Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,246 Reviews)
Open Ratings Snapshot
Rating breakdown 12,246 reviews
5 Stars
10,746
4 Stars
1,212
3 Stars
181
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4 out of 5
4
Great looking phone
on April 4, 2026
Posted by: Rome20
[This review was collected as part of a promotion.] Went from a note 10 plus to s26U. Out of the box seems luxurious and feels great in the hand. Display is good and privacy screen is a plus. Only complaint is I wish it was a bit smaller.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Beginning of Innovation
on April 5, 2026
Posted by: EquinoxJC
[This review was collected as part of a promotion.] The new Samsung S26 Ultra is a great step in the right direction. The increased ram, optimized Galaxy AI, and new privacy screen show that Samasung is listening to users and their concerns. Users want the innovative, forward thinking, and consumer focused Samsung of old. In my day-to-day I use my device for watching videos and reading. With the animations and new UI it brings me back to the nostalgic feeling when I got my first Samsung phone. All while having the powerful utility of modelers phones and advanced AI. This is a return to form for Samsung and I'm hopeful a return of innovation for the company.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PHONE!
on April 7, 2026
Posted by: Samsungfan9000
[This review was collected as part of a promotion.] This phone is great 10/10 if you have a chance pick one up love all of Samsung products the AI on it is pretty good too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lighter & Brighter
on April 8, 2026
Posted by: Mdog92
[This review was collected as part of a promotion.] Much lighter and brighter than the Galaxy S24 Ultra! And the GalaxyAI feature is a huge plus when trying to organize daily life tasks, such as appointments, shopping lists, birthdays, and other important events
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 8, 2026
Posted by: Glammywife20
[This review was collected as part of a promotion.] The Galaxy AI, does help when you need it. It holds a charge better than my old phone ever did. When taking a picture, I can zoom in really close. The video is really cool. The phone is light weight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm in love!
on April 8, 2026
Posted by: Happy2beme
I absolutely love mine. Was easy to transfer data from my S21 to the new 26 Ultra. Fast processing. Photos are awesome. The battery is great. I can set charging to 80-85% so it doesn't kill the battery. Clear display.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on April 28, 2026
Posted by: Bwill7806
[This review was collected as part of a promotion.] S26 ultra has been great. I use the phone for everything. Galaxy AI has been a great tool for organizing and planning.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Surprising Upgrade
on May 13, 2026
Posted by: AngrySea
[This review was collected as part of a promotion.] I went from the Google pixel and not i don't think j could go back.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2026
Hey there AngrySea, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you have been so initally pleased with your transition to a new operating system and manufacturer. We have provided a link to the complete manual to help you with the exploration of your new device at your convenience. We have also provided a link to the Samsung Support Team to assist you if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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