Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,222 Reviews)
Open Ratings Snapshot
Rating breakdown 12,222 reviews
5 Stars
10,725
4 Stars
1,210
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
4 out of 5
4
Camera takes the best picture with AI
on June 8, 2026
Posted by: TonyP1
[This review was collected as part of a promotion.] The new feature is amazing for pictures and being able to change how your picture is made with new AI
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2026
Posted by: CALIGIRL
[This review was collected as part of a promotion.] This phone is beautiful, durable, and functional all in one. First, I am incredibly clumsy, but I don't need to be concerned with this phone. I had this s 25 ultra before this, and let me tell you it was indestructible, and so far this one is the same. The feature that gives screen privacy is super neat as well, especially since a screen protector is completely unnecessary with this durable screen. Their are many kinds of new features with plenty of storage and fast processing to boot. The Galaxy AI lets you deaign custom wallpapers, and responds to your voice commands. I'm sure tgere are more features I have yet to discover. I doubt there is a better phone on the market!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life is amazing
on June 8, 2026
Posted by: Jlynnx388
[This review was collected as part of a promotion.] Honestly the s26 ultra isn't bad but isn't the best either. The Ai features are pretty cool if you can get the files to download. The battery life is amazing finally, and the camera is ok..overall I'd honestly go back to my s24+.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hey Llynnx388, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to an article to help you maximize the refresh rate of your device to help download different things in a timely manner. We have also provided a link to an article to help you with the full capabilities of Galaxy AI, as well as another to help you with different camera features and settings for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device, the best of the best in Android.
on June 8, 2026
Posted by: Eri879
[This review was collected as part of a promotion.] Samsung Galaxy S26: very fast and easy to use, offers privacy, features an excellent camera system, and is the best Android on the market.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Eri879, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the usage of your device, and that you are finding it easy, fast, and enjoyable every day. We would love to hear from you again in the future if you ever have questions about your device, or you want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone not 5 star tho
on June 9, 2026
Posted by: Littlesky
[This review was collected as part of a promotion.] Let me explain with 100% honesty, starting with the bad. I'm a farmer who usually has his phone in his back pocket, and on occasion, I sit on my phone. I noticed the screen scratches a bit easier than the S22 Ultra I upgraded from. I also noticed that the S Pen's lively functionality is also gone. I found it nice being able to take pictures with the S Pen on previous models, a feature that this one lacks. Now for the good news: I really like the privacy screen. It's nice not being stuck with one if you don't want it. I also noticed that its view is really good. Most times, I forget it's on and try to show a coworker something, and they're like, "I can't see that, you know." I also really like the Galaxy AI; funny enough, I used the spelling and grammar to write this. I'm still not the greatest at spelling and grammar.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Littlesky, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the enhanced capabilities of Galaxy AI to aid in your communication. We have provided a link to the complete manual to assist you with hand gestures and voice commands you can use with your camera shutter, and additional capabilities you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or want to explore additional protection for your display. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good features and add to next series
on June 9, 2026
Posted by: Lshope
[This review was collected as part of a promotion.] The S26 Ultra is a really great product with AI that can be made into lia real friend which is cool and kind awkward but first phone I've encountered with that feature. Really great speakers and the privacy screen a major plus but needs work. Overall I would've gave it 5 stars but needs some tweaks to really, really stand out. Overall a great buy and would definitely suggest it.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Lshope, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the capabilities of your device every day. We have provided a link to the complete manual to help you discover additional features of your device you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on June 9, 2026
Posted by: Liljohn315
[This review was collected as part of a promotion.] This is a good phone works while camera works great. I will say it does not have the best battery. In my opinion, I changed over from the samsung galaxy.S twenty five ultra to the twenty six ultra, and really there is no difference at all.Besides from the twenty six, ultra does have a little bit more.A I advance capabilities, but rather than that.Between the twenty five and the twenty sixth, basically the same phone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Liljohn315, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are enjoying the enhanced capabilities of Galaxy AI and the usage of your camera every day. We have provided links to resources to help you maximize the battery life of your device at your conveience. We have also provided a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended, or you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product. Long lasting battery time.
on June 9, 2026
Posted by: Clarksturbo
[This review was collected as part of a promotion.] Can use phone all day. And into the evening taking pictures and videos all day long. I use AI throughout the day sending emails. Picture corrections and more. Also AI helps my Google searches and automotiverepair estimates. Great phone. Do wish that the S pen had bluetooth capabilities to take remote pictures. Previously owned a S24 ultra. Loved the bluetooth S pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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