Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,248 Reviews)
Rating breakdown 12,248 reviews
5 Stars
10,747
4 Stars
1,213
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3
Missing my Older product
on May 31, 2026
Posted by: Samaung
[This review was collected as part of a promotion.] I regret not retaining the Samsung S24 Ultra, it speaks for itself without needing a review.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause frustration as you adjust to the changes fom your previous device. Without knowing the details of your frustrations, we have provided links to the complete manual and the Samsung Support Team to assist you in aligning the settings to your preferences, and offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Top notch; weight issue
on May 31, 2026
Posted by: FijianWonton
[This review was collected as part of a promotion.] The s26 ultra is indeed a step up from its predecessor because Galaxy AI makes it so much more user friendly especially if you're like me and depend on the Samsung ecosystem with other devices and the cloud.
My only issue is it is noticeably heavier, I guess that's because it has a bigger battery with longer life. After putting it to good use for 2 months now my hand and wrist are definitely feeling the strain from continuous usage. I haven't had this issue before with the s25 ultra although it is the same in dimensions but weighs less.
My only issue is it is noticeably heavier, I guess that's because it has a bigger battery with longer life. After putting it to good use for 2 months now my hand and wrist are definitely feeling the strain from continuous usage. I haven't had this issue before with the s25 ultra although it is the same in dimensions but weighs less.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great design and the processor t
on June 3, 2026
Posted by: YoungSavage
[This review was collected as part of a promotion.] The galaxy ai is great to use and very helpful and adapts to your personal use it helps stays organized and on top of your important work tasks. The galaxy s26 ultra helps with every day activities and use with communication and running a business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 galaxy is the best
on June 5, 2026
Posted by: NtsmnShz
[This review was collected as part of a promotion.] Samsung was always my top choice for phones, the S26 Ultra has the best camera I ever used!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra Was Worth The Wait.
on June 6, 2026
Posted by: 1peyoteperhour
[This review was collected as part of a promotion.] I've had the Samsung Galaxy S26 Ultra for about three months now and honestly, it's the best phone I've owned. Coming from the S24 Ultra, this upgrade feels massive. The 6.9-inch Dynamic AMOLED 2X screen is super bright even in direct sunlight. The camera setup blows me away. That 200MP main sensor captures incredible detail, and the 10x optical zoom is perfect for wildlife shots on my weekend hikes, photos I need to capture precise details at work. The 8K video and the stabilization is rock solid.
GALAXY AI takes it to another level. I use Generative Edit all the time to remove unwanted objects from photos or expand backgrounds without needing my laptop. Circle to Search is genius; I just circle something on screen and get instant Google results. Live Translate saved me during a recent trip, handling real-time conversations in Spanish flawlessly. For work, I rely on the S Pen constantly. I sketch wireframes, take notes in meetings, and even sign digital contracts right on the phone.
Entertainment-wise, watching movies in HDR on that display is immersive, and Multi View lets me watch YouTube while checking emails.
Battery life is excellent; the 5500mAh easily gets me through 1.5 to 2 days of heavy use. Overall, if you want a do-it-all powerhouse for productivity, creativity, and fun, the S26 Ultra is worth it. Highly recommend! 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then the 25
on June 7, 2026
Posted by: lildaddy82
[This review was collected as part of a promotion.] I really like the 26 ultra. It pretty big and I like that because I have fat fingers, the AI is crazy with all the things it can do. Galaxies just keep getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works perfevt lovebmy phone
on June 7, 2026
Posted by: Peuanita
[This review was collected as part of a promotion.] I love my phone it works perfect I would recomemd it fir everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 7, 2026
Posted by: EverythingMobile
[This review was collected as part of a promotion.] When I hold the Galaxy S26 Ultra I have premium feeling. The phone is just great! Very responsive, it seems everything is just flying. Started using Bixby and Galaxy AI features to control the phone with my voice and it is great. Overall great experience. I wonder now what it would be to have the Galaxy Fold.
Value
5
Written by a customer while visiting Samsung US