Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,273 Reviews)
Open Ratings Snapshot
Rating breakdown 12,273 reviews
5 Stars
10,767
4 Stars
1,219
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Love the S26 Ulta
on June 14, 2026
Posted by: MK1977
[This review was collected as part of a promotion.] I love this phone, I use it doe everything. The screen quality is great. I love to watch shows and stream on this phone. There are so many features. The camera is super, with more zoom (clearer pictures). My last phone the zoom feature would blurr the picture. Such a great difference. One feature that I am still learning is Galaxy AI. At this point I think it's great. To be able to search for it's with a picture. Who would of thought how great this is.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi MK1977, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you love your new device, that you are enjoying taking amazing photos and videos, and that you are enjoying the enhanced display for your streaming. We have provided a link to an article to help you maximize your experience with your Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further anytime you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgraded from the s23 ultra.
on June 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Upgraded from the s23 ultra. The improved battery is a key feature. Performance of this phone is definitely improved over the 23. Inclusion of Galaxy AI has been very helpful. I stick with the ultra mainly because of the screen size, the battery and also the pen. I'm always taking notes with the integrated pen. Have had a number of Ultras and this is a great upgrade. Hopefully they continue to include the pen in future versions of the phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 15, 2026
Hey E0000011122, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying your upgrade to this new device, and that you are finding so many amazing capabilities with Galaxy AI. We have provided a link to the full manual to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product is A Great Purchase
on June 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using my Samsung device for everything lately from streaming movies and catching live sports to staying on top of work. The battery life holds up incredibly well through it all. What really stands out to me now is Galaxy AI. It makes everyday tasks much quicker and smoother, especially when I'm multitasking or organizing a busy schedule. It’s easily the most reliable and capable device I've owned.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi Chris208, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that this new device has been such a great addition to your life, and that you are finding it useful for your streaming, enjoying yoru sporting events, even your professional needs. We hope you'll reach out to us again in the future if any questions come up about your device, or you would to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra Exceeds Expectations
on June 14, 2026
Posted by: TechExplorer26
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra daily for work, entertainment, and photography, and it has been an excellent experience. The display is bright and sharp, making videos and streaming content look amazing. Performance is incredibly smooth, whether I'm multitasking between apps, gaming, or using Galaxy AI features.
The camera system is one of the standout features. Photos are detailed with great color accuracy, and the zoom capabilities are impressive. Battery life easily lasts through a full day of heavy use, and fast charging helps keep me productive.
Galaxy AI has also been surprisingly useful for everyday tasks, helping me work more efficiently and stay organized. Combined with the premium design, S Pen functionality, and reliable performance, the Galaxy S26 Ultra feels like a complete flagship device.
Overall, Samsung has delivered a powerful smartphone that excels in productivity, creativity, and entertainment. Highly recommended.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi TechExplorer26, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and finding it helpful for both personal and professional needs every day. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Even though I upgraded from the S25 Ultra..
on June 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I had the S25 Ultra for 1 year, that phone was great. I wasnt expecting much from this 1 year newer upgrade EXCEPT.. this phone actually feels smarter. The battery life is slightly better, OS is more responsive. It's zippy and it's incredibly customizable and organizable. The camera while specs don't show improvement, the photos come out crisper, more vibrant from the S25 ultra as there is far better stabilization; and if the photo doesn't turn out perfect at first try... its very easily editable. 😉 The Galaxy AI features are actually usable, intuitive, and exciting to use. I wasnt expecting much from this upgrade but I'm humbled by just how much better this model IS. If you are coming from anything earlier than the S25.... don't walk, run. And if you are coming from the S25.. think on it overnight 'maybe' ...you won't regret the leap! 😎
Side note: the galaxy buds pro4 are actually also WAY better than the buds pro3. Better sound, better response, far more comfortable fit.
Nice job stepping it up Samsung!! 🙌
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi ShaMarieG, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to know you have been so amazed by the enhanced features and capabilities of your device, and that it feels like a true upgrade in so many ways. We have provided a link to the complete manual to help you with the new Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fast and easy to use
on June 14, 2026
Posted by: Anonymous
Very nice phone easy to use T mobile has very good deals out right now
Response from Samsung USBy R&R Team, June 15, 2026
Hey Rickeyratt, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you have been so initally pleased with the enhanced features available on your device. We have provided links to resources to help you maximize your experience, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Galaxy
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy! It has made my everyday life so much easier. I use my phone for work, taking pictures, watching videos, staying connected with family, and keeping myself organized. The camera quality is amazing, the phone runs smoothly, and the battery lasts throughout my busy day. I also enjoy the new Galaxy AI features because they make things faster and more convenient. Samsung continues to create reliable devices that fit perfectly into my daily routine. I definitely recommend it!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi GalaxyFan49, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding so many amazing uses for your new device every day, and that the battery keeps up with your all day. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why the S26 Ultra is (almost) the Perfect Phone...
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is a brand new experience for me. I upgraded from a lesser phone with lackluster AI features. Now, I not only have Gemini, but my daily and online social life is made easier by Galaxy AI. and how packed this thing is! I'm not going to focus on the Privacy Display, which is a frontrunner for the phone, but I will be focusing on the S Pen. It's so useful to me; most forget that it even exists, but I love using it. As an artist, I prefer to have a stylus on the go, and this delivered. Sure, it's not as hi-tech as the S24 Ultra's S Pen, but it's an amazing bonus tool. It's nice to have, but not essential.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey ProtoSketch, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding Galaxy AI so helpful every day for many different tasks. We know it can take some time when features you have used in the past have been redesigned or changed in some way. We have provided a link to an article to help you with the S Pen capabilities on your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
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