Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,755 Reviews)
Open Ratings Snapshot
Rating breakdown 15,755 reviews
5 Stars
13,772
4 Stars
1,577
3 Stars
245
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
The Galaxy S Series phones are the phones for me.
on September 1, 2026
Posted by: Hector4Christ
[This review was collected as part of a promotion.] The Galaxy S series phones are the phones that I like. One of the reasons I chose these phones is because of their waterproof properties. It allows me to worry about one less thing when I am using my phone.
I like the Galaxy S26 Ultra for several reasons:
- the cameras
- the S pen
- also it's nice that it has a privacy feature you can turn on when you're in public
The majority of the time that I'm using my phone is primarily as a personal assistant:
- keep track of schedules and health metrics
- take notes
- read emails
- browse the web
I spend more time using the apps on my phone than I do making or receiving phone calls.
AI is a plus as it allows me to do research and get information on things that I'm working on or need to know about
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your device, and that the S Pen and features of Galaxy AI, along with the Privacy Display have been so valuable during your usage. We have shared a link to the Samsung Support Team for your convenience. Our team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The easiest decision I ever made
on September 1, 2026
Posted by: Samsungslayer
[This review was collected as part of a promotion.] If it comes down to booking a luxury vacation or upgrading to the Galaxy S26 Ultra, I choose the phone. Why travel when the 200MP main camera makes my messy living room look like a cinematic masterpiece? The massive 5,000 mAh battery outlasts my attention span, and the built-in S Pen lets me aggressively doodle during meetings while looking like a total visionary. Powered by the new Snapdragon 8 Elite Gen 5 chip, it’s faster, sleeker, and objectively smarter than I am. 5 stars, would marry it if that were legally permissible.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey Samsungslayer, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and how much perfectly the enhanced features and capabilities align to your usage. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightning fast running apps, fantastic battery .
on September 1, 2026
Posted by: Doggydaddy
[This review was collected as part of a promotion.] Honestly I choose to use phones until they are rendered useless. My S26 Ultra replaced the Note 10+. I would probably still have the Note but after so many years the phone is no longer updatable so many apps that need the most recent security will not work . Noticed when banking apps stopped working. However, I really happy with this replacement. So fast, twice the memory, screen clarity is incredable. Just make sure you get a case right away, phone is slippery lol. Im still getting used too all the features since I came from a really old phone as phone tech goes. You can boost performance and screen clarity for gaming. Music sounds so much clearer, 5g is crazy fast and phone has satalite ability. The camera beeing 200mp is nuts. Years ago I spent 1k on a 6mp camera, to have 200mp in a phone is nuts. The camera functions and options is off the wall. So many features with this phone I cannot even imagine what developers could come up with next. Buy this phone, you won't be dissapointed.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey there Doggydaddy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the upgrade to your new device. We have provided a link to the full manual for your device to help you fully explore and customize your device at your convenience. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Missing Key features
on September 1, 2026
Posted by: TWash
from Texas
The Samsubg S26 Ultra looks nice but it is missing key features that are important in the phone to me such as the S-Pen can not be used to snap photos anymore, the S-pen is also looser and harder to click in place, the quality is sub-par in comparison to my previous S23 & S24. The screen is bigger but not better. The phone keeps jumping off of the wifi setting causing overage charges if you're not on an unlimited plan. The camera is not as good as the previous models either. The pictures were clearer on my previous Samsungs. The idea is to make the phone better not take away some of the best features such as the camera and sound quality. I would like to see these features returned to the Samsung.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 2, 2026
Hi there TWash, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have shared a link to the complete manual to help you with the hand gestures and voice commands you can use with the camera shutter of your device. We have also shared a links to a troubleshooting guide to help you with the Wi-Fi connection of your device, and to an article to help you with the camera features for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 ultra is amazing
on September 1, 2026
Posted by: GuHeVa
[This review was collected as part of a promotion.] I chose S26 ultra because of the good quality and performance of this phones, specially on the quantity of pictures and videos, all functions for IA are amazing, I think the only thing that needs to improve is on the camara for the 200 mp because is hard to capture images using this.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 1, 2026
Hi GuHeVa, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the usage of your device every day, and finding the addition of Galaxy AI to be so useful. We have provided a link to an article to help you capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you further if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on September 1, 2026
Posted by: LadyJay
[This review was collected as part of a promotion.] I chose the S26 Ultra due to space and gaming capacity and it haven't disappointed me yet. It is smooth and easy to use and I have no lag whatsoever with gaming and the battery life as being a heavy gamer lasts about 7 hours before I need to put my phone on charge. I am in love with this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 1, 2026
Hey there LadyJ, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with your new device, and how perfect you are finding it for your gaming every day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall good upgrade
on September 1, 2026
Posted by: Vampirerose
[This review was collected as part of a promotion.] Needed a new phone and I chose to upgrade to the S26 ultra and keep within the s ultra family. The phone has a really good battery life and runs so smoothly with videos and games. Im glad I chose to upgrade and have better experiences with my phone. Im a Samsung device lover and only go with Samsung products for everyday products.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 1, 2026
Hi there Vampirerose, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and that you are finding it smooth and easy to use every day. We have shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING CAMERA!
on August 31, 2026
Posted by: 100PHOTOSeveryday
[This review was collected as part of a promotion.] I continue to be pushed by friends to make a switch to the other brand from my beloved Samsung. Yet every wedding, birthday, vacation, nighttime gathering, I am the one they want photos from. Who would blame them, my photos are fantastic. The vivid detail os unmatched.
I continue to chose Samsung and my Galaxy for the Camera. The S26 Ultra has an absolute banger of a camera. Love to see some recent Lunar eclipse photos from the other brand. Surely my Galaxy S26 Ultra blew it them out of the water.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 1, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your device, and that you are so happy with the amazing photos you are able to capture with your device. We have shared links to resources to help you discover additional features like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 33-40 of 15755 results 
<< 1 ... 3 4 5 6 7 ... 1970 >>