Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,017 Reviews)
Open Ratings Snapshot
Rating breakdown 13,017 reviews
5 Stars
11,374
4 Stars
1,309
3 Stars
201
2 Stars
52
1 Star
81
65%of customers recommend this product. 
(
84 out of 130
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Fast and amazing
on June 29, 2026
Posted by: Mineyy
[This review was collected as part of a promotion.] The phone it's self is pretty good it's fast doesn't lag or anything even if you run big games. Amazing battery life it lasts really long
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing camera...
on June 29, 2026
Posted by: Mo3kloudzzz
[This review was collected as part of a promotion.] This phone does everything. Some of my features don't work...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: Jk1484
[This review was collected as part of a promotion.] Great phone love taking pictures with it and also great videos too. I do wish the s pen was Bluetooth still but otherwise its a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not as good as I thought
on June 29, 2026
Posted by: Donk1957
[This review was collected as part of a promotion.] I expected a lot more than the s24 ultra that I had but it is not that's 24 ultra was all that this phone is in my opinion this phone sometimes freezes and I have to turn it off or last 24 never did that
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 29, 2026
Posted by: Tajmohammaddawlatzai
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is Samsung's top flagship smartphone, bringing notable updates in design, performance, and built-in screen privacy.
​Key Features & Design
​**World's First Privacy Display: The massive 6.9-inch Dynamic LTPO AMOLED 2X flat display features built-in anti-peeping technology. It automatically restricts side viewing angles when sensitive applications are open to keep your data safe.
​Refined Ergonomics: Moving away from previous titanium builds, the phone uses an advanced, lightweight Armor Aluminum frame. The edges are also rounded to make it more comfortable to hold. It is incredibly sleek at just 7.9 mm thick.
​Flagship Performance: It is powered by the Snapdragon 8 Elite Gen 5 processor for Galaxy, giving it a roughly 20% processing speed boost and 24% faster graphics over prior models.
​Built-in S Pen Stylus: It retains the signature integrated S Pen for seamless note-taking, sketching, and navigation.
​Professional Camera Setup
​The advanced quad-camera system is built around a massive 200 MP main sensor with a wider F1.4 aperture, capturing significantly better low-light photography and video with less noise.
​Secondary Sensors: A 50 MP ultra-wide lens, a 50 MP periscope telephoto lens with 5x optical zoom, and a 10 MP telephoto lens with 3x optical zoom work together to provide up to 100x AI-enhanced Space Zoom.
​Front Camera Upgrade: The 12 MP front camera now includes a dedicated Image Signal Processor (ISP) to ensure much crisp
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very satisfied
on June 29, 2026
Posted by: Pelon51
[This review was collected as part of a promotion.] I use my Samsung for everything gaming, movies, etc. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S26 Ultra Galaxy AI cell.
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My S26 Ultra is great for AI. Otherwise it is similar to the S23 Ultra. The camera quit working 2 weeks after purchasing it. The S26 Ultra is the best phone on the market. Galaxy AI is great.Hopefully the camera is just a lemon situation.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 30, 2026
Hi there Stillmarried55, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it is when your device is not functioning as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can help offer troubleshooting and any additional options you may need to work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Most of the old good, some new great features
on June 29, 2026
Posted by: SamsungFaitthful
[This review was collected as part of a promotion.] It's very fast streams video quickly. It's great for gaming. It has a great battery life. I love the privacy screen feature because i can turn it off if I want a group to see what is on my screen. I just wish the pen still had Bluetooth. The Galaxy AI makes photo editing fast and simple.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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