Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,366 Reviews)
Rating breakdown 12,366 reviews
5 Stars
10,833
4 Stars
1,234
3 Stars
183
2 Stars
45
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Great phone
on June 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the AI features on this phone. Anytime I have a question I just "ASK AI" so simple and easy and so ever informative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Galaxy!
on June 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had many Galaxy phones over the years. I have loved every single one. The Ultra is the perfect size, the camera awesome. The new Galaxy AI makes it even better. I use it for gaming, streaming, social media, reading and the separate profile for work is great. The only draw back is that it seems to heat up quickly. I also got the newest earbuds to go with it. Every one has told me the audio is improved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on June 18, 2026
Posted by: JerseyEd
[This review was collected as part of a promotion.] I love the new Samsung S26 especially the privacy screen and not having to worry who can see what I'm doing especially with sensitive information on my phone. Also the AI call screening feature where I don't have to answer unknown numbers as the AI feature does it for you and you can see in real-time who the caller is and what they want to talk about before deciding on whether to answer the call or not.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New Privacy Screen
on June 18, 2026
Posted by: MoabJim
[This review was collected as part of a promotion.] The new Privacy Screen has been criticized for slightly dimming the screen itself. To me, it adds a sort of magical quality to photos. Of course it is best viewed straight ahead, but no one can see it from the side, either. The Galaxy AI function are available, but not obtrusive. The image generator functions are about as useful as Pacman.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dissatisfied with this phone RichK
on June 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the worst phone I ve ever owned. The AI wants to take over everything I do. I'm a simple guy just want to talk on my phone and text. The floating keyboard is so tiny my fingers hit the wrong keys. This phone keeps losing my contacts! I put them in and they dissappear! Now I'm told all my texts are going to Google. I know this review won't get me a gift card but samsung needs some honesty. My wife also complained about losing some of her contacts. She's always been a loyal samsung user but looking for a different phone.
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hey there RickyRick, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it is when your device is not operating as intended or expected, and we would love to assist you further. We have provided a link to the complete manual to help you adjust the settings for your keyboard to best align to your needs, and disable any features you are not finding useful for your needs. We have also provided a link to the Samsung Support Team to assist you with any potential options for the missing data you mention. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My sidekick
on June 19, 2026
Posted by: Claire
[This review was collected as part of a promotion.] I rely on my device for so many small things. However, a few things really stand out to me. You see, a few yrs ago I went through chemo. Now, I have permanent brain fog. It's impossible for me to keep up with all the small things. Good news is, I don't have to. This phone does it for me. I love the calendar, the alarms, and the notes tools. They are all so simple to use. These tools may not mean much to anyone else, but they are my sanity savers.
I also play a lot of games. The graphics on this device is so clear and vibrant.
Now, my favorite thing is this freaking awesome camera!! The camera is the best I've ever seen on a phone. It's not even comparable to other devices I've had. It's incredible!
Lastly, I love this little pen I'm using to write this review.
I also play a lot of games. The graphics on this device is so clear and vibrant.
Now, my favorite thing is this freaking awesome camera!! The camera is the best I've ever seen on a phone. It's not even comparable to other devices I've had. It's incredible!
Lastly, I love this little pen I'm using to write this review.
Value
5
Written by a customer while visiting Samsung US