Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,289 Reviews)
Open Ratings Snapshot
Rating breakdown 12,289 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
180
2 Stars
42
1 Star
66
66%of customers recommend this product. 
(
80 out of 121
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Super fast processing
on June 11, 2026
Posted by: Thurman400
[This review was collected as part of a promotion.] Galaxy AI is ridiculously intelligent. Everything is better on this model.All the color is bright. Not to mention the camera in the recorder
The pictures are stupid good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI the best
on June 11, 2026
Posted by: PhinsUp
[This review was collected as part of a promotion.] Galaxy AI is the best. No complaints. Only the best feature I have ever used and experienced.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey PhinsUp, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with Galaxy AI, and that this device has been so flawless during your usage. Please, reach out to us again in the future if there are any questions that come up during your usage, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the high definition videos and the quality
on June 11, 2026
Posted by: Lokez805
[This review was collected as part of a promotion.] This new Galaxy phone is such a great device it works fast easy to use the battery is great the feel of the phone feels smooth light the definition of the videos are a spectacular
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Lokez805, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding this device so great for a range of daily needs, and that it has been easy to use. We would love to hear from you again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a fan of the s pen
on June 11, 2026
Posted by: Spensucks
[This review was collected as part of a promotion.] The phonebis great very big screen compare to the s25 . I can actually see and my fiingers toucj the letter on keyboard with out without pressing the wrong letter. Only reason i gave this the 3 stars is because i bought this phone actually for theu stylus/ i guess its actually a s pen that hasnot work correctly since o got it which is a week.very expensive to get a new one. But samsung did tell me i can new one three warrenty . But question woukd be is that going to mess up??? Oh and the ai on point you can dp anything easling with it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 12, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the design of your device, including the size of the display. We have provided a link to an article to help you with the S Pen capabilities and usage of your device. We have also shared links to the Samsung Support Team and warranty information to help you work towards a resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New s26 ultra has great features
on June 11, 2026
Posted by: Lubyan20
[This review was collected as part of a promotion.] One of the best updates that the S26 Ultra had was its integration with Galaxy AI, which has improved a lot when taking photos, helps a lot with daily tasks and you have incredible functions that allow you to create images or edit them with just a good prompt.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Lubyan20, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device to be such an amazing upgrade, and that Galaxy AI has added a new level of functionality that you enjoy for a range of daily tasks. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 12, 2026
Posted by: BigEd72
[This review was collected as part of a promotion.] I upgraded from a 24FE and I must say, this new 26 Ultra does not disappoint. From the features to the camera, this phone works so much better. The Galaxy AI is fun to use also.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey BigEd72, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the upgrade from your previous device to this new one, and that you are loving Galaxy AI, and the camera as standout capabilities. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and easy to use
on June 14, 2026
Posted by: Anonymous
Very nice phone easy to use T mobile has very good deals out right now
Response from Samsung USBy R&R Team, June 15, 2026
Hey Rickeyratt, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you have been so initally pleased with the enhanced features available on your device. We have provided links to resources to help you maximize your experience, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line
on March 6, 2026
Posted by: Mikcoff
[This review was collected as part of a promotion.] This phone is worth the wait. I am so amazed by the power of this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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