Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,261 Reviews)
Rating breakdown 12,261 reviews
5 Stars
10,755
4 Stars
1,217
3 Stars
181
2 Stars
42
1 Star
66
66%of customers recommend this product.
(
80 out of
122)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
S26 ultra is a solid 4
on April 9, 2026
Posted by: JohnDoe
[This review was collected as part of a promotion.] I kind of regret trading in my S23 Ultra. no Bluetooth S pen with the upgrade, the weight it felt like a phone in the hands. I could careless about the S24 S25 releases that's why I never upgraded intil this year S. Galaxy AI is pretty interesting the privacy feature is a plus. The phone is very light feels fragile though, really don't like rise around the back cameras doesn't lay flat. No issues with the watching/streaming movies. the gaming is fine. Only bugaboos is as mentioned above is the Bluetooth S pen, the weight feels fragile, and the rise of the back cameras overall pretty solid phone. the pro buds4 are awesome too btw
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great for Organization
on April 9, 2026
Posted by: JoPrz618
[This review was collected as part of a promotion.] This product has been a great addition to my daily routine. It keeps everything neatly organized and easy to access, which saves time and reduces clutter. The design is simple yet effective, making it easy to use without any confusion. I’ve even used Galaxy AI to help streamline how I organize and plan, which made the experience even better. It feels durable and well-made, holding up well with regular use. Overall, it does exactly what it’s supposed to do and makes staying organized much easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. I upgraded from a s22.
on April 10, 2026
Posted by: LoveNewS26
[This review was collected as part of a promotion.] This phone exceeded my expectations. The quality of the camera is amazing. I love the Samsung AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best candy bar phone out today
on April 11, 2026
Posted by: Chrisphillips2302
[This review was collected as part of a promotion.] Samsung has done it again, all around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Heavy but great!
on April 11, 2026
Posted by: Cynthia
[This review was collected as part of a promotion.] It's a great phone, however it is a little on the heavy side. I was expecting it to be a little bit lighter, but instead it's heavier than I thought it was going to be. But it's a great phone, great features, the new gorilla Glass is great to avoid cracks and help better preserve my phone.
Galaxy AI is a great feature because I get instant, accurate information at my fingertips, not to mention it's so easy to voice commands, and that's especially helpful when I need to be hands-free.
Galaxy AI is a great feature because I get instant, accurate information at my fingertips, not to mention it's so easy to voice commands, and that's especially helpful when I need to be hands-free.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Edging from the 25
on April 11, 2026
Posted by: Wellatlantic
[This review was collected as part of a promotion.] This Samsung device exemplifies exceptional craftsmanship, maintaining the high standards we have come to expect from the company. The enhanced software represents a significant improvement over previous iterations, and the inclusion of a privacy screen is a highly valuable addition. The AI-powered writing assistance is flawlessly integrated. We highly recommend this upgrade for those seeking a more seamless experience and superior video and photographic capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only had product less than 48 hours
on April 11, 2026
Posted by: Dakathx
[This review was collected as part of a promotion.] Smooth transition from older S22. I've have not started the Samsung AI it is next on my list of features to try out. So far I'm pleased with the ease of features and suggestions. As always happy with Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US