Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
10,537
4 Stars
1,189
3 Stars
174
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great phone
on May 10, 2026
Posted by: IvanKo
[This review was collected as part of a promotion.] Great phone with Great functions that helps me to make my business. Thank you samsung
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hey there IvanKo, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that your new device has been such a value to your business needs every day. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has all the features I ever wanted
on May 10, 2026
Posted by: Snowygirl
[This review was collected as part of a promotion.] Work and home I use e this for music videos and photography
Value
5
Response from Samsung USBy R&R Team, May 11, 2026
Hi Snowygirl, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the usage of your device for capturing amazing photos and videos. We have provided a link to the complete manual for your device to help you with additional capabilities that can enhance your usage like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Upgrade to Daily Phone
on May 11, 2026
Posted by: BoiBot99
[This review was collected as part of a promotion.] A much needed upgrade from S23 FE as my daily driver and go-to device with many new features of S26 Ultra. This includes "Galaxy AI" especially the call/spam filtering and live transcription of real time calls to help me catch any words that I missed. Privacy Screen has been useful on transit commutes.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there BoiBot99, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the upgrade to your new device from your previous, and that the enhanced features and capabilities including the new Privacy Display has been such an amazing value in your daily life. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung cusotmer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality and usefulness
on May 12, 2026
Posted by: Travelingal
[This review was collected as part of a promotion.] I have enjoyed my Samsung Galaxy S26 Ultra for about a month now. It has not disappointed me in the least. I like the size and weight. The battery life is great. I am enjoying Bixby AI. That is very useful. The picture quality is excellent with some great new features such as the horizon ability that keeps the picture in correct placement and no jumping. I do use my stylus and the fact you can insert back in, in any direction is a nice touch.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hello Travelingal, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are enjoying the usage of your new device, and that the battery life, Galaxy AI, and camera quality are such standout features on your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a S Pen that is spectacular
on May 12, 2026
Posted by: LoversLane
[This review was collected as part of a promotion.] My new phone is great has Galaxy AI features that is outstanding.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there LoversLane, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are enjoying the usage of Galaxy AI, and that the S Pen has been such a wonderful addition to your experience with your device. We have provided a link to the complete manual for your device to help you with additional features like the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the new features and the privacy screen
on May 13, 2026
Posted by: Jancopr
[This review was collected as part of a promotion.] I use Ai for create photos and tatto is great change a lot with the other galaxy I like the have to many options
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Jancopr, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the new Privacy Display, features of Galaxy AI, and other capabilities of your new device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device definitely an upgrade
on May 15, 2026
Posted by: Dallas47
[This review was collected as part of a promotion.] Absolutely love using the Galaxy AI version I get so much more out of it my pictures are gorgeous I love taking pictures I have thousands and thousands of pictures I use it a lot for my school work and still I can read everything and multitask like I need to love going from window to window
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features and advancememts
on May 17, 2026
Posted by: JKSCHU
[This review was collected as part of a promotion.] I really like the s26 ultra phone. It comes with a lot of features. The only thing I would like to see is a more user way to navigate it all and how to use everything. I'm not super tech, but I can usually figure things out on my own. But, it would be nice to see it as well. The galaxy AI is kind of the same way, I just dont understand how to fully use it. The privacy screen though is an amazing feature and thats what drew me to it. I use my phone for work things and it's great to turn that on.
Value
4
Written by a customer while visiting Samsung US