Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,366 Reviews)
Rating breakdown 12,366 reviews
5 Stars
10,833
4 Stars
1,234
3 Stars
183
2 Stars
45
1 Star
71
66%of customers recommend this product.
(
81 out of
122)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Why the S26 Ultra is (almost) the Perfect Phone...
on June 15, 2026
Posted by: ProtoSketch
[This review was collected as part of a promotion.] This phone is a brand new experience for me. I upgraded from a lesser phone with lackluster AI features. Now, I not only have Gemini, but my daily and online social life is made easier by Galaxy AI. and how packed this thing is! I'm not going to focus on the Privacy Display, which is a frontrunner for the phone, but I will be focusing on the S Pen. It's so useful to me; most forget that it even exists, but I love using it. As an artist, I prefer to have a stylus on the go, and this delivered. Sure, it's not as hi-tech as the S24 Ultra's S Pen, but it's an amazing bonus tool. It's nice to have, but not essential.
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey ProtoSketch, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding Galaxy AI so helpful every day for many different tasks. We know it can take some time when features you have used in the past have been redesigned or changed in some way. We have provided a link to an article to help you with the S Pen capabilities on your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Samsung Community
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing!
on June 15, 2026
Posted by: Comradelovebug
[This review was collected as part of a promotion.] The crispness of the screens are on point. I love the built in blackout screen for privacy. I also love having so much AI at my fingertips, Galaxy AI is *chefs kiss". I've always been a Samsung user and that will never change.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s 26 ultra phone
on June 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have punched 2 s26 ultra phones and Samsung finance is wonderful with the variety of payment plane. We have been playing on our phones for about a week now and experimenting the AI features and have yet been able to explore all there is to learn of this feature. The Ai feature is so mich we will be constantly learning as well as several other new features found as we had the Galaxy S24 ultra phones.d
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s 26 ultra phone
on June 15, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have punched 2 s26 ultra phones and Samsung finance is wonderful with the variety of payment plane. We have been playing on our phones for about a week now and experimenting the AI features and have yet been able to explore all there is to learn of this feature. The Ai feature is so mich we will be constantly learning as well as several other new features found as we had the Galaxy S24 ultra phones.d
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen is extremely good
on June 15, 2026
Posted by: Tweet6996
[This review was collected as part of a promotion.] I use it mostly as a phone but when I get some down time I play games
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Tweet6996, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device reliable for your phone calls, and that you are enjoying your gaming on your device. We have provided a link to the full manual to assist you with the exploration of your device, and alignment of the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great and powerful phone
on June 15, 2026
Posted by: Bluewave67
[This review was collected as part of a promotion.] I have had the Ultra for about a week now, switching back after 5 years of a non Android brand. I am impressed with the quality of all of the programs, and the ability to customize way beyond what the other phone allowed. The camera and Gemini AI both work very well and are superior quality. I am back with Android to stay.
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Bluewave67, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We know chaning operating systems and manufacturers can come with some worry about the usage on a daily basis, and we are so happy to hear that your transition has been smooth and easy thus far. We have provided links to resources to help you fully explore your new device, align the settings to your needs, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, love it!
on June 15, 2026
Posted by: Ittyfox6
[This review was collected as part of a promotion.] I'm loving it so far! I upgraded from a Galaxy S20+ BTS edition that I've had since Summer 2020. It's so quick loading and the picture and video quality is amazing! It's a huge upgrade and the zoom and micro is crazy amazing!! I love it and I love the dark purple!
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Ittyfox6, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so amazed by the upgrade to your new device. We have provided links to articles to help you discover new features like Galaxy AI and your S Pen. We have also shared a link to the full manual to help you with additional features like the Privacy Display. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra- Love it!
on June 15, 2026
Posted by: Driggz
[This review was collected as part of a promotion.] I absolutely love my new S26 Ultra. I was super excited for the nex Galaxy AI features. Great photos and editing. Super responsive and works well with my Samsung watch. It also feels lighter and still large enough to handle my work email.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hey Driggz, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device so much, and that you are happy about the capabilities of Galaxy AI, along with the new lightweight design. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US