Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,347 Reviews)
Open Ratings Snapshot
Rating breakdown 18,347 reviews
5 Stars
16,022
4 Stars
1,844
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Great upgrade
on April 2, 2026
Posted by: Yeehaw
[This review was collected as part of a promotion.] Fantastic upgrage from the s22 ultra. Definitely notice major improvement in camera, device speed and speed of Galaxy AI results. Worth the upgrade if using a 3 or 4 year old device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra with Galaxy AI... thumbs up!
on April 2, 2026
Posted by: Doug777
[This review was collected as part of a promotion.] The new S26 Ultra is a great phone, camera, and PC all in one. It's great for work or play. The phone has so many capabilities and with added apps and tools it does so much more. The Galaxy AI feature works great for research, writing, learning, and editing photos, a great feature!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone feel
on April 2, 2026
Posted by: LapSung
[This review was collected as part of a promotion.] Feels very good in hand(s), fast, responsive, galaxy ai is pretty cool coming from the competition. Much more intuitive and very excited to learn more about the phone since my switch
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice.... camera is terrific, lots of feat
on April 2, 2026
Posted by: UtahKJT
[This review was collected as part of a promotion.] This is my third Ultra in there S series. Battery life is great. Lots of new features in this one and I love the camera. Galaxy AI is fun and easy to work with. Overall, I've enjoyed my new upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding phone.
on April 2, 2026
Posted by: Galaxyofthefuture
[This review was collected as part of a promotion.] Everything is so easy to navigate. Privacy screen for the win! Very light in weight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best features by far.
on April 2, 2026
Posted by: PurpleLover
[This review was collected as part of a promotion.] I love the fact that Galaxy AI has taken o ver and made life much easier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unexpectedly awesome phone
on April 2, 2026
Posted by: Jcou63
[This review was collected as part of a promotion.] I have the S26 Ultra. I have had Samsungs since before smart phones became popular. The last one I had wasn't too shabby but THIS one? Unbelievable. With Galaxy AI it helps me out with things I never knew I needed help with!
I use this phone for EVERYTHING. Work and personal. It has blown my mind. I am so happy I got this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Messed up with this one
on April 2, 2026
Posted by: Anonymous
I don't like the new S26 ultra, I feel like they downgraded an s24 and called it s26, im so mad I paid so much for this and it's all the opposite of better
Response from Samsung USBy R&R Team, April 2, 2026
Hello Carlos Garcia, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone is to you for a range of daily tasks, and how distressing it can be when your device has been changed from what you have been accustomed to in the past. Without knowing what features are causing you frustration, we have provided a link to the complete manual for your device to aid you in exploration of your device, and alignment of the settings. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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