Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,242 Reviews)
Open Ratings Snapshot
Rating breakdown 18,242 reviews
5 Stars
15,929
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
I absolutely love all the new features on this pho
on September 7, 2026
Posted by: Jowee86
[This review was collected as part of a promotion.] If I had any downfall on it it's the camera zoom on my snap ai recently has the 23 ultra and that one would zoom in on the moon and focus perfectly on this one when I do it stays blurry other than that I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone l
on September 7, 2026
Posted by: June2bug
[This review was collected as part of a promotion.] First, this is the fifth S series phone I've gotten from Samsung. The phone works so easy for me. I don't get spam calls anymore just with the phone and the software installed on it. It's fast going from one application to another. It answers the phone call for me if it thinks that it's a spam call.
I just love it. Also, I didn't put on a case on it this time. All the other phones I had i did. This phone feels nice in your hands. Like silk and easy to operate. Junebug
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Exiting the Chat
on September 7, 2026
Posted by: MarisaMoments1
[This review was collected as part of a promotion.] I chose to believe the battery depletion is due to my aggressive use of photo storage. However, upon learning that storage and battery aren't married, I started to realize my phone is over me.
To be fair, all apps are great.
The camera is top-notch.
Other than my battery depleting in front of my face, it's the bee's knees.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey MarisaMoments1, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the amazing camera quality of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but glitchy
on September 7, 2026
Posted by: Texastig2019
[This review was collected as part of a promotion.] My Galaxy s26 Ultra is great but it's glitchy. It'll turn on apps without asking and it just seems to have weird glitches but besides that it's an awesome phone I love the easy which I use it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hi Texastig2019, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to the Samsung Support Team to assist you with the occasional instances you mention of the device not operating as intended. We appreciate you being a Samsugn customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Dont fix what's not broken.
on September 7, 2026
Posted by: Zealot
[This review was collected as part of a promotion.] I chose to tell you that the s26 ultra has many bugs and or glitches. I previously had the s22 ultra and loved it. Previously installed apps dont work properly . Phone is up to date on all updates.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 8, 2026
Hey Zealot, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not aligning to your expectations in functionality. We have provided a link to an article to help you with the apps you mention not operating as intended. We have also shared a link to the Samsung Support Team to assist you further if this continues, or you experience additional matters with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful display
on September 7, 2026
Posted by: yiperd8
[This review was collected as part of a promotion.] My s26 ultra fits well in my hand response fast camera works well and very satisfied with the round edges very good looking phone makes me continue to pick the s series as my main driver satisfied customer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful Phone With a Great Camera
on September 7, 2026
Posted by: S26UltraFan
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful phone with an excellent camera, beautiful display, and strong battery life. I really like the smooth performance, camera quality, zoom capabilities, and premium design. It handles multitasking, photos, videos, and everyday use very well. Overall, I’m very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More Than a Phone—My Business & Genealogy Sidekick
on September 7, 2026
Posted by: Dawnsdelightsart
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
I absolutely LOVE my Galaxy S26 Ultra! I use my phone for so much more than calls and texts, and this phone has been fantastic.
The camera is amazing! I’m constantly taking pictures of my family, garden, home projects, genealogy finds, and things for my business, and I love having such a great camera with me all the time.
But one of the biggest things for me is the STORAGE! I do a lot of genealogy research and also run my own business, so I have tons of photos, documents, historical records, research, design files, and apps. It’s so nice not having to constantly worry about what I need to delete just to make room for something new.
The phone is fast, the screen is gorgeous, and everything just runs so smoothly. I can take photos, research an ancestor, work on something for my business, save documents, and keep everything I need right at my fingertips.
For me, the S26 Ultra isn’t just a phone—it’s my camera, business tool, genealogy research companion, and everyday organizer all rolled into one.
I’m extremely happy with my S26 Ultra and would absolutely recommend it, especially if you’re someone like me who takes a ridiculous number of photos and needs LOTS of storage! 😂❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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