Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(18,241 Reviews)
Rating breakdown 18,241 reviews
5 Stars
15,928
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
Galaxy 2026 Ultra
on September 7, 2026
Posted by: Samsungfan2026
[This review was collected as part of a promotion.] It has been a few years and I really needed the phone upgrade, I saw my husband trying a different brand and how frustrated he was, so he after a couple of months of suffering changed back to Samsung and I chose this Galaxy 2026 Ultra as I was curious aboutthe pen, I love Samsungproducts; I haven't explored all apps where that pen could be useful, but so far it hasn't been a game changer for me, one of the reasons I took one of the stars is that the size of this phone makes a bit harder to manage with a single hand, I thend to need to check my notifications status often to check on my glucose monitor, but is on the left down drop list and my finger can't comfortably reach.
Other things I am not happy about are changes on Samsung apps, like the Samsung messages and the Theme's app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this thing
on September 7, 2026
Posted by: S26Ultra
[This review was collected as part of a promotion.] I chose the best phone on the market. Fits my hand well. Incredible screen and refresh rate. Camera is phenomenal and I love using it. And the s pen, wow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
All galaxies phones are great
on September 7, 2026
Posted by: Ricardo
[This review was collected as part of a promotion.] The Phone is great, but after 20 days of the purchase the finger print sensor stop working, I went to a store that I purchase trying to switch for a new one, but the store policy does not allow me after 20 days, and the samsung person located at the store identify that the problem is the finger sensor on the screen, samsung told me to authorized dealer so they can switch the screen, for a brand new phone with a no more than 25 after the purchase, it is a joke.
I still with the phone, and soon I pay 30% I will switch for a new one, the same mldel and everything, but a new one, not refurbish.
I still with the phone, and soon I pay 30% I will switch for a new one, the same mldel and everything, but a new one, not refurbish.
Value
2
Response from Samsung USBy R&R Team, September 8, 2026
Hi there Ricardo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the full functionality of your device is to you every day. We have provided a link to a troubleshooting guide to help you with the fingerprint reader on your device. We have also provided a link to the Samsung Support Team to assist you further with additional options for resolution if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00082563/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00082563/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade I needed
on September 7, 2026
Posted by: THEBROKENMAN
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is an amazing phone overall. The display is bright, sharp, and smooth, and everything feels fast and responsive. The cameras take great photos and videos, especially in good lighting, and the zoom is really impressive(love taking pictures of the moon with that 100× zoom)Battery life has also been solid for everyday use.The storage is also very sold i haven't ran out of space and I take a lot of pictures and videos.I also love the horizontal lock feature that lock you camera in place perfect if you're trying to take a video in a bumpy car ride or if you're running
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, amazing camera
on September 7, 2026
Posted by: Gurule94
[This review was collected as part of a promotion.] I'm so glad I chose this phone as an upgrade to my previous Samsung phone. This phones camera is so clear, great zoom, fun features. Great phone for all ages. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra
on September 7, 2026
Posted by: Bobo78
[This review was collected as part of a promotion.] This recent release represents a significant advancement in mobile technology with its refined design and impressive display capabilities. The integration of high-end components ensures that users can enjoy a seamless and highly responsive experience during daily tasks. Its advanced camera system provides remarkable clarity for capturing memories in various lighting conditions. Reliability is at the forefront of this device, offering consistent performance that caters to modern professional needs. We hope you find this overview helpful as you evaluate your next major upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ULTRA FOR THE WIN!
on September 7, 2026
Posted by: Theflock96
[This review was collected as part of a promotion.] I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose the 26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been phenomenal
on September 7, 2026
Posted by: Legna2x1
[This review was collected as part of a promotion.] I use it mostly for work and school, and streaming. Gemini and other features have been helping me with navigating life. So far, it has been the best phone I've ever had
Value
5
Written by a customer while visiting Samsung US