Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(11,417 Reviews)
Open Ratings Snapshot
Rating breakdown 11,417 reviews
5 Stars
10,014
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product. 
(
71 out of 111
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4 out of 5
4
This product has very good privacy display featur
on April 29, 2026
Posted by: Ksmadhav97
[This review was collected as part of a promotion.] Galaxy AI is awesome to work with but during photo requests, I see the face of the person completely changes. I hate the wobbling of back side of the phone. Please bring back the bluetooth version of S pen. With the privacy display, there's a reduction in the quality of the display. Excellent sound quality. Sleek design.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its good but not amazing like I thought it be
on April 29, 2026
Posted by: Carr2k13
[This review was collected as part of a promotion.] For one Galaxy Ai is awesome but to be honest im a little disappointed i thought there would be tons of new features and alot more things you could do from standard phones like my last s23 but there hasn't been so far that impress me.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 30, 2026
Hey Carr2k13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the enjoying the features of Galaxy AI you are discovering on your device. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the complete manual to help you maximize your experience with additional features like the new Privacy Display. We have lastly provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on April 30, 2026
Posted by: QuestRyan
[This review was collected as part of a promotion.] All kinds of new features... most people don't wven know about them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey QuestRyan, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the amazing new features available on your device. We have provided a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So happy with my new phone.
on April 30, 2026
Posted by: Mcfly222
[This review was collected as part of a promotion.] I have been using my new Samsung Galaxy S26 Ultra for a couple of weeks already and I am extremely Happy with it, taking fotos and videos with it is a different experience, the zoom is amazing.
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Mcfly222, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced capabilities, and new features available on your device, especially the new Privacy Display. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 updated
on April 30, 2026
Posted by: TazTwoK
[This review was collected as part of a promotion.] The S-pen is difficult to get out if you have man hands and no nails, but otherwise, a great phone.
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major update
on May 1, 2026
Posted by: Ripehiena
[This review was collected as part of a promotion.] I love the colors of the screen and the camera I also love that I can use AI to scan every part of the screen when I press and hold the center button, copy text, search for related articles, and much more.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Ripehiena, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the appearance, camera quality, and Galaxy AI on yoru new device. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on May 1, 2026
Posted by: Albetho
[This review was collected as part of a promotion.] The galaxy AI is incredible and the phone runs super smooth when playing games or being on social media and very clear when watching movies or shows it's just great overall 🙌
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Albetho, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to operate seamlessly during your gaming and streaming, and that Galaxy AI has been such a great addition to your usage. We hope you'll reach out to us again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new Galaxy S26 Ultra is Awesome
on May 1, 2026
Posted by: Leatherlook
[This review was collected as part of a promotion.] This upgrade is unbelievable. This phone has great features and love the display. Especially when using Galaxy Al.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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