Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,252 Reviews)
Rating breakdown 12,252 reviews
5 Stars
10,750
4 Stars
1,214
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3
I like the new features added with AI
on May 26, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I enjoy all samsung products and I have.them throughout my home. The new additions to Galaxy AI helps to keep it new and convenient.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there Lovemysamsung, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like the privacy screen
on May 31, 2026
Posted by: Volforlife
[This review was collected as part of a promotion.] The Galaxy AI is easy to use I use it to look up information all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new features on this phone.
on June 6, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] I really love using the Galaxy AI tools available for work, home life, and anything that I need. It makes life so much simpler.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance review
on March 10, 2026
Posted by: Babyshark24
[This review was collected as part of a promotion.] I love the camera on the Galaxy S26 Ultra. The 200MP camera combined with AI editing tools makes photos look professional with almost no effort. The Nightphography and AI photo assist features are perfect for low-light pictures.The AI tools like Now Brief and Now Nudge are incredibly useful. My phone reminds me about events, messages, and tasks automatically. It really feels like having a personal assistant in your pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has exceeded my expectations
on March 11, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I went from a S22 ultra to the S26 ultra and it is a game changer for me! The galaxy ai has been really fun to use, it has helped me learn faster on certain subjects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on March 11, 2026
Posted by: Mixedchick
from Pittsboro, NC
So far it's been a great phone. I'm really loving the galaxy AI feature and the privacy screen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New standard for phones
on March 11, 2026
Posted by: Nickes
[This review was collected as part of a promotion.] The phone is pretty much what you would expect from a new Samsung line. I only keep purchasing Samsung phones because of there pre order promotion they run every year gives you a good deal and generally good support... When they understand English.
The display is a great additive I'm expect for the new night time camera fix since my s24u was garbage past dawn.
I wish Samsung would add better magsafe capabilities and move the camera lense to allow for more usage with magsafe cases
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra 1 week in
on March 11, 2026
Posted by: Monksdad
[This review was collected as part of a promotion.] I am loving my new S26 Ultra and Buds 4 Pro!
The Galaxy AI is so intuitive that it speeds up tasks to mere seconds for what used to take several minutes.
Creative Studio is amazing. Photo editing is so easy to use and AI generated images make beautiful photos even better.
Speaking of beautiful photos, the cameras are out of this world exceptional.
The Galaxy Ecosystem with my new S26 Ultra, Buds 4 Pro and my Galaxy Book just make my life better and easier.
Value
5
Written by a customer while visiting Samsung US