Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(16,528 Reviews)
Open Ratings Snapshot
Rating breakdown 16,528 reviews
5 Stars
14,449
4 Stars
1,645
3 Stars
262
2 Stars
74
1 Star
98
65%of customers recommend this product. 
(
100 out of 154
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: Jorgefsu
[This review was collected as part of a promotion.] The galaxies AI is great it work fast. The pictures are amazing. Does everything and anything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra Delivers Power and Smart Galaxy A
on June 29, 2026
Posted by: GalaxyGal08
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been an impressive upgrade for both productivity and entertainment. The performance is fast and reliable, and the display makes streaming, gaming, and everyday use feel smooth and immersive. The camera system produces sharp, detailed photos in any lighting, and the battery easily lasts through a full day of heavy use.
Galaxy AI has become one of the most helpful parts of the device. I use it to summarize long articles, organize notes, enhance photos, and translate content when needed. The AI tools make daily tasks quicker and more efficient, and they integrate naturally into the way I already use my phone. Overall, the Galaxy S26 Ultra combines strong hardware with intelligent features that make a noticeable difference in everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone!
on June 29, 2026
Posted by: Lovemybabies
[This review was collected as part of a promotion.] In regards to Galaxy AI, I don't really want to deal with Galaxy AI until I can further learn. I'm deaf, and I had some bad experiences with it. I try to call my local drug store, but was stated by "Burt" that I need to talk English or Spanish. I talk English. This is the first time I was spoken to from the AI crap. I talked with my pharmacist and she explained that I will be able to text the pharmacist or whomever and communicate that way. My Samsung Galaxy s26 ultra is great. I'm still learning. I'm not very smart when it comes to electronics!! Thank God for her!! I love taking pictures. I need to delete a lot of them as it takes up data or whatever it's called. When I first bought my phone, and I paid it off. I bought a package that included a case, screen protector, camera lens protector. I also bought Samsung Care +. You never know if things will happen to your phone. I rather be safe than sorry. I use captions as I'm deaf. I don't know what I would do with out it!!. It's made my life a little or a lot easier. Hopefully, having to have people repeat a lot will be a thing of the past. I have a lot of apps on my phone. There are apps that I don't know what they are for. I'm afraid to delete some of them. I've had my phone since March-April? I have learned some things about my phone. There's so much for me to learn. Hey, I know how to turn my phone on/off, buy things, text, take and send pictures, and a few more things. Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast, great storage.
on June 29, 2026
Posted by: Stevediogenes
[This review was collected as part of a promotion.] I have recently purchased a new Samsung Galaxy S26 Ultra AI. I have been impressed from the start with its speed. I have decided to upgrade my wifi connection to take advantage of this performance. The display is crystal clear for excellent viewing. I have not put the camera, with its many features, to a real test, but the potential for quality photos and video is exciting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best android phone this year !!
on June 29, 2026
Posted by: DROIDBOY
[This review was collected as part of a promotion.] Battery life king! Not only those the ultra charge super fast but with the new 65 watt fast charging i never spend more than 30 minutes plugged in! The screen is also amazing and the new privacy display featured saved me a ton on screen protectors. It get super bright outside.
My favorite feature of this phone has to be hands down the camera !! Pictures that look professional with the press of a button!! Couple that with the new eddintig feature with Galaxy AI, I can always get the shot i want even when other things get in the way !!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A brilliant phone, honest about one flaw
on June 29, 2026
Posted by: Seraphinorum
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra as my everyday phone, and most of what I have to say about it is good — really good. The cameras alone make it worth carrying. Every photo comes out sharp and full of detail, even shots I didn't expect much from, and editing them right on the device has become part of my routine.
Galaxy AI surprised me too. I use it for writing, quick translations, and tidying up my notes, and it actually saves me time instead of getting in the way like a lot of "smart" features do.
I'll be honest about one thing, because a review should be. While I was using the phone, a black spot appeared on the screen on its own and then spread across the display. It wasn't a drop or any mishandling — it simply happened, and I'm still waiting for it to be resolved. That part has been frustrating.
But here's what's telling: even with that, I still think this is a great phone. The speed, the build, the battery, and above all the images it produces have won me over completely. When the screen is doing its job, there's honestly nothing else I'd rather be holding.
If the display gets sorted out the way it should, this is easily the best phone I've owned.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 30, 2026
Hi Seraphinorum, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear how happy you have been with the amazing camera capabilities, and enhanced features of Galaxy AI on your device. We have provided a link to an article to help you troubleshoot the pixels on your device you mention not working as intended. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Life changing
on June 29, 2026
Posted by: Tamedbyjose
[This review was collected as part of a promotion.] First off the first selling point was the privacy screen. Its not perfect but its very helpful and useful when I need it the most. I am coming from a s23 ultra and its like I never missed a beat. Its faster and smarter.
Speaking of smarter the baked in Ai is the life changing part. Its built thru out the phone and easily accessible. I use both Gemini and bixby and each one has its job revolving around my needs. I use my Ai everyday. I love it.
The pen is nice and I use it for my projects alot. Its smoother than my s23 ultra.
The camera . Yeah. The camera power and built in Ai is incredible. Video and pictures are crisp outside the box and if you're a pro shooter. You're settings and this camera will my maximize your work. Plus taking pictures of the moon in different phases is a cool feature.
The biggest sadness for me on this phone is the memory. If I had a memory slot, rhis phone would be 110% out of 100% better. The ui on here doesnt hurt your eyes. And the personal assistants are a great tool. High five Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Best buddy
on June 29, 2026
Posted by: Elcritico1970
[This review was collected as part of a promotion.] I use around 70 to 80 gigs of data a month on this bad motha. Im a truck driver who drives around 12 to 14 hrs daily and do all my tasks with my phone.. needed something of this caliber that lasts!.. and my 26 ultra has not dissapointed..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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