Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,224 Reviews)
Rating breakdown 12,224 reviews
5 Stars
10,727
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
New Phone
on June 10, 2026
Posted by: Leewin
[This review was collected as part of a promotion.] Just received this phone. So far I like what I'm seeing. It's only been a couple days, but I'm sure I will love it. I've only ever had Samsung phone and would NEVER switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Had a S21 Ultra now S26 Ultra
on June 10, 2026
Posted by: Redzresults
[This review was collected as part of a promotion.] Initially I thought the whole Galaxy AI was going to be this infinite source of. Knowledge, Handling Task and a overall superiority but now I just think I wasted money when my S21 did the same stuff was already paid off.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hello Redzresults, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know it can be upsetting when your new device is not meeting your expectations in functionality. We have provided a link to an article to help you discover the full capabilities of Galaxy AI and integrate them in to your usage to help you streamline many daily tasks. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the exploration and alignment of your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great all around companion
on June 10, 2026
Posted by: DaddyDamulag
[This review was collected as part of a promotion.] I am not a person who needs to get the newest phone. This happened to be the time that my Galaxy S9+ was giving up. The galaxy ai is something is starting to grow on me. Especially, when you are trying to be hands free driving. The phone itself has become a great companion because there are times I need to write something down and the stylus is perfect. This is easy to navigate, great for pictures (day or night). My only gripe, taking away my choice to expand the memory. Now I need to pay monthly fees for my pictures and videos. Other than that the Samsung Galaxy S26 ultra is more than I need but perfect for what I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ai s26 ultra
on June 10, 2026
Posted by: 1nc0gn1t0
[This review was collected as part of a promotion.] Love the galaxy ai, The panel has an integrated privacy filter that makes the screen hard to see from any angle except straight-on which is awesome. The Galaxy S26 Ultra is the most comfortable Ultra I've used in many years with it's rounded corners. The S26 Ultra's camera system is enormous with the four cameras, flash, and sensor array . It has a 200MP f/1.4 main camera, a 50MP f/1.9 ultrawide camera, a 50MP f/2.9 telephoto camera with 5x optical zoom, and finally a secondary 10MP f/2.4 telephoto camera with 3x optical zoom. The phone greatly reduces background noise and is impossibly loud and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best Galaxy yet.
on June 10, 2026
Posted by: Armydan
[This review was collected as part of a promotion.] Yeah absolutely love the AI and have it predicts what I need and they should becomes useful instead of a pain in the butt it looks up for things that I need that are relevant it plays with songs and what kind of mood I'm in I don't have to hook it up more than one thing it knows what I'm what my Bluetooth too when I don't the pictures are out of this world I can take pictures of the moon it's just too much to describe it's absolutely an incredible phone and I cannot wait to see how y'all top this one second to none.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera to take videos.
on June 10, 2026
Posted by: RealChampion
[This review was collected as part of a promotion.] With the Galaxy AI I can search all kind of information that I need for work. I love how this phone is excellent for streaming my favorite TV shows and soccer games anywhere I go. I defenitely believe this is the best phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on June 11, 2026
Posted by: Cricket28
[This review was collected as part of a promotion.] I received my S26 Ultra a week ago. So far I have been blown away by the intuitive AI assistance and over-all performance! I use my phone for work, streaming, and pictures and am in love with the screen definition and camera. The S pen is great for jotting down notes for work. I couldn't be happier with my upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All encompassing phone
on June 11, 2026
Posted by: MAGICGIRLY
[This review was collected as part of a promotion.] I have been a Samusung Note girlie all my life and after the discontinuanced I jumped on this Samsung Ultra 26 to stay in line with the massive screen. It felt like an upgrade. The processing, the screens resolution, the versatility, and on top of that it all felt natural. Like this what a phone in 2026 should feel like. It wasn't monotonous, everyday felt like a new learning experience and still is, we haven't even jumped into the Galaxy AI which puts Samsungs ahead of other phones. I am glad I stayed with Samsung after the Note, I really feel like the experience, if that makes sense.
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hey Magicgirly, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the size, speed, appearance, and usage of your new device. We have provided a link to an article to help you fully discover the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US