Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(13,211 Reviews)
Rating breakdown 13,211 reviews
5 Stars
11,543
4 Stars
1,330
3 Stars
202
2 Stars
52
1 Star
84
66%of customers recommend this product.
(
88 out of
134)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
S26 Ultra (1TB) Review: A Handheld Powerhouse
on June 30, 2026
Posted by: Slicksti
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra (1TB) is an absolute beast of a phone, so much so that it really should be considered a handheld PC. I use this device daily for both work and pleasure, and it has yet to let me down. Although it can be a little pricey, if you have the means to purchase it, I can confidently say you will not be disappointed.
The first thing you will notice is the stunning graphics and display. It is easily the best screen I’ve ever had on a phone, even making a noticeable step up compared to my previous S25 Ultra. Everything runs with incredible speed, whether I'm browsing the internet or putting heavy demands on apps.
Samsung has really elevated the daily user experience with this iteration. The integration of the new Galaxy AI features and the upgraded privacy screen settings are a massive leap forward. Additionally, the S Pen works flawlessly, it’s an incredibly convenient feature to have tucked away for those moments when you don't have actual pen and paper handy. (The S Pen feature has been a favorite of mine since my Note 3).
To top it all off, the battery life is top-notch. But the real game-changer is the charging capability; being able to rapid-charge this phone from 20% to 80% in just 30 minutes is phenomenal for a device this powerful and ensures it's with you every step of the way.
In conclusion, the S26 Ultra is a premium powerhouse that delivers on every front. I highly recommend it to anyone looking for the ultimate phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best one for the money.
on June 30, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] I have been Samsung with for awhile and the galaxy phones have been the best for my opinion. The features are top notch, while the camera is one the greatest out there .
So Samsung should be one the top phones out there .
So Samsung should be one the top phones out there .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Phone for Work and Everyday Life
on June 30, 2026
Posted by: JPTechLife
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is the kind of phone that fits perfectly into a busy daily routine. I value a phone that can handle work, notes, documents, photos, communication, and organization throughout the day. The large display, smooth performance, premium design, S Pen, camera system, and long battery life make it feel like a serious productivity tool, not just a regular phone. Galaxy AI also makes the device more useful for writing, planning, organizing information, and everyday tasks. Overall, it feels powerful, practical, and built for real daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing companion!
on June 30, 2026
Posted by: Lalo76
[This review was collected as part of a promotion.] I love the finish. It's flawlessly smooth, light and firm. You can hold it for hours and don't feel annoyed by the weight.
The first-ever privacy screen is a cutting edge feature to me. Privacy wherever you are. Brilliant!!!
The ergonomic performance of the phone is really good. Lighter but still amazing battery charge.
One AI feature i really admire is the built-in call Assist. Less annoying spam calls. It's a real assistant on-the-go.
The first-ever privacy screen is a cutting edge feature to me. Privacy wherever you are. Brilliant!!!
The ergonomic performance of the phone is really good. Lighter but still amazing battery charge.
One AI feature i really admire is the built-in call Assist. Less annoying spam calls. It's a real assistant on-the-go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and great quality
on June 30, 2026
Posted by: Mombomber
[This review was collected as part of a promotion.] I have not tried the galaxy ai feature yet, but i finally traded in my old phone that i have had for 6 years. It was super easy to transfer all my info over and just carry on. I live the color, the look, the speed
The camera is amazing!
The camera is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The pen doesn't work same last model
on June 30, 2026
Posted by: Ed70S70
[This review was collected as part of a promotion.] GALAXY AI is amazing, easy and professional, new style
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Ed70S70, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the features of Galaxy AI and additional capabilities of your new device. We have provided a link to an article to help you with the redesigned S Pen features you can integrate in to your usage. We have also provided a link to the full manual to help you best align the device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Has a bunch of great features
on June 30, 2026
Posted by: Reaper
[This review was collected as part of a promotion.] Almost everytime i go to camera or Snapchat camera you can feel the camera twitching. I dont know if its just my phone. I've used a little bit of the galaxy AI features but haven't gotten to deep in to it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S26 Ultra: My Experience
on June 30, 2026
Posted by: besarhoxha
[This review was collected as part of a promotion.] The phone is good overall. I upgraded from the Galaxy Note20 Ultra 5G to the Galaxy S26 Ultra. To be honest, I've run into a few issues that I never had with the Note20. For example, the phone sometimes freezes, and I have to restart it.
Another thing I don't like is that when I close an app, it doesn't actually close—it just disappears from the screen. When I open it again, it's still exactly where I left it. I think this is one of the reasons the new phone feels slower over time.
Also, the fact that there's no microSD card slot is something I really dislike. I'm always worried that if the phone ever gets damaged or stops working, I could lose everything stored on it.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Besarhoxha, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra. We know upgrading to a new device can come with a bit of a learning curve, and cause frustration as you work to discover and align the device to your usage. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing. If you believe your device is slowing down because of apps being open in the background you can manually close the apps, and we have provided a link to an article to help you adjust the refresh rate for higher speeds. We have lastly, provided links to the full manual and the Samsung Support Team to assist you with the exploration of your device, and answer any questions you may have about data backups and storage expansion. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US