Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,267 Reviews)
Open Ratings Snapshot
Rating breakdown 18,267 reviews
5 Stars
15,952
4 Stars
1,838
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
107 out of 169
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3 out of 5
3
Nice but the same
on August 17, 2026
Posted by: Jasbury
[This review was collected as part of a promotion.] I chose the 26ultra from my experience in the past ultra line. I really think Samsung has maxed out on what they are able to do as this has not changed much. It is still a really nice phone, just not enough difference to warrant the price.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi there Jasbury, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. We have provided links to articles to help you maximize your experience with your new device and the upgraded features. We have also provided a link to the complete manual to help you align the settings to your preferences at your convenience. Lastly, we have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing battery and features
on August 17, 2026
Posted by: SamsungFreak
[This review was collected as part of a promotion.] I just recently switched from the Galaxy ZFlip6 to the Samsung S26 Ultra. I am so glad I chose this device. Amazing battery life, helpful AI features, amazing cameras, and an absolute beast in performance. Perfect for everyday use and heavy use for work related situations or for entertainment. Such an amazing device and I cannot wait to use this as my daily device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone Overall
on August 17, 2026
Posted by: Techfan
[This review was collected as part of a promotion.] I chose this phone because I wanted something fast, reliable, and premium. So far, I’m really happy with it. The performance is smooth, the camera takes great photos, and the battery easily gets me through the day. The display is also excellent, and everything feels quick and responsive. Overall, it’s a great phone and I’m very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I looove my S26 Ultra
on August 17, 2026
Posted by: Loves26ultra
[This review was collected as part of a promotion.] Originally I was looking for the s25 or s26, I have small hands so the ultra's feel extra large. But I am so glad I got the S26 Ultra, Im constantly using the AI, creating cute messages for my family, and you can create almost anything as long as it's family friendly.
Connecting to my other Samsung devices was really easy, even switching my account from my S22 to the S26 Ultra was pretty easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is nice but needs better camera with bet
on August 17, 2026
Posted by: Franks26
[This review was collected as part of a promotion.] I choose my sa.sung phones i just wish this one had the same camera my s21 had with the zoom
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very, fast and the best ever!
on August 17, 2026
Posted by: Sophie044
[This review was collected as part of a promotion.] I choose the Samsung S26 Ultra for its great AI, fast translator, storage, high gaming performance and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ive been choosing Samsung phones since 2020
on August 17, 2026
Posted by: SamGalaxygal4e
[This review was collected as part of a promotion.] I choose to update to the newest model every year now since I crossed over from IPhones..I truly love everything about Samsung S series that even though I only had the S25 plus for a year I choose to already upgrade to S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on August 17, 2026
Posted by: Dustin
[This review was collected as part of a promotion.] I love my new Galaxy S26 plus, very fast responsive!!! The camera that samsung has is top notch even at far distances with zoom. The battery last me all day even if I am watching videos all day. I wouldn't trade it in for any other phone and look forward to seeing the S27 lineup!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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