Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,528 Reviews)
Rating breakdown 16,528 reviews
5 Stars
14,449
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
1
Honestly the phone started giving me issues
on June 29, 2026
Posted by: Alexander
[This review was collected as part of a promotion.] Honestly I like the phone but its started giving me issues like the screen get frozen when I make call sometimes people can't heard me I been a samsung customer for years and I never had an issue and the worst its samsung doesn't want to replace my device
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hi there Alexander, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important your phone calls and uninterrupted usage of your device is to you every day. We have provided links to articles to help you troubleshoot the freezing you mention, and the microphone not working as intended during your calls. We have also provided a link to the Samsung Support Team to offer additional assistance if these matters continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone!!
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been a dedicated galaxy girlie for years and the second I got the chance to jump on the newest model, I took it! It's absolutely stunning, both with the graphics and the ease of customizing. It's every girl's dream kind of phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good for gaming
on June 29, 2026
Posted by: LOVS26
[This review was collected as part of a promotion.] I use this phone for gaming and it does a pretty good job.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is awesome
on June 29, 2026
Posted by: Mrsbrown0507
[This review was collected as part of a promotion.] The photos this phone takes are pristine! I've have the phone for months and still learning new features. The pen is very convenient when im grocery shopping and marking off my list.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking and content watching
on June 29, 2026
Posted by: Samsgeek
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is great for multitasking. I normally have a couple of tabs open and have never experienced lag when switching or using multi tabs. Galaxy AI is super useful to tweak photos or get information on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra Amazing
on June 29, 2026
Posted by: 212223
[This review was collected as part of a promotion.] Samsung S26 Ultra is AMAZING! Processing super fast! Extra RAM makes everything smoother & transitions quicker. AI features ease inputs & putting data together. Love the new Samsung S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minimal Upgrade but Cool Features
on June 29, 2026
Posted by: Cristian
[This review was collected as part of a promotion.] The phone is a minimal upgrade in comparison to the S25 Ultra, which was a minimal upgrade of the phone before that and before that but with multiple years of not much changing the addition of the privacy screen that is able to be turned on with just a single touch is absolutely a worthwhile addition for those who can upgrade for cheap. Being able to know that in public my phone is invisible without having to constantly go through having an incredibly glossy and dim screen protector on is perfect. If privacy is important to you and despise screen protectors like I do then this is the way to go and I hope to see more phones support it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love the AI technology
on June 29, 2026
Posted by: LoveGalaxyAI
[This review was collected as part of a promotion.] For my work, I take pictures and upload them as a review of what we do. Galaxy AI has helped me with edits in photos and videos to remove the noise from the audio. I don't have to use extras apps, but with my cel I can do everything. It's like a computer in my pocket.
Additionally, the speed of the cell phone is very good, and the quality of the photos looks professional.
Value
4
Written by a customer while visiting Samsung US