Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,175 Reviews)
Open Ratings Snapshot
Rating breakdown 18,175 reviews
5 Stars
15,869
4 Stars
1,829
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4 out of 5
4
great phone. slight issue
on October 13, 2026
Posted by: jmhotwheels
[This review was collected as part of a promotion.] over all phone is awesome and the camera is perfect. runs fast. the screen is amazing in color and picture. spund quality is great for a phone speaker. i do only have 2 comaplints and.i dont know if its related to the phone or its an app isse, the keyboard will still be up even though I pressed my back bar multiple times until it goes to a home screen (fb home screen, texts with all contacts, email). Google maps will have a destination loaded, I look for (example) a gas station on route, ill press start and have to press back space because it thinks my keyboard or something is up. I gave it a 4 star because im salty that it dropped in price later when it came out but thats because my current phone was on its last leg, and the galaxy a16 was the worst galaxy I ever bought. ever. after so many apps, it freezes and ran soooooooo so so so slow. slower than a sloth in slow motion then x2 the slow down speed then multiply that again times 10. thats how bad that phone was, anyways, the s26 ultra has been well worth what I spent for the sake of a head ache with that last stupid galaxy a16. trash phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good and solid phone
on October 13, 2026
Posted by: Lyron101
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra as my primary device, and it completely changes how I handle work and daily tasks with its massive 6.9 inch display, super-smooth performance, and the handy built-in S Pen for quick notes. The hardware features a lighter, thinner aluminum frame and a game-changing built-in Privacy Display that keeps sensitive info hidden from people next to you. The 200MP camera system handles everything from sharp low-light shots to extreme zoom levels effortlessly, while the 60W fast charging powers the reliable all-day battery up to 75% in about 30 minutes. Though the camera bump causes a slight wobble when it sits flat on a table, and the color options are a bit plain, the overall speed, One UI 9 , customization, and raw productivity make upgrading from an older model totally worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 13, 2026
Posted by: Pikachu
[This review was collected as part of a promotion.] I chose the s26 ultra for its amazing speed for gaming and battery efficiency, coming from a phone made 4 years ago I felt a huge boost in performance and AI capability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Flagship Smartphone
on October 13, 2026
Posted by: SammyBuoy
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has been a great phone so far. It feels premium, runs smoothly, and handles everyday tasks, multitasking, and gaming with ease. The large display is bright, sharp, and enjoyable for watching videos or browsing. The cameras take detailed photos in a variety of settings, and the zoom is especially useful when capturing subjects from a distance. Battery life comfortably gets me through most of the day, while the S Pen is a handy bonus for notes and quick edits. It is a large phone and comes at a premium price, but the polished experience and versatile features make it feel worth it. Overall, the S26 Ultra is a powerful, dependable phone that is easy to recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a great feature the privacy screen
on October 13, 2026
Posted by: sithis5150
[This review was collected as part of a promotion.] Love this phone it does what one would expect from a Samsung Galaxy S26 ultra. I got it the month the phone came out. The battery is holding up pretty well. The pictures I take is very good the phone seems very responsive. I do watch a lot of videos on this phone as well as play video games. So as far as that goes everything is fantastic. Web browsing is a breeze using the AI Gemini is good infact I still don't know exactly what all to do with Gemini so I watch videos about it. So nothing to really complain about.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on October 13, 2026
Posted by: NellyN
[This review was collected as part of a promotion.] I chose this device because I had the S 23 Ultra and had to get another device and I love the way the phone is . The Quality and how i can change the themes i love the quality of the camera and overall i just love this device since I have gotten it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, easy to access aps and stuff
on October 13, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose this product as Samsung has always been my preference when it comes to purchase items per se. I have samsung fridge and freezer, TV set, washer and dryer, watches., etc...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great user friendly experience
on October 13, 2026
Posted by: Mike74
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra becase of the easy to use interface. There are so many new features in the software included when you get one.
I have been a loyal samsung user for about 9 years. Last year i thought i would try a Google pixel 10 pro to see how it compares to the s series phones from Samsung. That was a huge mistake. I switched back very quickly.
The s26 ultra can handle hours of long gaming, watching videos and many more fun uses. It does not get over-heated like other flagship phones.
It is easy to transfer all your data between old and the new device.
Hope this helps you make the smart choice and choose the s26 ultra like i did. You won't be disappointed.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 13, 2026
Hey Mike74, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying your upgrade to this device, and that you are loving how easy it is to use for your gaming, streaming, and other hobbies. We have provided a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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