Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,534 Reviews)
Rating breakdown 16,534 reviews
5 Stars
14,455
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
That have been the best experience with a phone
on June 29, 2026
Posted by: Papafix
[This review was collected as part of a promotion.] Using this phone with Galaxy, AI is the best experience I've ever had. And I will not go for anything else. 26 is just a great experience and still learning more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra is a must have!!
on June 29, 2026
Posted by: kassielynn87
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy S26 Ultra every day, and it has truly made a positive difference in my life. It helps me stay organized, manage my schedule, and keep up with assignments while I'm in college. Whether I'm taking notes, setting reminders, or researching for class, it's become an essential tool.
One of my favorite features has become Galaxy AI. I love using it to create fun and creative photos, and the search assistant makes finding information incredibly fast and easy. What amazes me most is how seamlessly Galaxy AI works across all of my apps—it feels like everything is connected and designed to make my life easier.
It also keeps me connected with my friends and family, making it easy to stay in touch no matter how busy life gets. The performance is fast, reliable, and the features make everyday tasks simple and enjoyable.
The Galaxy S26 Ultra isn't just a phone—it's like having a personal assistant, creative studio, and productivity tool all in one. It has genuinely made my life better, and I couldn't imagine going back. Thank you, Samsung, for creating such an incredible device!
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hi there Kassielynn87, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that this device has been so impactful in your life to stay organized, keep up with your busy schedule and school work, and that Galaxy AI has been such a standout feature you use all the time. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is a Great Purchase!
on June 28, 2026
Posted by: Brayan
[This review was collected as part of a promotion.] I'm Very happy with this Purchase! Has great Features as Galaxy AI, videos quality, gaming speed, pictures and video recordings! I really recommend this new galaxy 26 ultra phone! As well with it's great pen work! Don't hesitate in buying this new upgraded Phone, I recommend it!
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hey there Brayan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you are enjoying your device, that Galaxy AI has been so helpful, and that your gaming feels so immersive. We would love to hear from you again in the future if you have questions during your usage, or you want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Sleek, and Next-Level AI
on June 28, 2026
Posted by: Sparrow
[This review was collected as part of a promotion.] I'm absolutely loving my Galaxy S26 Ultra. The Galaxy AI features make everything so smooth, from organizing my daily calendar to quickly handling complex tasks right on my phone.
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hey Sparrow, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so happy with your new device, and that Galaxy AI has made so many different things smooth and easy during the day. We have shared links to the full manual and the Samsung Support Team to help you discover additional capabilities like the new Privacy Display, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great so far but forced to buy a new one.
on June 28, 2026
Posted by: Kim L
from Oregon
I wish the new phone had the S pen "take a picture" function like my S22. I like the extra storage and camera functions. Processer seems to work fast. I"m not a big AI person but there are functions that seem to be helpful.
I have comments on why I feel that Samsung forced me to replace my S22 and but apparently this is not the place.
I have comments on why I feel that Samsung forced me to replace my S22 and but apparently this is not the place.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S26 ultra Not a upgrade.
on June 28, 2026
Posted by: Tommy
from PR
I find it the same as the one i had S24 ultra Samsung, Samsung should have put more effort on this cellular !
Even privacy screen is Not very good ! At least pump up ram's , battery don't leave the same thing .. Regret buying it.
Even privacy screen is Not very good ! At least pump up ram's , battery don't leave the same thing .. Regret buying it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, June 29, 2026
Hi Tommy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations, and we would love to help you fully maximize your device at your convenience. We have provided links to articles to help you with the full capabilities of Galaxy AI, your S Pen, and the camera settings and features. We have also provided a link to the full manual to help you with the different available settings for the new Privacy Display to help you adjust to your preferences, and discover the full features available on your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing great features
on June 28, 2026
Posted by: Ty5280
[This review was collected as part of a promotion.] The samsung galaxy s26 ultra is an amazing device. Im still learning all the features. The split screen and the camera are awesome. I've had this phone for about a month and not had one single issue. It runs fast and the display is crisp and smooth. I recommend this phone to everyone!
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hi there Ty5280, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how amazed you have been with your new device, and that you have begun to discover different ways you can use your device. We have provided a link to the full manual for your device to help you fully explore Galaxy AI, the new Privacy Display, and additional features while aligning your device to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questionis come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra is awesome.
on June 28, 2026
Posted by: PLopez
[This review was collected as part of a promotion.] The Galaxy Ai is exceptional to create photos. I have a lot of fun with it. I love the phone it is fast, the new screen privacy is an extraordinary feature for me because used the screen privacy films before. Baterey life is decent if you know how to adjust the settings. The cameras are very good too.
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hey PLopez, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are enjoying the capabilities of Galaxy AI to express your creativity with photos. We have provided links to articles to help you maximize the battery life of your device so you don't feel you have to make compromises during your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US