Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,288 Reviews)
Rating breakdown 12,288 reviews
5 Stars
10,777
4 Stars
1,224
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Galaxy S series and Note Series in One
on May 18, 2026
Posted by: JrsSamsungUltra
[This review was collected as part of a promotion.] I have always been a Note Series user from 1st to the Last Note. I was unhappy about Samsung Stop production. That was until I gave the S26 Ultra a try. I'm more then Happy that I did. With the "Galaxy AI", the Privacy screen along with all the features. It's a great phone and always share my experience with friends and family. It's just like Note Series marries Galaxy Series all in one. Everything the S26 Ultra does the Note was also able to do. I'm sold on Galaxy S Series and look forward to what comes next. Samsung is always looking to do things better and different. Proud to say Samsung is my choice of technology.
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hi there JrsSamsungUltra, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with your upgrade, and that the Privacy Display and Galaxy AI have been such standout features during your usage. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 18, 2026
Posted by: Smokin
[This review was collected as part of a promotion.] I like it alot, I can access another of areas ,it charges really fast.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey Smokin, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are so pleased with your new device. We have provided a link to the complete manual for your device to aid you in your exploration and alignment of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
AI needs work
on May 19, 2026
Posted by: Shamatuu
[This review was collected as part of a promotion.] Then AI is missing the features . Battery life is not stable
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Shamatuu, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We know it can be frustrating when your new device is not operating as expected, and that it can take time to fully explore the capabilities of your device. We have provided links to an article and the complete manual to help you with the features of Galaxy AI. We have also provided links to resources to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Galaxy Yet!
on May 21, 2026
Posted by: CobaltViolet16
[This review was collected as part of a promotion.] I’ve been extremely impressed with the Galaxy S26 Ultra so far. The display is bright, sharp, and smooth, making everything from streaming videos to everyday browsing look amazing. The battery life easily lasts all day even with heavy use, and the overall performance feels incredibly fast and responsive.
Galaxy AI has also been surprisingly useful for quick searches, writing assistance, and everyday tasks, making the phone feel even smarter and more convenient to use.
The camera system is one of my favorite features. Photos come out detailed and vibrant in both daylight and low light, and the zoom quality is especially impressive.
I also love the S Pen functionality for quick notes and productivity.
Samsung did a great job refining the design and software experience.
Everything feels premium, polished, and easy to use. This is easily one of the best smartphones I’ve owned, and I would highly recommend it to anyone looking for a powerful all-around device.
Galaxy AI has also been surprisingly useful for quick searches, writing assistance, and everyday tasks, making the phone feel even smarter and more convenient to use.
The camera system is one of my favorite features. Photos come out detailed and vibrant in both daylight and low light, and the zoom quality is especially impressive.
I also love the S Pen functionality for quick notes and productivity.
Samsung did a great job refining the design and software experience.
Everything feels premium, polished, and easy to use. This is easily one of the best smartphones I’ve owned, and I would highly recommend it to anyone looking for a powerful all-around device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium in every possible way
on May 24, 2026
Posted by: EdLemus
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a while now and honestly it feels like one of the most refined Galaxy phones Samsung has made. The battery life has been excellent for daily use, and the charging speed is noticeably faster compared to my previous phone which makes a big difference when you’re in a rush.
The display is easily one of my favorite parts. Colors look vibrant without feeling overdone, and the privacy screen feature is actually useful when using the phone in public. The speakers also surprised me because they sound much fuller and boomier than the S24 Ultra with noticeably better bass.
One thing I didn’t expect to appreciate so much was the softer rounded corners. It feels more comfortable to hold for long periods and slides into a jean pocket way easier than the sharper design before.
Performance has also been flawless. All of my most-used apps open quickly, feel more responsive, and I haven’t experienced any lag at all during normal use. Overall the S26 Ultra feels polished, fast, and premium in pretty much every category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth upgrading, stick with s25 ultra if
on May 25, 2026
Posted by: Omerforu
[This review was collected as part of a promotion.] Galaxy AI is gimmick and barely comes in hand. Doesn't do much work for you. The phone is a downgrade from s25 ultra. Bad screen just to get privacy screen is not worth it loosing pixels and quality. No features and reminder never work. It gives you no alerts. They claim in commercial phone is smart will suggest you which never happens. I can't ever even find anything with galaxy AI. It can't do half of the things it's suppose to do like right now it should suggest me while I'm writing this but no. The price is not for value but for name. If the price was cheaper maybe than I would recommend to others.
Value
2
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Omerforu, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not aligning to your expectations. We would love to help you maximize your experience and ensure your device operates as intended. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and work to integrate them in to your usage. We have also provided links to the complete manual and the Samsung Support Team to help you with different display setting options, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Just a phone
on May 25, 2026
Posted by: June9125
[This review was collected as part of a promotion.] Nothing is new from the previous 25 ultra I had. Yes the privacy screen which I don't use at all. I feel like I didn't buy a new phone. It sucks. More expensive for no reason at all. Camera is the same. Ram and memory is the same.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for daily use and a productive person
on May 25, 2026
Posted by: TimTom
[This review was collected as part of a promotion.] My galaxy S26 Ultra helps me with my daily routine and keeping me updated with tasks at hand. I am a counselor and work in a very fast paced environment. So having the capability to ask Gemini what is on my schedule without having to open my phone is a huge plus. The multi tasking is incredible on this device. Have never had any snags or slow downs from having multiple apps running. On my free time I do play some games and also have a backbone device that I am able to play even the new games that are out on Xbox or steam. The device does it all. I am not just saying that. It is a fact
Value
5
Written by a customer while visiting Samsung US