Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(6,168 Reviews)
Rating breakdown 6,168 reviews
5 Stars
5,425
4 Stars
594
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4
Great upgrade from older models!
on April 3, 2026
Posted by: Bbreads
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra, and the S26 Ultra has been a noticeable upgrade. I use the phone casually daily, playing games, streaming audiobooks and music, and social media.
So far, the battery life has held up to my daily use. I'm a regular concert goer, and I'm interested to see how the camera and battery perform in that scenario.
Galaxy AI has been integrated into many aspects of the phone, but I don't feel they are necessary, and I ignore and disable them when I am able. I was also thrown by the forced use of Google messages as the SMS default app, but I have gotten used to that!
The S26 Ultra is a solid phone. I think the most unique feature is the built in privacy screen. I never felt the need for a privacy screen protector in the past, but I have the built in screen enabled for my banking apps now, and it's nice to have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is bigger
on April 3, 2026
Posted by: Theridia
[This review was collected as part of a promotion.] Just got my phone today, and as a 40 something consumer I hate that everything is being made smaller. So this phone is amazing. It is bigger and definitely better. Also way more responsive. I absolutely love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on April 4, 2026
Posted by: Mego20
[This review was collected as part of a promotion.] Galaxy AI comes with all great features accompanied by 12 GB RAM.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 4, 2026
Posted by: Spenny098
[This review was collected as part of a promotion.] I've always been a galaxy lover have only owned Galaxy series phones and this phone is incredible. I love the AI photo editing. There is so much to learn and do with this phone it's definitely one of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I recently went from a 23U to the 26U.
on April 4, 2026
Posted by: CoCoBoo
[This review was collected as part of a promotion.] Upgrading to the 26Ultra has been such a smooth transition. It is everything you could possibly want in a phone, and more.
I do all my banking, pay my bills, organize files, photos, and more! It's my goto when I need to learn more about everything!
I play games, write letters, read books, navigate, meet people, and learn about places that I will never get to see in person. I work on projects. Anytime that I can't quite get that satisfied feeling about my creation, I just let GALAXY AI take over. AI always knows what it's missing, or just how to say what I mean. I LOVE IT!!! Thanks Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Awesome
on April 5, 2026
Posted by: nickb113
[This review was collected as part of a promotion.] Love the product, best phone on the market... My wife upgraded to the S26 Ultra... I had an S23 Ultra and was going to hold off myself... But once she got hers and I used it. I had to upgrade too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very complete and does it all
on April 5, 2026
Posted by: CHAVOCMONSTER
[This review was collected as part of a promotion.] Galaxy AI makes it all very easy. The best choice for phones.. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed for S pen
on April 6, 2026
Posted by: Tony
S pen without the camera shutter function is very disappointed, it makes the phone 50% less functional.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 6, 2026
Hello Tony, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed. We have provided links to resources to help you discover the redesigned S Pen capabilities, and help you discover the hand gestures and voice commands you can use with the camera on your device. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US