Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,175 Reviews)
Open Ratings Snapshot
Rating breakdown 18,175 reviews
5 Stars
15,869
4 Stars
1,829
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Upgraded to Samsung Galaxy S26 Ultra
on October 14, 2026
Posted by: HVACGUY
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because it's the best phone I've ever had. The camera is so sharp I can see every detail on the job site, and the battery lasts all day long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nothing Special
on October 14, 2026
Posted by: Jgln83
[This review was collected as part of a promotion.] Phone works like it should but I've had it less than a year and the speaker is already messed up. The S pen is no longer Bluetooth so that sucks. The camera is the best thing about this phone, other than that it's no different then any other phone.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Jgln83, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can be disappointing when your new device is not aligning to your expectations. We have provided links to resources to help you discover the amazing features of your device including Galaxy AI and the new Privacy Display, as well as the redesigned S Pen capabilities. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The weight is great
on October 14, 2026
Posted by: Perfect4Me
[This review was collected as part of a promotion.] I chose the Ultra for its pen, size, and weight. Since I've had the phone it's been great. Finding accessoriea is easy. The clarity of the screen and size are perfect for my use. I use it for work to read documents and access CCTV devices. I also access websites and take a lot of notes qith the pen. The weight is perfect.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I made the right choice!
on October 14, 2026
Posted by: Dadude
[This review was collected as part of a promotion.] When choosing between all the phones there are in the market its always hard to pinpoint which ones stand above the rest for my specific needs. I chose this phone for a couple different reasons. I love the stylus that comes with the phone making it a note pad that I've used for my grocery lists and other things that makes needing to carry around a pen and paper obsolete. The camera quality is amazing and I don't ever need to worry about how far I can zoom into something without risking the quality of the picture. I am really grateful I chose this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on October 14, 2026
Posted by: Peacockmelissa
[This review was collected as part of a promotion.] I love this device. It is easy to navigate once you learn you're way around the phone. The wallet is easy. The Samsung pass makes things easy. It's all around a great phone. The only thing I would like is the speaker to be a little bit louder. However, if you don't, we're hearing aids, it great! The stylus is precise, the different apps and the ability to navigate the phone are some of my favorite things about it. Also the way it connects to my galaxy9 44mm watch. Definitely a 10 out of 10!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose Samsung as #1 S26 Ultra
on October 14, 2026
Posted by: LucyKay
[This review was collected as part of a promotion.] My husband's older Samsung phone died and there.was no reviving it, he had it about 4-5 years. It really was a great product, so I chose the newest Samsung as his replacement and the photos we took on vacation with the 26 Ultra are clear, bright, with perfect color. He is happy and so am I.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MY New best friend 🧡
on October 14, 2026
Posted by: Love26
[This review was collected as part of a promotion.] I chose the s26 ultra because I wanted a new phone with a better camera and the reviews for the ultra where amazing so I decided to try it out and OMG 😲 the whole phone has everything, it answers and screens my calls the picture are clear and crisp. My new best friend s26 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Th Samsung Galaxy S26 Ultra maxes my productivity!
on October 14, 2026
Posted by: Asprint22
[This review was collected as part of a promotion.] This year I made the long overdue upgrade from my S22 to the brand new S26 ultra with S-pen included. I chose this model specifically for the writing, annotation, selecting and many other awesome features having a stylus promised to provide. 4 months later? And has it held true to it's promised productivity powers? The answer is yes! I am able to do all my tasks on my phone instead of switching between 3 or 4 devices throughout the day. It has been such a convenient and helpful experience. I am pleased. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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