Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,224 Reviews)
Rating breakdown 12,224 reviews
5 Stars
10,727
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
A Transparent Architecture built for Adults
on June 11, 2026
Posted by: Ahwellcrud
[This review was collected as part of a promotion.] After two decades within a closed ecosystem, transitioning to the Galaxy platform feels like finally receiving an adult card. The architecture here is fundamentally transparent, highly intuitive, and engineered for those who need to execute actual work without fighting hidden menus or restrictive system updates. Customizing the S-Pen and tailoring the interface to my exact workflow was straightforward, contrasting sharply with the increasingly non-intuitive friction of my previous device.
As someone who manages a small business and navigates legal workflows while managing neurodivergence, the integration of Galaxy AI has been transformative. It bridges the cognitive barrier between my thoughts and daily execution. Whether I am drafting professional correspondence or using it to summarize and organize complex ideas into crisp bulleted lists, Galaxy AI makes participation in a fast-paced environment highly efficient.
As someone who manages a small business and navigates legal workflows while managing neurodivergence, the integration of Galaxy AI has been transformative. It bridges the cognitive barrier between my thoughts and daily execution. Whether I am drafting professional correspondence or using it to summarize and organize complex ideas into crisp bulleted lists, Galaxy AI makes participation in a fast-paced environment highly efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Experience with the new samsung galaxy s26 ult
on June 11, 2026
Posted by: Stickopckid
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra as my main phone, and so far my experience has been very positive. This feels like a refined version of what Samsung has been doing with the Ultra line: fast performance, an excellent display, strong cameras, and a few genuinely useful new features rather than gimmicks.
The phone looks and feels premium in the hand. It’s big, but the slightly lighter and slimmer build makes it more comfortable to use than I expected for such a large device. The display is exactly what you’d want on a flagship: bright, sharp, and very smooth for scrolling and gaming.Content, from social media to videos, looks fantastic.
Day‑to‑day performance has been excellent. Apps open quickly, multitasking is smooth, and everything from social media to heavier tasks runs without stutter. Samsung’s Snapdragon 8 Elite Gen 5 for Galaxy delivers fast, responsive performance and handles demanding use easily.
The camera system has been a highlight. Photos are detailed and bright, and low‑light performance is noticeably better thanks to the wider aperture on the main 200 MP camera. Zoom shots are very usable, and the different lenses give a lot of flexibility whether I’m taking casual photos or more creative shots. Video is stable and sharp, and overall the camera feels reliable in most situations.
Two features stand out for me:
The phone looks and feels premium in the hand. It’s big, but the slightly lighter and slimmer build makes it more comfortable to use than I expected for such a large device. The display is exactly what you’d want on a flagship: bright, sharp, and very smooth for scrolling and gaming.Content, from social media to videos, looks fantastic.
Day‑to‑day performance has been excellent. Apps open quickly, multitasking is smooth, and everything from social media to heavier tasks runs without stutter. Samsung’s Snapdragon 8 Elite Gen 5 for Galaxy delivers fast, responsive performance and handles demanding use easily.
The camera system has been a highlight. Photos are detailed and bright, and low‑light performance is noticeably better thanks to the wider aperture on the main 200 MP camera. Zoom shots are very usable, and the different lenses give a lot of flexibility whether I’m taking casual photos or more creative shots. Video is stable and sharp, and overall the camera feels reliable in most situations.
