Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(18,348 Reviews)
Rating breakdown 18,348 reviews
5 Stars
16,023
4 Stars
1,844
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3
The button is gone
on April 1, 2026
Posted by: Melsugarmouse
[This review was collected as part of a promotion.] The button on the stylish pin doesn't connect to take a picture any more. This makes it much harder to take a photo. I use my phone and tripod. Now I have to use Galaxy AI for this? I Want My Button Back!
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Melsurgarmouse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when a setting and feature you have used in the past has been changed. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use for remote camera control on your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on April 1, 2026
Posted by: Muddinmama
[This review was collected as part of a promotion.] I am impressed with the new addition of features. Excited to use the new photo options to formulat fun versions of my photos. Already useful features through Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had the pleasure to own
on April 1, 2026
Posted by: Acechris
[This review was collected as part of a promotion.] This phone is the best! I mean from the look to the feel so sleek. The processor is amazing! The screen has a beautiful picture! I'm truly impressed by this phone there is none better. I will forever and always be loyal to Samsung as long as they keep it coming like this. I jadthe s25 fe which in its own right is an awesome phone but this s26 ultra is an amazing upgrade. The AI seem flawless thus far. Gemini AI is definitely among the best. Top tier. All in all the phone gets a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26ultra byssm
on April 1, 2026
Posted by: Smeejn
[This review was collected as part of a promotion.] I like the phone have plenty of hidden features. Really like the screen privacy and other software in the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone.
on April 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Bigger and flatter than previous Ultras. I personally prefered previous generation looks but this one at least I am not afraid to hold im my hands (because it could slip).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Raising The Bar
on April 1, 2026
Posted by: Gordon
[This review was collected as part of a promotion.] The S26 Ultra delivers a major leap in everyday speed thanks to its next‑gen chipset, offering smoother multitasking, faster app launches, and noticeably better thermal control. The new Quad‑Pixel 200MP camera is the star—images are sharper, low‑light shots are cleaner, and zoom performance is more stable than previous generations. Samsung’s improved AI photo processing makes editing, object removal, and scene optimization feel effortless.
The display remains unmatched: a 6.9" AMOLED panel with ultra‑high brightness and adaptive refresh makes everything—from gaming to outdoor viewing—look incredible. Battery life is another win, with the optimized 5000mAh cell easily lasting a full day of heavy use.
The titanium frame gives it a premium, durable feel, and the integrated S Pen continues to set Samsung apart for note‑takers and power users.
🔥 Best Features Highlighted
- 200MP Quad‑Pixel camera with major low‑light and zoom improvements
- Ultra‑bright AMOLED display with adaptive refresh
- Next‑gen chipset for top‑tier speed and efficiency
- All‑day battery life with smarter power management
- Titanium build + S Pen for durability and productivity
- 200MP Quad‑Pixel camera with major low‑light and zoom improvements
- Ultra‑bright AMOLED display with adaptive refresh
- Next‑gen chipset for top‑tier speed and efficiency
- All‑day battery life with smarter power management
- Titanium build + S Pen for durability and productivity
If you want a phone that excels in performance, camera quality, and premium feel, the S26 Ultra is one of the best choices available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This S26 Ultra has great features
on April 1, 2026
Posted by: tneedle
[This review was collected as part of a promotion.] I have been using the AI feature since I got the phone. It has been a really great feature for this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
You can make phone calls
on April 1, 2026
Posted by: Bmallek540
I am so sorry I purchased this phone. It struggles at the simplest tasks.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hello Bmallek540, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your new device is not meeting your expectations. Without knowing the details of your frustrations, we have provided links to the complete manual and Samsung Support Team to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US