Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(16,398 Reviews)
Rating breakdown 16,398 reviews
5 Stars
14,326
4 Stars
1,638
3 Stars
261
2 Stars
74
1 Star
99
65%of customers recommend this product.
(
100 out of
154)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great features!
on March 7, 2026
Posted by: RRJ80BAYBEE
[This review was collected as part of a promotion.] I’m very happy with my Galaxy S26 Ultra so far. The design is sleek, the screen is vibrant, and everything runs quickly and smoothly. Galaxy AI is a great addition because it helps simplify everyday tasks and adds a smart touch to the overall experience. This phone definitely feels like the next level of Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is super Agentic AI
on March 7, 2026
Posted by: AdeYMK
[This review was collected as part of a promotion.] This Samsung S26 Ultra has truly exemplified innovation.
The advanced artificial intelligence integrated within makes daily tasks remarkably effortless. I find that managing my daily routine has become wonderfully streamlined. It's a testament to how technology can simplify our routines. The world is in our finger tips, there is no need to have numerous AI apps to get what you want. All what I need, name it photo edit, manage my calendar, update people in the chat with the nudge and not to type a long message. You name it.
Galaxy AI can let you experience the future of convenience today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra in Cobalt Violet
on March 7, 2026
Posted by: Kjrivers77
[This review was collected as part of a promotion.] Loving my new S26 Ultra. Love the curved edges and it runs so smooth and with the new Galaxy AI I can do so many new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Device For Professional working experiance
on March 7, 2026
Posted by: Singh22
[This review was collected as part of a promotion.] Very useful updated Features. "Galaxy AI" is next level performance in apps, specially Camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 7, 2026
Posted by: Elmudo911
[This review was collected as part of a promotion.] Great product jajnajjsjsjsjhshshshshshshshshshshhshhhhshshshs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New screen is great!
on March 7, 2026
Posted by: ChaneGo
[This review was collected as part of a promotion.] The screen is very nice, bright and clear. I could notice a difference immediately in the screen quality. I am upgrading from a s twenty four ultra so that could be the difference but I don't know. Barry, happy with it and the perplexity a.i. is very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new color is beautiful and the camera is excel
on March 7, 2026
Posted by: Eyooou
[This review was collected as part of a promotion.] Excellent, but the screen is dull, the size has changed little, but overall it is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The product did not hold a charge/defective
on March 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Worst experience with Samsung! I always have had a positive experience, except on this purchase. The phone lasted me less than 24hrs. I charged it overnight and it only charged to 70 percent, in less than 2 hrs the battery was down to 20 percent. The whole time the phone is overheating, hot to the touch. I called to get the issue resolved, worst options given to solve issue/ nothing was resolved. Returned item. The phone is so expensive, not worth the headache.
Value
1
Response from Samsung USBy R&R Team, March 9, 2026
Hello there, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. The battery is designed to learn your consumption habits after a short period of time and maximize automatically and may seem to not last initally as this process unfolds. We have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to a troubleshooting guide we have available to keep the optimal temperature of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US