Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,250 Reviews)
Rating breakdown 12,250 reviews
5 Stars
10,748
4 Stars
1,214
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
I love the Galaxy S26 Ultra
on April 10, 2026
Posted by: Cjay
The Samsung Galaxy S26 Ultra represents Samsung’s continued push to redefine what a premium smartphone can deliver. With a refined design, powerful AI integration, and top-tier performance, the S26 Ultra positions itself as one of the most advanced flagship devices on the market today.
Written by a customer while visiting Samsung US
Customer Rating
4
S26ultra review
on April 25, 2026
Posted by: BlueNOTPurpleSUCKS
[This review was collected as part of a promotion.] The galaxy AI is really amazing! The only issue i have is I wish you had the twist of the wrist flashlight
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 28, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] overall my switch from IOS to android was pretty good I've been enjoying the S pen as well as the Privacy display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and easy to use.
on June 12, 2026
Posted by: Dnuggz
[This review was collected as part of a promotion.] Galaxy a I has made taking pictures and asking questions simple. This phone is great for work, pleasure and hobbies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
You got rid of the best texting app it's junk
on May 18, 2026
Posted by: Pepsimf
from Rhode Island
You couldn't give me this phone for free junk!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 18, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when software you have used and loved in the past has been changed or removed from your current device. We have provided a link to the complete manual for your device to help you with the updated features and settings of your device, and help you align them to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
S26
on April 11, 2026
Posted by: Jose
from San diego,Sd
store this product is the best best performance best CPU the display looks so real
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About the camera
on May 13, 2026
Posted by: Knoxgina
from TENNESSEE
About the camera function is less than S24😰, I'd like to have S24 back
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Knoxgina, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations in specific features. We have provided a link to an article to help you with the camera settings and features for the best possible photos and videos. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Should be repair
on May 14, 2026
Posted by: Will
Walmart Spark driver should not be use this phone because the camera doesn't work after12% battery level and I can't be scammed bar code. That is my bad experience. And very delayed Saprk app.
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Will, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important your device is for your professional and personal uses every day, and we would love to help you have the best possible experience. We have provided a link to an article to help you with the apps that are not functioning as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US