Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(11,416 Reviews)
Rating breakdown 11,416 reviews
5 Stars
10,013
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
So far I love my device
on April 20, 2026
Posted by: Bme1980
[This review was collected as part of a promotion.] Galaxy a I has been pretty awesome on the new galaxy s 26 Ultra also it's fast does whatever I want it to I have always used galaxy devices and I'll never change.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Bme1980, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how awesome you are finding your new device, and that you are enjoying the enhanced features of your device. We have provided a link to the complete manual to assist you with the full exploration of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on April 21, 2026
Posted by: ZaidItzCrazy
[This review was collected as part of a promotion.] I have been using my Galaxy s26 ultra for a month now, and the Galaxy AI has made my work easier helping me with some tasks and on every other things on my daily use its been wonderful, camera is amazing, charging time of mt battery is great also, faster and it last long, happy with this device in general!!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hello ZaidItzCrazy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased to hear how much you are loving the enhanced features and usage of Galaxy AI on your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
3rd Galaxy phone
on April 21, 2026
Posted by: Jswerves
[This review was collected as part of a promotion.] This is my 3rd galaxy phone. Loved the first one and thy just keep getting better!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lateral Move with Missing Features
on April 22, 2026
Posted by: DesertSignal
[This review was collected as part of a promotion.] I moved from the Galaxy S24 Ultra and haven't found a meaningful improvement in day-to-day use. Performance, battery life, and camera quality all feel essentially the same, which makes this change hard to justify.
The new privacy screen is one of the more disappointing additions. While it may be intended to limit viewing angles, it reduces contrast and color accuracy, increases perceived brightness, and causes eye strain during extended use. In practice, it feels more like a visual filter than a useful tool, and I keep it disabled.
I also rely heavily on the S Pen for work, including note-taking and presentations. Earlier versions supported Bluetooth remote features, which are no longer available. That was a useful capability. I also use my phone a lot at night, and the display controls are less practical in low light.
For my usage—email, notes, navigation, media, light editing, and connecting to a mirrorless camera—the experience is nearly identical to the S24 Ultra. Charging speed does seem improved, and the more rounded edges are more comfortable to hold.
In practical use, there is nothing here that clearly separates it from other devices in the same lineup. If you do not rely on the S Pen, the experience does not stand out. Galaxy AI is present throughout the device, but I disable most of those features because they do not add value to my workflow.
Overall, this feels like a lateral move with some regressions. In hindsight, I would have kept the S24 Ultra and waited.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there DesertSignal, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your new device has been redesigned from your previous device. We have provided a link to an article to help you with the new S Pen capabilities. We have also provided a link to the complete manual to help you with the settings available on the Privacy Display to only enable for specific apps or notifications to help you have the best of both worlds with this feature. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again!
on April 24, 2026
Posted by: Svo4mecra
[This review was collected as part of a promotion.] Great new features... feature friendly. Great quality and build ane faster processing speed. Great camera system and all the new Ai features make you want to not put the phone down... luckily it has Great battery life as well. And the off and on privacy screen is a game changer. Also love the quick share able to easily send things to my s25 and Tab ultra 10 and paired with my buds 4 pro sound great and the seamless switching between devices is great. And now we are also getting air drop feature too! Thanks Samsung great job... keep up the great work.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey Svo4mecra, we appreciate you providing feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the enhanced speed, camera, battery, and Galaxy AI on your new device. We love that you are finding so many great ways to customize the Privacy Display to align to your preferences. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
New features, very fast & alot to explore
on April 24, 2026
Posted by: ShopAholic
[This review was collected as part of a promotion.] This is a huge step up from my galaxy note that I had. So many more features and the galaxy AI is amazing. I like the privacy mode, dual screen and the quality of the pictures I take. I'm still exploring all the other options and features of this phone that I didn't have in the galaxy note phones I've owned before this s26 ultra. It was pricey but all phones these are and I am definitely impressed with this one. It's easy to use especially having severe arthritis. The battery life is great considering I'm on my phone for everything including streaming movies and binging YouTube. It charges fast about 15 minutes and no interruptions on what I'm doing while charging. And to know that samsung will be doing software updates for much longer than ever before is great especially with cost and longevity of your phone. Overall I am very pleased with my phone and all the new features. The only thing missing is the availability of an SD card which I love to use for my pictures, videos and documents to transfer to my galaxy tab for creating beautiful memories and presentations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very polished
on April 24, 2026
Posted by: Poweruser
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has become an essential tool for my daily life, perfectly balancing my high-intensity professional requirements with my personal interests.
Galaxy AI & Productivity
The integration of Galaxy AI has been a game-changer for my work. As a professional dealing with complex regulations and frequent travel between offices, features like live translation and advanced search allow me to handle documentation and technical inquiries more efficiently than ever. It’s not just a phone; it’s a productivity hub that keeps me organized while I'm on the move.
Gaming & Performance
When it comes to gaming, this device is in a league of its own. I use it for demanding titles like Warframe, and the performance remains flawless even during intensive "Steel Path" sessions. The screen quality makes every detail pop, providing a competitive edge and an immersive experience that most handhelds can't match.
Gaming & Performance
When it comes to gaming, this device is in a league of its own. I use it for demanding titles like Warframe, and the performance remains flawless even during intensive "Steel Path" sessions. The screen quality makes every detail pop, providing a competitive edge and an immersive experience that most handhelds can't match.
Versatility for Everyday Life
Beyond the office and gaming, I rely on my Samsung for everything from navigating the city to finding the best local spots for dinner. Whether I'm streaming content during a break or using it to stay connected with friends, the impact of the S26 Ultra's features on my daily routine is significant. It’s a powerful, reliable companion that handles every aspect of my lifestyle with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing !!!!
on April 25, 2026
Posted by: Daneo214
[This review was collected as part of a promotion.] This phone is incredible it's my first Samsung Galaxy phone and I'm definitely impressed I've had it for about 3 was and I'm still finding and figuring out new features and abilities the camera is absolutely amazing especially with the Ai integration throughout the entire device.
I'm now definitely looking forward to getting the Samsung Galaxy buds 4 pro and the Samsung Galaxy smartwatch 8 with the wireless charging dock for all 3 devices I can't wait.
Also the battery life is a 2 day battery even with heavy usage plus i love the new super fast charging 3.0 protocol the phone fully charges in less then 45 minutes.
I'm very excited to keep learning about all the great camera features and capabilities it's just an I incredible device all around.
I use it for social media, banking, workouts, dex at work, I use it to stream movies and shows everyday the pucture quality is unmatched I also use it for tracking and km keeping track of certain data depending on what I'm doing.
Great job Samsung.
I'm now definitely looking forward to getting the Samsung Galaxy buds 4 pro and the Samsung Galaxy smartwatch 8 with the wireless charging dock for all 3 devices I can't wait.
Also the battery life is a 2 day battery even with heavy usage plus i love the new super fast charging 3.0 protocol the phone fully charges in less then 45 minutes.
I'm very excited to keep learning about all the great camera features and capabilities it's just an I incredible device all around.
I use it for social media, banking, workouts, dex at work, I use it to stream movies and shows everyday the pucture quality is unmatched I also use it for tracking and km keeping track of certain data depending on what I'm doing.
Great job Samsung.
Value
5
Written by a customer while visiting Samsung US