Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,288 Reviews)
Open Ratings Snapshot
Rating breakdown 12,288 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Would like to see more
on May 31, 2026
Posted by: THAGAMER
[This review was collected as part of a promotion.] All casino games, I love to play puzzles. Please give more real money games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Ever Owned
on June 2, 2026
Posted by: ButterCup
[This review was collected as part of a promotion.] I have never had a phone that basically takes care of everything for you. When I'm on the phone there is a caption service that puts your conversation in text,so if you have trouble hearing you can read what the caller is saying. There is a Scam Detection option that uses AI. It listens to the caller and identifies potential scam threats.
My favorite is the Bixby Alarm setting. Bixby reads the weather and news for the day or will wake you up with your favorite story or song. All you have to say is "Bixby".
I also love the themes for the new phone. There are so many advanced features using AI that I would be here all day going over them.
I have to say BRAVO Samsung you have really done it this time!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features
on June 4, 2026
Posted by: Lovemyguy
[This review was collected as part of a promotion.] Works great no complaints would recommend it to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on June 4, 2026
Posted by: Rani8443
[This review was collected as part of a promotion.] Honestly, the S26 Ultra is a really good phone, but it's so delicate. The glass on the camera lens already got a tiny scratch just from normal, light handling. If you get one, make sure you put a heavy-duty case and lens covers on it right away.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Galaxy AI Videos and Photos
on June 4, 2026
Posted by: WMitch7910
[This review was collected as part of a promotion.] The new S26 Ultra is amazing. The AI feature with photos and videos, helps create professional looking content. The edits are easy and user friendly. Great Job Samsung!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on June 4, 2026
Posted by: Hippo22jr
[This review was collected as part of a promotion.] I use for everything calls streams video calls with my doctors and games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Coming from an s22ultra
on June 4, 2026
Posted by: Pktech
[This review was collected as part of a promotion.] Galaxy ai along with updates was a major component to upgrade. However after having the fone for some time now I still find myself going back to the s22 ultra for the camera over using the s26 ultra its good but I do notice a different ability to capture picks of the moon at night. I do feel they could have done alot more with it than there is. Otherwise it's a hood fone but I think they could have done more to make it great.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 5, 2026
Hey Pktech, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the features of Galaxy AI. We have provided a link to an article to help you with the different camera settings and features for your device to help you capture the best possible photos and videos regardless of environment. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has a better pictures quality and the
on June 4, 2026
Posted by: Vimagro
[This review was collected as part of a promotion.] The new IA is great and the quality of pictures are very good
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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