Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,531 Reviews)
Rating breakdown 16,531 reviews
5 Stars
14,452
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great phone with great features
on June 29, 2026
Posted by: Drummerman
[This review was collected as part of a promotion.] Great phone overall. Love the Galaxy AI features and photo editing. Love the privacy screen. Fast charging with wireless as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It a great phone but....
on June 29, 2026
Posted by: Glitchprotocol26
[This review was collected as part of a promotion.] So, where do I even begin? The S26 Ultra is seriously an amazing phone, from its super clear cameras to its gorgeous black-on-black color (way better than the last one, for sure), and the audio is crystal clear with speakers that are loud but still sound great. The only two reasons it's not getting 5 stars are these: First, no MagSafe, so I have to use a MagSafe case, and then I get messages saying the magnet is messing with the S Pen. So, the S Pen barely works unless I take off the MagSafe case and accessories. Second, with the S26 Ultra, we lost the freedom to customize photos how we want. Now I have to type in what I want to do, and the AI never gets it right. It always changes faces or doesn't add people correctly. I always upgrade to the next Samsung phone, so hopefully, they fix these problems this time.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hi there Glitchprotocol26, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected, and we would love to help you work towards a resolution for your frustrations. We have provided a link to an article to help you with the ways you can use Galaxy AI with your camera. We have also provided a link to the complete manual to help you customize your device to your usage preferences. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations, or wish to discuss charging and S Pen functionality. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I liked the process is fast and the gaming is goo
on June 29, 2026
Posted by: Beeravolusunilreddy
[This review was collected as part of a promotion.] The samsung is next level in mobile now the AI is booosting and the editing in the ai mobe lot easier now a days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast alot of updates
on June 29, 2026
Posted by: Chebun
[This review was collected as part of a promotion.] Galaxy ai is the best runs smooth and fast alot of storage zero issues never lags camera is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on June 29, 2026
Posted by: Gvnmyrs
[This review was collected as part of a promotion.] Ive been with the Galaxy line up for about 12 years now and have never looked back. Every upgrade has always brought a refreshing experience. The thing i like a lot as well is that every model released, stays up to date and reliable for years after purchase, eliminating the need to do yearly or bi-yearly upgrades. The camera has always been the top of the line in the industry, and with the Galaxy AI integration these days, it makes the experience a lot better. Id say the upgrade the galaxy line is needing the most is going to be the battery as we haven't had a major upgrade in it for many years now. Aside from that, keep up the good work and thank you for constantly releasing good quality products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy I have ever had!
on June 29, 2026
Posted by: Samsungfan65
[This review was collected as part of a promotion.] This is the best galaxy ultra I have ever seen! The privacy display is a game changer. I love the camera design and the overall physical shape of it. Especially the corners are much easier on your hands. Software wise it runs like a beast! Lightning fast and wonderful picture quality. I also find galaxy Ai is making a sizable improvement in the efficiency of my day. It is just a powerhouse of a phone all around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra is the one
on June 29, 2026
Posted by: Ultraman26
[This review was collected as part of a promotion.] Having spent significant time with the Galaxy S26 Ultra, it stands out as an exceptionally refined, powerhouse device that addresses several long-standing user requests while introducing genuine hardware innovation.The physical profile of the phone is immediately impressive. It feels notably slimmed down compared to prior generations, measuring just 7.9mm thick and dropping weight to 214 grams. The flat 6.9-inch Dynamic AMOLED 2X display is gorgeous, offering vibrant colors and an excellent 2600-nit peak brightness that makes visibility outdoors seamless. The standout feature this year is the hardware-level Privacy Display. Being able to toggle this setting to shield the screen from side-angle viewing is incredibly useful for security, especially when inputting sensitive text or looking at notifications in public spaces. The Corning Gorilla Armor 2 glass also does a fantastic job of mitigating reflections.
Performance and Battery Life
Powered by the Snapdragon 8 Elite Gen 5 processor, the device is incredibly fast. Moving through demanding multi-tasking interfaces, rendering high-resolution media files, and heavy mobile gaming cause zero lag or stuttering. The thermal management is well-optimized; even under heavy continuous stress, the internal vapor chamber keeps the chassis cool to the touch. Battery life remains highly dependable with the 5,000 mAh capacity, and the best feature is GALAXY AI!
Performance and Battery Life
Powered by the Snapdragon 8 Elite Gen 5 processor, the device is incredibly fast. Moving through demanding multi-tasking interfaces, rendering high-resolution media files, and heavy mobile gaming cause zero lag or stuttering. The thermal management is well-optimized; even under heavy continuous stress, the internal vapor chamber keeps the chassis cool to the touch. Battery life remains highly dependable with the 5,000 mAh capacity, and the best feature is GALAXY AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to have
on June 29, 2026
Posted by: Love4thephone
[This review was collected as part of a promotion.] It's a good phone for every day uses, and a lot of fun
Value
5
Written by a customer while visiting Samsung US