Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,528 Reviews)
Rating breakdown 16,528 reviews
5 Stars
14,449
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Super Great Phone
on June 29, 2026
Posted by: S26UltraLightning
[This review was collected as part of a promotion.] My Samsung Galaxy S26 Ultra and its Galaxy AI are two things the make my life super productive. As an a computer IT professional, I'm constantly using my S26 Ultra and Galaxy AI to find solutions and work arounds to many computer hardware and software issues. I'm an avid user of Android Auto and my S26 Ultra works perfectly connecting wireless to my truck. The S26 Ultra last all day without changing and I'm always using it to tether to my laptop wherever I'm at. The integration with my Samsung Galaxy Watch 7 is also seamless which is another plus for my S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to function and it comes in purple
on June 29, 2026
Posted by: Melisthebliss
[This review was collected as part of a promotion.] It scrolls seamlessly through every screen without hardly any lag time I love it myself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Cameras stopped working Samsung MIA
on June 29, 2026
Posted by: Steve19Ohio
[This review was collected as part of a promotion.] Have always bought Samsung phones. Never will again. My Brand new 26 ultra cameras stopped working and Samsung wants me to send it to them for two weeks for repairs. I already took it to their repair place and they said it's a defective device and needs replacement. Samsung won't send a replacement and expects me to go weeks without a phone while my son is in the hospital. Will never buy one again.
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hey there Steve19Ohio, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how distressing it is when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the camera app of your device at your covnenience. We have also provided a link to the Samsung Support Team to assist you further if needed. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Refreshing User Experience
on June 29, 2026
Posted by: UltraJarrell29
[This review was collected as part of a promotion.] The 26 Ultra has been a game changer in work scenarios. With the use of Galaxy AI to help transcribe and translate during client calls has increased my effectiveness.
It has created a new level to succeed at work. Sometimes I am on the go and not always at my desk to handle calls. This has made it easier to capture key things I missed after listening to the recordings.
Well worth the investment. Not only have I upgraded my connectivity but my livelihood as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
privacy display
on June 29, 2026
Posted by: KayZee
[This review was collected as part of a promotion.] I love the privacy display. It works amazing so no one can see what you're doing on your phone. AI is heavily involved in this phone also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 29, 2026
Posted by: Vaigia
[This review was collected as part of a promotion.] Galaxi AI is a great feature in the s26 ultra. I uses the phone for streaming and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on June 29, 2026
Posted by: Winnie
[This review was collected as part of a promotion.] I loved using the phone . It has so many Galaxy AI features which helps to edit photos and videos without even using complex prompts. Camera quality is really good. Battery life is nice. Overall its a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing.
on June 29, 2026
Posted by: Snowball420
[This review was collected as part of a promotion.] This is an amazing phone. Plus the AI features are so helpful.
Value
5
Written by a customer while visiting Samsung US