Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(13,282 Reviews)
Rating breakdown 13,282 reviews
5 Stars
11,606
4 Stars
1,337
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Awesome phone, great product, worth the upgrade
on April 18, 2026
Posted by: VeloCircuit
[This review was collected as part of a promotion.] ## Galaxy S26 Ultra: A Powerhouse of AI and Design
I've been putting the new Samsung Galaxy S26 Ultra through its paces, and it's a beast of a phone. From its stunning display to its pro-grade camera, it’s packed with features. But the real star of the show is Galaxy AI.
### Galaxy AI: More Than Just a Gimmick
Samsung has integrated AI across the entire user experience. It's not just a collection of cool tricks; it's genuinely useful tools that make your life easier. Live Translate is a game-changer for international travel or communicating with non-native speakers. Circle to Search with Google streamlines information discovery. Simply circle any object or text on your screen, and Google instantly searches for it. Photo Assist is like having a professional editor in your pocket. Chat Assist helps you craft the perfect text.
### Other Notable Features
The pro-grade camera system captures stunning detail and performs remarkably well in low light. The 6.8-inch QHD+ display with a 120Hz refresh rate is gorgeous. The Snapdragon 8 Gen 3 processor ensures lightning-fast performance, even with multiple apps running. The 5000mAh battery provides all-day power, so you don't have to worry about running out of juice.
**Conclusion:**
The Samsung Galaxy S26 Ultra is a powerful and versatile phone that’s packed with features. Galaxy AI is a true standout, offering innovative and useful tools that enhance your experience.
I've been putting the new Samsung Galaxy S26 Ultra through its paces, and it's a beast of a phone. From its stunning display to its pro-grade camera, it’s packed with features. But the real star of the show is Galaxy AI.
### Galaxy AI: More Than Just a Gimmick
Samsung has integrated AI across the entire user experience. It's not just a collection of cool tricks; it's genuinely useful tools that make your life easier. Live Translate is a game-changer for international travel or communicating with non-native speakers. Circle to Search with Google streamlines information discovery. Simply circle any object or text on your screen, and Google instantly searches for it. Photo Assist is like having a professional editor in your pocket. Chat Assist helps you craft the perfect text.
### Other Notable Features
The pro-grade camera system captures stunning detail and performs remarkably well in low light. The 6.8-inch QHD+ display with a 120Hz refresh rate is gorgeous. The Snapdragon 8 Gen 3 processor ensures lightning-fast performance, even with multiple apps running. The 5000mAh battery provides all-day power, so you don't have to worry about running out of juice.
**Conclusion:**
The Samsung Galaxy S26 Ultra is a powerful and versatile phone that’s packed with features. Galaxy AI is a true standout, offering innovative and useful tools that enhance your experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I finally upgraded
on April 22, 2026
Posted by: Shedyee
from Prosper, TX
I love this phone. The look is sleek but the features like the new privacy display is unbelievable. The camera is rock steady now, taking some pretty perfect photos especially in low light. Battery lasts all day and then some even though I work on my phone. I have dropped it once and had no effect on how it works. This phone is a power house. I miss the old Notes but this is a good replacement. It has surprised me way more than I expected it to.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast, smooth
on April 22, 2026
Posted by: Kioh1212
[This review was collected as part of a promotion.] Fast, smooth, overall I love the phone. It helps me take great pics and videos and has smooth gameplay during my games. The one thing I dont like is that the galaxy ai features, mostly bc I dont use them at all and it takes up a decent amount of memory on the phone....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A.I. on media is amazing
on April 24, 2026
Posted by: HeartPosture
[This review was collected as part of a promotion.] Galaxy A.I. has changed the way I operate on all types of media. From novice to noticed on my platforms, It's hands down then best feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone?
on April 30, 2026
Posted by: Scottsung
[This review was collected as part of a promotion.] I really have been loving coming back to Samsung. Automating tasks with Galaxy AI makes handling things easier. The personalization is great. I'm enjoying the new options in seeing up the home screen, wallpapers and the clocks for the lock screen. I do have a hard time finding all of the sound options for notifications. User error probably
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Scottsung, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your device, and all of the ways you can use Galaxy AI. We have provided a link to the complete manual for your device to help you customize your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement
on April 30, 2026
Posted by: PsychoJ
[This review was collected as part of a promotion.] Many improvements over the S25 and S24 series have made this phone a ridiculous step forward. Battery life is great even in full resolution, the screen is amazing and the sound quality is superb. The Galaxy AI features have been super helpful and more importantly they have been quick!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello PsychoJ, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying the enhanced features and capabilities of your device, and that this device feels like a great leap forward in innovation. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Continues to Impress
on May 5, 2026
Posted by: Chaeden
[This review was collected as part of a promotion.] I like the new phone. It doesn't disappoint in reality even though there were some rumored improvements that would have made it a better deal and product.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey there Chaeden, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are happy with the capabilities and features of your device, and that it hasn't disappointed you in any way thus far. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Superb! Techy Savvy!
on May 7, 2026
Posted by: MrsGen18
[This review was collected as part of a promotion.] This new S26 Ultra is so cool 😎. You can be creative and have a chance to explore your phone. There's so much things you can do with this phone. And the "Galaxy AI" feature? Ugh, it's so good. It can be useful and fun to use at the same time! I don't regret choosing this phone for myself, it didn't disappoint me. Worth every penny 👌🩷
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey MrsGen18, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, finding it to be such a great investment, and that you are loving the ability to express your creativity. We have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US