Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,178 Reviews)
Open Ratings Snapshot
Rating breakdown 18,178 reviews
5 Stars
15,871
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
This product is amazing
on October 13, 2026
Posted by: NellyN
[This review was collected as part of a promotion.] I chose this device because I had the S 23 Ultra and had to get another device and I love the way the phone is . The Quality and how i can change the themes i love the quality of the camera and overall i just love this device since I have gotten it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, easy to access aps and stuff
on October 13, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose this product as Samsung has always been my preference when it comes to purchase items per se. I have samsung fridge and freezer, TV set, washer and dryer, watches., etc...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great user friendly experience
on October 13, 2026
Posted by: Mike74
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra becase of the easy to use interface. There are so many new features in the software included when you get one.
I have been a loyal samsung user for about 9 years. Last year i thought i would try a Google pixel 10 pro to see how it compares to the s series phones from Samsung. That was a huge mistake. I switched back very quickly.
The s26 ultra can handle hours of long gaming, watching videos and many more fun uses. It does not get over-heated like other flagship phones.
It is easy to transfer all your data between old and the new device.
Hope this helps you make the smart choice and choose the s26 ultra like i did. You won't be disappointed.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Mike74, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying your upgrade to this device, and that you are loving how easy it is to use for your gaming, streaming, and other hobbies. We have provided a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from the Galaxy S23
on October 13, 2026
Posted by: Retired
[This review was collected as part of a promotion.] "I chose" to upgrade to the S26 Ultra after reading reviews on the internet. I am pleased. The funtions of the camera alone is worth it. My pictures and videos come out amazing. I also started using AI Gemini. A game changer to figure out the thousands of phone features. I love playing youtube videos while doing cardio at the gym.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Retired, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how thrilled you have been with the usage and capabilities of your device. We have provided a link to the full manual to help you further explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love everything about this phone
on October 13, 2026
Posted by: Sabiebabie
[This review was collected as part of a promotion.] This phone is nothing short of spectacular. I absolutely love all of the features. I especially love the stylus, and the camera I switched up from an s twenty 22 the s and I could not be more elated with the phone quality. The battery life, every single thing. The speaker volume, everything is great about this phone!!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Sabiebabie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the amazing features and capabilities of your device, and that you are enjoying the usage of the S Pen. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on October 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone I chose relates greatly to how I use its features. The camera on the S26 Ultra is fantastic! I take a lot if photos for work and the quality of the camera is unbeatable. I would highly recommend you get one for yourself, you will not be disappointed!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 Ultra
on October 13, 2026
Posted by: Brandy
[This review was collected as part of a promotion.] I chose this phone because I love photography and pictures are great still figuring out some stuff though. But dropping phone messed it up pretty bad and updating phone has been like getting hacked
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 13, 2026
Hey Brandy, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the overall usage of your device, especially the camera. We have provided a link to the complete manual to help you fully explore your device, and customize the settings including your updates. We have also provided a link to the Samsung Support Team to assist you with any frustrations you may be experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster and Stronger!
on October 13, 2026
Posted by: Etechbaby
[This review was collected as part of a promotion.] I chose the S26 Ultra for faster processing and it did not dissapoint!
With all the new processors it can keep up with multiple high performing tasks at the same time, especially Gaming and Streaming!
Not to mention battery life isn't as heavily affected by the demanding performance.
Another feature I've grown to appreciate is 2 new built in features: Privacy Display and Camera Horizontal Lock!
Privacy display changes the tint of the screen itself so it can mimic all those dark screen protectors, with an additional option to further protect your privacy in public!
As for Camera Horizontal Lock, it comes in whenever you start your record a video on your camera app, essentially making it so even if you flip, shift, turn, toss, etc the camera will **mostly** stay upright.
All these features come together to give an overall faster and better experience!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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