Two features stand out for me:
Privacy Display: Being able to limit viewing angles so people around me can’t easily see my screen is surprisingly useful in public places.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance and camera features
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S26 Ultra 5G for a few weeks now, and it has completely exceeded my expectations. The display is incredibly bright and smooth, making it perfect for multitasking and watching media. What stands out the most to me is how much easier my daily tasks have become thanks to Galaxy AI, especially when translating text and organizing my notes on the go. The battery life easily lasts the whole day even with heavy usage, and the charging speed is fantastic. The camera quality is also top-tier, capturing sharp photos in low-light environments and offering impressive zoom capabilities. It feels solid, looks very premium, and the overall performance is extremely fast without any lag. I highly recommend this device to anyone looking for a reliable and powerful smartphone.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Luisehr93, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that your expectations have been exceeded by the amazing features and capabilities of your new device. We hope you'll reach out to us again in the future if you have questions about your device, or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's must great full and make future growth currea
on June 11, 2026
Posted by: Sunil Tamang
The camera is so great it's clear it's nice and the video also captures clear, so I'm great full with galaxy android mobail
The product is good
The product is good
Response from Samsung USBy R&R Team, June 12, 2026
Hello Sunil Tamang, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how pleased you are with the enhanced camera quality of your new device for amazing photos and videos. We have provided a link to the full manual to help you with additional features like Galaxy AI to further enhance you experience with your camera with editing features. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone but has some issues
on June 11, 2026
Posted by: Mandy1
[This review was collected as part of a promotion.] The sharp edges design and slim case from Samsung is quite slippy and after a few drops the cover cracked.
I got a new slim cover with better grip but the issue still persists.
S26 ultra ia a heavy phone. Despite having the same screen size, my thumb hurts after prolonged use.
Galaxy AI is decent, bixby ain't so great, I prefer google assistant
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Overall a good product
on June 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The S26 is a town. The bigger than I'm used to. But that is expected with a higher quality, more gidgets and gasmos device. I only had my phone two weeks and then it fell out. When I was hiking on a trail and got ran over by side by side crack the screen, I haven't got it replaced yet.I'm not exactly sure how the whole insurance on it works to help me with the replacement of it.But I can only use my phone with the s Pen which is very frustrating because no other stylus works on it
And the S Pen is so small with no type of tracking Beacon or device inside it to locate it. If you happen to lose it, which is where I'm at right now. So everything I do has to be done through voice to text which is not the greatest
In terms of functionality the camera is good
It doesn't stabilize like the 24 did. As well, but it does take amazing quality photos.
It has a ton of memory. However, I have found that sometimes unless I get into my phone and unlock it. If I don't have constant interaction with my phone I don't receive the notifications and things until I get into it and unlock it for hours. Then, I'll unlock it and all of a sudden, a 100. Notifications start popping up which I do not like
I miss multiple messages that way. Also, the flashlight, it's terrible. It is not bright at all. Also, i'm not sure if you can tell, but through this review, the punctuation is not correct.It just puts periods in commas wherever it wants to.
And the S Pen is so small with no type of tracking Beacon or device inside it to locate it. If you happen to lose it, which is where I'm at right now. So everything I do has to be done through voice to text which is not the greatest
In terms of functionality the camera is good
It doesn't stabilize like the 24 did. As well, but it does take amazing quality photos.
It has a ton of memory. However, I have found that sometimes unless I get into my phone and unlock it. If I don't have constant interaction with my phone I don't receive the notifications and things until I get into it and unlock it for hours. Then, I'll unlock it and all of a sudden, a 100. Notifications start popping up which I do not like
I miss multiple messages that way. Also, the flashlight, it's terrible. It is not bright at all. Also, i'm not sure if you can tell, but through this review, the punctuation is not correct.It just puts periods in commas wherever it wants to.
Value
3
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Momzilla, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding features you enjoy using with your device, and we would love to help you maximize your experience and resolve the frustrations you mention experiencing. We have provided links to articles to help you with the notifications, and camera quality you mention. We have also provided a link to an article to assist you with the capabilities of Galaxy AI and ensuring your talk to text operates as intended. We have lastly provided links to the Samsung Support Team and warranty information to assist you with the repair to your device, and S Pen being lost. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
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Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra newest phone
on June 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone no complaints camera is off the hook the ai is great and pretty accurate
Value
4
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Cropy23, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you have no complaints about your new device, and that you are finding Galaxy AI and the camera standout features during your usage. We have provided a link to the full manual to help you with additional features like the Privacy Display. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 12, 2026
Posted by: DAveor
[This review was collected as part of a promotion.] I haven't tried all the new features of my phone, including the AI part, The main reason i bought the 26 ultra is the better camera, I do a lot of wildflowr photos and it works great for that. Am sure that I will find a lot of new features as I get used to the phone.
Value
5
Written by a customer while visiting Samsung US