Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,222 Reviews)
Open Ratings Snapshot
Rating breakdown 12,222 reviews
5 Stars
10,725
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Product isn't almost that
on June 9, 2026
Posted by: SKINDN83
[This review was collected as part of a promotion.] It's isn't all a good product but hey it's good.
Product I s good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Ultra S26
on June 10, 2026
Posted by: CourtJ
[This review was collected as part of a promotion.] This phone replaced my Galaxy Z Fold 4, and has many of the same great features that I liked about the Z Fold 4. I love having the stylus and I really like the powerful zoom on the camera. It's very helpful in a warehouse setting where I have to identify barcodes on pallets that are three or four stories up in the racks. The pictures are very clear and sharp.
Love it!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 10, 2026
Hi there CourtJ, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are enjoying the upgraded capabilities and features of your new device, and that it feels like a good choice from your previous device. We have provided a link to the complete manual to help you maximize your experience, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not disappointed yet
on June 10, 2026
Posted by: Juststarring
[This review was collected as part of a promotion.] AFTER GOING FROM A 22 TO A 26 ULTRA I'm already impressed with the updates and upgrades over a 5 year period. Video is sharp, service is good and a TB of data is epic. Looking forward to exploring this model more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything on this phone is awesome.
on June 10, 2026
Posted by: R2d2
from Tucson, Arizona
I love the privacy display, and how incredibly fast the phone is.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review for Samsung S26 Ultra
on June 10, 2026
Posted by: BigChris
[This review was collected as part of a promotion.] I love the Galaxy AI its very cool and I love all the feature the phone have to offer I seriously love the features like the pencil the drawing app is so good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Choose a smartphone that I could have had
on June 10, 2026
Posted by: Jbpj00
[This review was collected as part of a promotion.] I will never stop regretting buying a Galaxy S and in ultra version. It is the best in every respect that can be there. I would not change brands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Phone
on June 10, 2026
Posted by: Leewin
[This review was collected as part of a promotion.] Just received this phone. So far I like what I'm seeing. It's only been a couple days, but I'm sure I will love it. I've only ever had Samsung phone and would NEVER switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Had a S21 Ultra now S26 Ultra
on June 10, 2026
Posted by: Redzresults
[This review was collected as part of a promotion.] Initially I thought the whole Galaxy AI was going to be this infinite source of. Knowledge, Handling Task and a overall superiority but now I just think I wasted money when my S21 did the same stuff was already paid off.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 11, 2026
Hello Redzresults, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know it can be upsetting when your new device is not meeting your expectations in functionality. We have provided a link to an article to help you discover the full capabilities of Galaxy AI and integrate them in to your usage to help you streamline many daily tasks. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the exploration and alignment of your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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