Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,534 Reviews)
Rating breakdown 16,534 reviews
5 Stars
14,455
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
1
Fix this
on June 28, 2026
Posted by: Anonymous
from Frenchtown nj
The back of my phone is already cracked. I am gentle, with my phones, this is no excuse. Fix this problem.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, June 29, 2026
Hi there Anthony heineman, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how important your device is to you every day, and how distressing it can be when your device is not meeting your expectations. We have provided a link to the Samsung SUpport Team to assist you with any and all options available to you to resolve this experience you mention with the back of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
My daily driver
on June 28, 2026
Posted by: Jbidness
[This review was collected as part of a promotion.] My s26 ultra is a very usefull and effective device.the galaxy ai photo editors have saved me tons of time and the camera is crisp.furthermore the circle search feature has proven itself usefull on the regular.overall I think this device fits at the very heart of the samsung ecosystem very well.
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hey Jbidness, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your new device, and that Galaxy AI and the camera have been such standout features you enjoy using every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 28, 2026
Posted by: Rm23kat
[This review was collected as part of a promotion.] I love my Samsung Galaxy 26 Ultra. It has many features and apps that i find amazing and very helpful. I use my Galaxy 26 Ultra for everyday use and i play alot of games and this phone has great graphics and its quick and easy to use. I play for hours and enjoy all the pre-loaded games daily. The Galaxy Ai is great it makes finding related apps and helps solve issues much easier with suggestions and answers without no problems. It's easy to use, easy to set up and a ti vate and i will xefinitely recommend the Galaxy S 26 Ultra to everyone. Thank you Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on June 27, 2026
Posted by: Romoreas
[This review was collected as part of a promotion.] I'm a type 1 diabetic and because my pump pairs with cell phones I found that Samsung are my best bet.
The Galaxy AI is much improved over my older phone. It runs faster and smoother, and the battery seems to even last longer.
Most importantly it pairs very well with my insulin pump and I can keep track of all of my health in Samsung health
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad to be back!
on June 27, 2026
Posted by: bluewave67
[This review was collected as part of a promotion.] I love my new Samsung S26 Ultra! I had been with a non-android phone for the past 4 years and I am glad to be back, from the sylus to the Galaxy AI, it is just a superior phone. I love the ability to customize all aspects and that I am not limited to company-specific choices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved the ultra phone features and galaxy A
on June 27, 2026
Posted by: LoveGalaxy
[This review was collected as part of a promotion.] Galaxy AI new features are excellent for all kinds of people. Everything. Is so easy this days, especially with a Galaxy phone.
I love it.!!!
I love it.!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature-packed powerful device.
on June 27, 2026
Posted by: Raphael
[This review was collected as part of a promotion.] This phone is a beast.
The screen is very beautiful, vivid and sharp. The privacy display feature is a breakthrough and unique. The screen has an anti-glare coating that is very effective.
The phone design is beautiful. It is good to hold and lightweight.
The performance is solid fast. I have not experienced any lag. The phone is very responsive. It does not overheat.
The camera is amazing. I took the phone to my Greece and Denmark trip and my photos turned out to be awesome. The photos that I took had wow factor. My friends were jealous of my shots.
Galaxy AI is so good with this phone. It is very intelligent and helpful with my day to day schedules and task.
I have been a Samsung user since day one and I will not get another phone.
This phone nailed it. No phone can beat this one.
The screen is very beautiful, vivid and sharp. The privacy display feature is a breakthrough and unique. The screen has an anti-glare coating that is very effective.
The phone design is beautiful. It is good to hold and lightweight.
The performance is solid fast. I have not experienced any lag. The phone is very responsive. It does not overheat.
The camera is amazing. I took the phone to my Greece and Denmark trip and my photos turned out to be awesome. The photos that I took had wow factor. My friends were jealous of my shots.
Galaxy AI is so good with this phone. It is very intelligent and helpful with my day to day schedules and task.
I have been a Samsung user since day one and I will not get another phone.
This phone nailed it. No phone can beat this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and very durable.
on June 27, 2026
Posted by: Tiffany
[This review was collected as part of a promotion.] AI HAS A LOT OF SUGGESTIONS THAT ARE VERY HELPFUL WHEN IN SEARCHING FOR THINGS.
THE DESIRED ON THIS PHONE IS AMAZING. I WATCH 2 SCREENS AT ONCE SOMETIMES. I CAN PLAY MY GAMES AND WATCH A MOVIE ALL AT THE SAME TIME.
I LOVE THE CAMERAS ON THIS PHONE THE PICTURES ARE CLEARER AND THE VIDEO PLAY BACK ARE AMAZING. THE PHOTO FEATURES ARE GREAT CHANGING THE TONE, THE BACKGROUND, GETTING RID OF WATER SPOT (IF YOU HAVE THEM) I DON'T SEE THEM ON MY PHONE.
I LOVE THIS PHONE IS AMAZING
THE DESIRED ON THIS PHONE IS AMAZING. I WATCH 2 SCREENS AT ONCE SOMETIMES. I CAN PLAY MY GAMES AND WATCH A MOVIE ALL AT THE SAME TIME.
I LOVE THE CAMERAS ON THIS PHONE THE PICTURES ARE CLEARER AND THE VIDEO PLAY BACK ARE AMAZING. THE PHOTO FEATURES ARE GREAT CHANGING THE TONE, THE BACKGROUND, GETTING RID OF WATER SPOT (IF YOU HAVE THEM) I DON'T SEE THEM ON MY PHONE.
I LOVE THIS PHONE IS AMAZING
Value
5
Written by a customer while visiting Samsung US