Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(15,755 Reviews)
Open Ratings Snapshot
Rating breakdown 15,755 reviews
5 Stars
13,772
4 Stars
1,577
3 Stars
245
2 Stars
65
1 Star
96
65%of customers recommend this product. 
(
100 out of 153
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3 out of 5
3
Battery
on September 3, 2026
Posted by: NoonS
from Seattle
I've noticed the battery drains way faster than S25 ultra and when im charging the phone, I've noticed at the back of the phone by the cameras area got really warm. Hopefully Samsung will do something about these issues soon.
Response from Samsung USBy R&R Team, September 3, 2026
Hello NoonS, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the lasting battery life and temperature of your device is to you every day, and we would love to help you with this matter. We have provided links to troubleshooting guides to address your frustrations at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose to upgrade from S25 ultra to S26 ultra +
on September 3, 2026
Posted by: WarrenG89
[This review was collected as part of a promotion.] I chose to upgrade from S25 ultra to S26 ultra +. The features were way better camera wise, everything else was the same for a minute until upgrades started happening to it and now its 75% way better the the S25 ultra +
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there WarrenG89, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We are so happy that you have enjoyed the amazing camera on your device, and that you are finding it to get better with every update to the software. We have shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra Awesome Phone!
on September 2, 2026
Posted by: PapiTHANOS
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is incredibly well made, but the real reason I chose this device is for the
Ultra Awesome Camera
The picture quality is the best I've ever seen, such beautiful shots they can make a grown man cry.
Really glad I chose this phone, I made an Ultra Good Choice!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey there PapiTHANOS, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving your device, especially the camera. We have provided a link to the full manual to help you discover additional capabilities like Galaxy AI and the Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is everything i needed
on September 2, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I chose the s26 ultra and I'm loving it. The camera is amazing for pictures, it helps remind me to take my medicine and tracks all my health benefits that i need. I love this phone and also how customizable it is.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi there Samsunglover, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, capturing amazing memories, and keeping track of all of your health needs during the day. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best in class of a flagship
on September 2, 2026
Posted by: Kaydo187
[This review was collected as part of a promotion.] I chose your device because its open source. I love developing on it and man, the gaming and streaming is superior
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hi Kaydo187, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the seamingly endless ways you can use your new device, and how much you are enjoying your gaming and streaming every day. We have shared a link to the Samsung Support Team for your convenience. They can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not my first won't be my last
on September 2, 2026
Posted by: BlueEyedWolf86
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could handle pretty much everything without having to compromise. The large display, powerful performance, advanced camera system, and overall features made it the best choice for me.
I use my phone for more than just calls and social media. Whether it's taking pictures, gaming, watching videos, working, or just everyday use, I wanted something powerful enough to keep up. The S26 Ultra gives me the premium features and performance I was looking for, and I prefer the flexibility and customization that comes with Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey BlueEyedWolf86, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how much you are loving your device for all of your daily needs, and that you feel this device can handle anything you need or want during your usage. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We apprecate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on September 2, 2026
Posted by: Austin
[This review was collected as part of a promotion.] I chose the Samsung s26 ultra because it was sleek, top of the line, and very easy to use. It has yet to disappoint me.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Austin, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your device, and how easy you are finding it to use every day, making it feel top of the line. We have shared a link to the Samsung Support Team to assist you any time questions arise about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s26 ultra
on September 2, 2026
Posted by: Xazzy2026
[This review was collected as part of a promotion.] After deciding to make a switch to android I chose the samsung s26 ultra and am so glad i did, the customization on this phone is amazing and I love the fact that even with all the photos, videos and apps that i got, I haven't gotten a prompt to pay for storage AND this phone is really durable. Im very clumsy and have dropped this phone at work multiple times and it fell off my fridge and the damage it took is so unnoticeable its crazy. Samsung for sure knows how to build durable phones.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi Xazzy2026, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying your device, and that it has kept up with your usage with such ease. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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