Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,248 Reviews)
Rating breakdown 12,248 reviews
5 Stars
10,747
4 Stars
1,213
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
1
Too Fragile
on May 25, 2026
Posted by: ImtiredofSamsung
[This review was collected as part of a promotion.] Extremely fragile and too expensive. Buy a chinese phone instead
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in the reliability of your device. If you have experienced frustrations with the durability of your device, we have provided a link to the Samsung Support Team and your warranty information to work towards a resolution. We have also provided a link to the complete manual to help you discover the full capabilities of your device, and align the settings to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Same as always
on May 13, 2026
Posted by: Gamer god
Its rhe same phone, just had new preloaded apps. Same as the 25 and the 24
Features
1
Performance
1
Design
1
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Gamer god, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can take time to fully explore the enhanced capabilities of your new device, and align the settings to your preferences. We have provided links to articles to help you with the features of your device including Galaxy AI and the usage of the S Pen. We have also shared a link to the complete manual to help you with new features like the Privacy Display and horizontal lock. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am a 67yr old and not tech savvy
on April 21, 2026
Posted by: blondie67
[This review was collected as part of a promotion.] the Galaxy AI is what works for me, the call assist helps me to avoid all the non-important and spam calls received, i use this phone for everything paying bills , streaming to watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sickness Phone
on April 26, 2026
Posted by: IcePen
[This review was collected as part of a promotion.] Slick smooth phone with a built-in privacy screen on demand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 12, 2026
Posted by: KPGGMIAMI
[This review was collected as part of a promotion.] I was ansious to get my phone and I loved it. Will never change my Samsung to another brand ❣️❣️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing
on March 13, 2026
Posted by: Bossy1
[This review was collected as part of a promotion.] I really do love this phone it is amazing the photos or excellent quality I love how easy it is to customize the only one downfall is that you cannot download Samsung messages on this phone and I customize my messages a lot with Google messages you cannot do that very limited on what you can do the Galaxy AI part of this phone is amazing so many great features definitely would advise people to get it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra phone to get the work done
on March 23, 2026
Posted by: Ultraman
[This review was collected as part of a promotion.] Love the screen, the keyboard is the right size for typing. The cameras are excellent with the different zoom options. The versatility of the camera makes it a powerful capture device. The phone is fast and smooth in running all the apps. Galaxy AI companion is very helpful for me in fixing photos in post.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a unique way that no other phone
on March 24, 2026
Posted by: Menace13
[This review was collected as part of a promotion.] So I use my phone for pictures which has an incredible camera zoom to it also to do work with galaxy AI is extremely helpful I love this phone the privacy screen that you can turn. On and off I use it for all around tasks it can do anything you ask it to
Value
5
Written by a customer while visiting Samsung US