Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,248 Reviews)
Rating breakdown 12,248 reviews
5 Stars
10,747
4 Stars
1,213
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Upgrade from S24 ultra
on April 25, 2026
Posted by: Peace4animals
[This review was collected as part of a promotion.] Glad I upgraded from S24 ultra to the S26 ultra. The S26 has a more powerful and useful Galaxy AI which I use to search for information on plants and gardening. I take a picture of a plant, tree or flower to find out the name etc. I use AI to assist with writing professional responses to emails. I find the privacy screen option useful in public especially at work. Overall I am happy with the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feel, well worth the upgrade.
on April 26, 2026
Posted by: Golfislife24
[This review was collected as part of a promotion.] My new phone has been amazing so far. Still figuring out the new features and all the capabilities this thing has. It's awesome to mess around with it for over a week and still find new things out about it! The feel of the system, the screen, the cameras...overall performance is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera
on April 27, 2026
Posted by: Grmzy
I just got one about 3 weeks ago and this phone is absolutely the best phone I have ever had. The camera is of the finest quality and the powerful processor dont get me started. Very proud of Samsung
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey Grmzy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such a great experience with your new device, and that the camera has been such a highlight for you. We have provided links to resources to help you discover the full capabilities of your device including Galaxy AI, and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The device works great but it's fragile
on April 27, 2026
Posted by: Majorpaper
[This review was collected as part of a promotion.] The device is great the new device is much more fragile than the last two the trade-in experience was horrible will be exploring other Android devices instead of buying s27
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hey Majorpaper, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. The redesign to armor aluminum aids in the more lightweight design of this device without sacrificing the durability. We do recommend protective cases on all devices as accidental bumps and drops will occur during usage of your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Tala99
[This review was collected as part of a promotion.] The privacy screen option is really cool, although I prefer using it only for notifications and passwords
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect upgrade
on April 27, 2026
Posted by: ShivanieJ
[This review was collected as part of a promotion.] I am so happy that I upgraded my Samsung phone from S23 plus to an S26 ultra. Tune battery life is so much better. I am able to her without a charge pretty much all day. I can go to social media several times a day. I am about to view my movies and series from Netflix without a hitch. I love using Galaxy AI, it definitely makes life a lot easier. I am able to respond to emails in a breeze and schedule meetings with such an ease. I am simply loving my new device. What an upgrade Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 27, 2026
Posted by: Akeni13
[This review was collected as part of a promotion.] So far, this phone has been awesome! The Galaxy AI tools are very useful. The camera is great. Pivoted are clear. Editing tools are advanced to compared to other phones. The processing speed is fast! I haven't hit any snags yet, and don't anticipate that I will. The transition of apps, etc. from my S25 was seamless. I would definitely recommend the Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from S22 Ultra
on April 27, 2026
Posted by: DaBigHomie
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is definitely the best device on the market. I've always wanted black emojis to represent me when sending them to others, and the Galaxy AI sticker generator is the best feature I've seen on a phone. Picture quality is good, but some of my pictures come out darker than I'd like. However, the pictures that come out with the right amount of light are phenomenal. The S pen is more responsive then my older model's S pen. The mic mode where I can cancel out my background noise and people can only hear my voice is something all phones need. Glad Samsung thought of that. Overall, 4.5 stars. Incredible device, Samsung!
Value
5
Written by a customer while visiting Samsung US