Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(16,535 Reviews)
Open Ratings Snapshot
Rating breakdown 16,535 reviews
5 Stars
14,456
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product. 
(
100 out of 154
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Fast processors, amazing pics/vids, 5 star phone
on June 25, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] All around amazing, absolutely love it, 📷 is awesome, sound is as well .
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Joseph, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the enhanced features and capabilities of your device, and that you are loving the camera. We have provided a link to the complete manual to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Samsung
on June 25, 2026
Posted by: Galaxyforme
[This review was collected as part of a promotion.] I upgraded from S20FE which was an outstanding idea. I love getting use to all my new features and just getting familiar with my phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Galaxyforme, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are so pleased with the upgrade to your new device, and that you haev so many features you are working to discover and integrate in to your usage. We have provided links to resources to aid you in your exploration and customization, as well as answering any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They just get better and better!!
on June 25, 2026
Posted by: Enchantedhoofgardens
[This review was collected as part of a promotion.] Long time samsung customer. I thought my S24 plus was the best phone. That was until I met the S26 ultra. This phone looks and feels very high end. The camera was the big selling point for my uses, and it surpassed my needs. Gemini really adds to useability walking you thru what you can't figure out. Its clean, pretty and the screen are out of this world!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Enchantedhoofgardens, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the upgrade to your new device, and that you are loving the ways you can use this device to seek information, and learn new things every day. We would love to hear from you again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 25, 2026
Posted by: Bratygirl
Love mine I have the ultra, 256gb battery lasts all day love that it has a privacy screen built-in
Response from Samsung USBy R&R Team, June 25, 2026
Hey there Bratygirl, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to keep up with your usage during the day, and that the Privacy Display has been a great addition to your experience. We have provided a link to an article to help you explore the capabilities of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 ultra has been a blast so far!
on June 24, 2026
Posted by: Tacolovessamsung
[This review was collected as part of a promotion.] The day I picked up my S26 ultra was the day I knew I would be getting an upgrade. From all the new features like the privacy screen to galaxy AI I have not once been disappointed with the quality of this device and it's many advantages! Being able to have a longer battery life than my last phone is so much of a game changer as well!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Tacolovessamsung, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your upgrade to your new device, and that Galaxy AI and the Privacy Display have been such a great addition to your experience. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really love the new Privacy display.
on June 24, 2026
Posted by: mohhhh
[This review was collected as part of a promotion.] The new Privacy Display on the Galaxy S26 Ultra is honestly one of the features I didn’t know I needed until I used it. 🔥
In public places like flights, cafés, or offices, I love how the screen feels more personal. People sitting next to me can’t easily see what I’m doing, while I still get the premium brightness and clarity that Samsung’s Ultra displays are known for.
It’s a small but meaningful upgrade — not just about having the biggest or brightest screen, but about giving users more control over their privacy. Samsung finally focused on a real everyday problem, and this feels like a feature that makes a flagship phone smarter.
The S26 Ultra’s Privacy Display is one of those improvements that you appreciate more every day.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Mohhhh, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the addition of the Privacy Display to your device, and that it feels like a great device to use anywhere you go during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome
on June 24, 2026
Posted by: Felicia
[This review was collected as part of a promotion.] I got this phone for an update from the note 10 plus. I love it so much. There is much more stuff I can with it then my old phone. Like blood pressure. Everything i can do with it I'm just amazed!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Felicia, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the upgrade to your new device, and that all of the features and capabilities are so helpful to your for a range of daily tasks. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from my S21 Ultra
on June 24, 2026
Posted by: RayWoo
[This review was collected as part of a promotion.] I thought long and hard about making the switch to the S26 Ultra. After much deliberation, I decided to pull the plug and trade up. I got everything I expected from an upgrade and more. I recently had some grandkids visit and I really enjoyed the AI feature in the Gallery. I made several different 'media' renditions of the photos I took of each of them.
I've been using Samsung Health for several years. Using that feature on the S26 Ultra seems a little different. I may have imagined that there are more features. Paired with my Watch 5 Pro upgrade to the Watch Ultra made some differences in what I can do.
Never disappointed in my decision(s) to stick with Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey RayWoo, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the upgraded features and capabilities of your new device, and that it has been easy to use thus far. We have provided a link to the full manual to help you discover additional features, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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