedback on your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the upgrade to your new device, and that it has so many amazing features that have been such a value, and helped you in your every day life. We hope you'll reach out to us again in the future if any questions come up, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US