Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(11,417 Reviews)
Rating breakdown 11,417 reviews
5 Stars
10,014
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Excellent quality and usefulness
on May 12, 2026
Posted by: Travelingal
[This review was collected as part of a promotion.] I have enjoyed my Samsung Galaxy S26 Ultra for about a month now. It has not disappointed me in the least. I like the size and weight. The battery life is great. I am enjoying Bixby AI. That is very useful. The picture quality is excellent with some great new features such as the horizon ability that keeps the picture in correct placement and no jumping. I do use my stylus and the fact you can insert back in, in any direction is a nice touch.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hello Travelingal, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are enjoying the usage of your new device, and that the battery life, Galaxy AI, and camera quality are such standout features on your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a S Pen that is spectacular
on May 12, 2026
Posted by: LoversLane
[This review was collected as part of a promotion.] My new phone is great has Galaxy AI features that is outstanding.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi there LoversLane, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are enjoying the usage of Galaxy AI, and that the S Pen has been such a wonderful addition to your experience with your device. We have provided a link to the complete manual for your device to help you with additional features like the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the new features and the privacy screen
on May 13, 2026
Posted by: Jancopr
[This review was collected as part of a promotion.] I use Ai for create photos and tatto is great change a lot with the other galaxy I like the have to many options
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Jancopr, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the new Privacy Display, features of Galaxy AI, and other capabilities of your new device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1
Sooo very disapointed
on May 14, 2026
Posted by: Alex
from Phila PA
This phone was promised to be the best phone ever, rivaling and besting the i-phone for the camera.....it is a colossal disappointment! My Motorola phone camera was just as "good"....nothing superior abt the phone, except the price. Way too many "features" which the average person wld never use.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 14, 2026
Hello Alex, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can take time to fully discover and align a new device to your preferences, and we would love to assist you. We have provided a link to an article to help you with the different camera settings for the best possible photos and videos. We have also provided a link to the complete manual for your device to help clear up and frustrations or confusions you are experiencing with the settings. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device may not be functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device definitely an upgrade
on May 15, 2026
Posted by: Dallas47
[This review was collected as part of a promotion.] Absolutely love using the Galaxy AI version I get so much more out of it my pictures are gorgeous I love taking pictures I have thousands and thousands of pictures I use it a lot for my school work and still I can read everything and multitask like I need to love going from window to window
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features and advancememts
on May 17, 2026
Posted by: JKSCHU
[This review was collected as part of a promotion.] I really like the s26 ultra phone. It comes with a lot of features. The only thing I would like to see is a more user way to navigate it all and how to use everything. I'm not super tech, but I can usually figure things out on my own. But, it would be nice to see it as well. The galaxy AI is kind of the same way, I just dont understand how to fully use it. The privacy screen though is an amazing feature and thats what drew me to it. I use my phone for work things and it's great to turn that on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 17, 2026
Posted by: Bobzzzzz
[This review was collected as part of a promotion.] Amazing features AI is fun and helpful. I love the privacy screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on May 18, 2026
Posted by: Deedee
[This review was collected as part of a promotion.] It is great for streaming and I can hear see everything.
Value
5
Written by a customer while visiting Samsung US