Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(16,535 Reviews)
Open Ratings Snapshot
Rating breakdown 16,535 reviews
5 Stars
14,456
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product. 
(
100 out of 154
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Phone everyone must try !!
on June 23, 2026
Posted by: Usendra
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra daily, and Galaxy AI is honestly my favorite part. Circle to Search is super convenient, and the AI photo editing tools work surprisingly well. The cameras are excellent, especially the zoom, and the battery easily gets me through the day. Fast, reliable, and packed with features I actually use.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hi there Usendra, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and that Galaxy AI has been so helpful for your needs, and that you are finding this device so reliable every day. We have provided a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has it all!
on June 23, 2026
Posted by: ANWally89
[This review was collected as part of a promotion.] I AM IN LOVE WITH THIS PHONE!!! The Galaxy AI is a really helpful and fun tool to have, there's absolutely nothing that it can't help you do. I love having the stylus with the phone and the accuracy when using it is on point! The apps that you can use with the stylus are endless, make a list for the store, color, draw, there is so much you can do to create whatever you want with the stylus and I really am enjoying that! I've had the phone now for about 2 weeks and I'm still finding new things I can do with it. The battery is a beast also! I charge my phone maybe 3 times in a week and this includes me streaming, shopping, playing games etc. I have zero complaints about this phone. If you were thinking about purchasing i highly recommend you do! It's worth every penny I paid for it.. buy it!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hi there ANWally89, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that you are finding so many different amazing features and capabilities available on your device, and that th eb attery seems to keep up with your usage with ease. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 22, 2026
Posted by: Hoover
[This review was collected as part of a promotion.] Always had samsung and the just keep getting better
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Hoover, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are happy with your new device, and that this one feels better than the ones you've had before. We have provided links to articles to help you discover the capabilities of Galaxy AI, your S Pen, and your camera. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's alot lighter.
on June 22, 2026
Posted by: Skitz66
[This review was collected as part of a promotion.] So the Galaxy AI is awesome you can use it for a ton of different things. I don't like how cheap the stylus is now and I wish the band would have been left titanium, it's easier to ding and scuff now. Overall I love it and Samsung is the best!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Skitz66, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding such a plethora of uses for the enhanced capabilities of Galaxy AI, and that you overall so happy with your device. We do recommend protective cases on all devices to help ensure protection from accidental bumps and drops that occur during usage. We have provided a link to the Samsung Support Team to assist you with options, or if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy ultra 26
on June 22, 2026
Posted by: Hotmoma
[This review was collected as part of a promotion.] I love my Samsung galaxy ultra 26. It is so much faster and easier to use. Samsung have best devices every.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Hotmoma, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how much you love your new device, and that it is faster during your usage, and feels easy to use every day. We have provided a link to the complete manual to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S26 Ultra Is just another S Series phone
on June 22, 2026
Posted by: TravelinFurMiles
[This review was collected as part of a promotion.] I have had this phone for approx 2 months now and am still trying to figure out stuff. What I use every day multiple times a day is the camera. I am on social media so I take many pictures. I love the zoom and being able to take a picture and have Galaxy AI play with it and give me something totally different is awesome. The photo assist and the AI color enhancement and the 200mp main camera lens are great!! Everything afar is awesome...what I do not like are the mid and macro features. I find myself trying to take a flower close up and it jogs between cameras and i have to zoom out and step back and zoom in and it takes that instant shot and 95% of the time it isnt clear and send me into an aggravation and I just snap the shot and walk away mad at the camera and hope the editing will clear it up. Gotta admit the editor has worked okay. My getting a clear shot right outta the phone ratio is about 50%. My last phone, the S10+, didnt do that to me so this is a frustration. I like the phone...am I in love, not yet. I think cost was too high for its functionality. The privacy display is cool if i need it. I'd have picked an extra sd card slot first. I like the fast processing, I use my phone constantly all day and I am down to 50% by nightfall. I wish I could have afforded the 1tb since I take many photos and videos and it doesn't have the extra SD Card storage. I'll be downloading frequently. Would I buy this again? I waited since my S10+ to buy, outright, a new phone, maybe...
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 23, 2026
Hey TravelinFurMiles, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your new device. We have provided a link to an article to help you with the different camera settings to help you with those photos that are causing some frustration for you. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such a beautiful phone with great features!
on June 22, 2026
Posted by: Bluesmegg
[This review was collected as part of a promotion.] I love my new phone, the photos it takes are quite miraculous! I use my phone for personal use and really enjoy the speed of the Galaxy AI response. I got the Ice Blue color (even though I am not a "blue" girl) and it's just gorgeous! I appreciate the stylus availability and it makes gaming on my phone very fun.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hey Bluesmegg, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you love your new phone, and that you are finding it appealing to look at, with so many amazing capabilities that help you every day. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone
on June 22, 2026
Posted by: C4PZGWAPZ
[This review was collected as part of a promotion.] The best mobile phone of the year! With it's comfortable rounded-end corners and the built-in privacy display and it's Snapdragon Elite Gen 5 processor, nothing you can ask for!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2026
Hello there C4PZGWAPZ, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your new device, and finding it the device of the year that feels comfortable in your hand, the Privacy Display being such a standout feature, and that it is a processing powerhouse. Please, reach out to us again in the future any time you have questions or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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