Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,160 Reviews)
Open Ratings Snapshot
Rating breakdown 18,160 reviews
5 Stars
15,856
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
I chose the S26 galaxy ultra With 1 Terabyte
on October 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung galaxy 26 ultra with one terabyte, because I have had the S23 galaxy Ultra for years and I loved it. Multitasking is so fast and easy while listening to my my favorite music apps and to keep track of my health,I control all my lights ,appliances and cameras connects to all my smart devices so flawlessly and never slows down or glitches, it just it really makes my life so much easier. And now with all the new features of this phone, and how fast it is and all the memory. I can control every aspect of my life easily and flawlessly, and still have room for my favorite games, and apps and all the pictures that i've collected throughout the years. And the updates amazing always something new and useful to make life less chaotic. Im even about to start classes to advance my career. My new phone is amazing. Better than any phone I've ever had. Can't wait to see what's next if i even ever need another. I love it. Thank you, Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey PhantoFoX, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you have been with the amazing capabilities, processing power, and daily usage of your device within your ecosystem. We have shared a link to the Samsung Support Team to assist you if any questions arise about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great upgrade from my previous phone
on October 20, 2026
Posted by: RemyRat
[This review was collected as part of a promotion.] My previous phone was the S22+ which I got when it first released. Finally after years of owning it I saw all the amazing features of the new S26 Ultra. I decided to trade in my phone and it was one of the best decisions I have made. From the amazing camera and videos it takes to the fast responsive keyboard. This phone has been great. The new privacy screen thats built in is such a cool feature and I cant wait to see the new iterations of it. If you have been considering an upgrade thrn I would highly recommend the new S26 ultra or any of the other models.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest piece of technology I owned
on October 20, 2026
Posted by: Sams93
[This review was collected as part of a promotion.] I work in the medical field and I needed something fast, reliable, long-lasting battery life, smooth interface, and a powerful machine - I can tell you Samsung nailed it with this one! The S-pen is just a cherry on top as I signed documents intermittently on my phone and it makes the experiment much easier when I don't have my laptop with me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely an upgrade and a half!!
on October 20, 2026
Posted by: JPlaysGames
[This review was collected as part of a promotion.] This phone's 100% and upgrade, especially compared to what I was using before. Not only is the processing and running power, a heck of a lot better. Don't forget about the high res visuals. The phone also integrates a few quality of life effects never seen before. On top of all that I have no qualms so far and am very happy with this purchase!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it,loveit
on October 20, 2026
Posted by: Netta1
[This review was collected as part of a promotion.] I chose this device but wanted the z fold but maybe someother time. I feel my phone is the best and allows many more choices than I thought.
Keep on making these products and Ill keep on admiring them for you
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smartphone Camera!
on October 20, 2026
Posted by: HerRadiance
[This review was collected as part of a promotion.] I chose to upgrade from the S24 Ultra to the new S26 Ultra.
I use it primarily to record content for my IG account. I value high quality content. Most of my friends who post good content use the same series S23 Ultra up to mine.
Common phrases I hear when I'm out in the wild recording or post something: That's crispy!! That's so clear!! Wow that's a nice camera!! What phone do you have? I have to get one.
Also I need a lot of storage. I got the 1TB phone which is great for me!! I haven't ran out of space yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top quality phone.
on October 20, 2026
Posted by: Clink3
[This review was collected as part of a promotion.] I have been a Samsung customer for years now. I chose Samsung products because the value you get and reliability. My S26 ultra is another great product by the Samsung corporation. It looks, feels, and is a premium quality device with impeccable features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Screen quality downgrade
on October 20, 2026
Posted by: SamDisplay
Mostly good except the screen is a clear downgrade from my s22 ultra. Same resolution but the s26 ultra looks grainy. Even at max resolution texts still lacks clarity. I believe this is due to the privacy display feature even though it is turned off. I would rather not have that feature at all (I will never use it) vs the current screen quality. Kinda of ridiculous that a phone this expensive would go backwards in screen tech. I've had samsung for years but if they don't fix this I might have to start researching other options. Turns out I use the screen on phones a lot, maybe make sure that part is top notch. The reason I pick the ultra over other in the series is because of the larger screen size and resolution so it's quite disappointing coming from my s22 ultra.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 20, 2026
Hey SamDisplay, thank you for your feedbck on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided a link to the full manual for your device to help you adjust the settings for your device including the display to work towards the experience you are seeking. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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