Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,165 Reviews)
Rating breakdown 12,165 reviews
5 Stars
10,674
4 Stars
1,204
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product.
(
80 out of
121)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
3
Not a fan of the s pen
on June 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phonebis great very big screen compare to the s25 . I can actually see and my fiingers toucj the letter on keyboard with out without pressing the wrong letter. Only reason i gave this the 3 stars is because i bought this phone actually for theu stylus/ i guess its actually a s pen that hasnot work correctly since o got it which is a week.very expensive to get a new one. But samsung did tell me i can new one three warrenty . But question woukd be is that going to mess up??? Oh and the ai on point you can dp anything easling with it.
Value
3
Response from Samsung USBy R&R Team, June 12, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the design of your device, including the size of the display. We have provided a link to an article to help you with the S Pen capabilities and usage of your device. We have also shared links to the Samsung Support Team and warranty information to help you work towards a resolution if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
5
New s26 ultra has great features
on June 11, 2026
Posted by: Lubyan20
[This review was collected as part of a promotion.] One of the best updates that the S26 Ultra had was its integration with Galaxy AI, which has improved a lot when taking photos, helps a lot with daily tasks and you have incredible functions that allow you to create images or edit them with just a good prompt.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey Lubyan20, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device to be such an amazing upgrade, and that Galaxy AI has added a new level of functionality that you enjoy for a range of daily tasks. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Overall a good product
on June 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The S26 is a town. The bigger than I'm used to. But that is expected with a higher quality, more gidgets and gasmos device. I only had my phone two weeks and then it fell out. When I was hiking on a trail and got ran over by side by side crack the screen, I haven't got it replaced yet.I'm not exactly sure how the whole insurance on it works to help me with the replacement of it.But I can only use my phone with the s Pen which is very frustrating because no other stylus works on it
And the S Pen is so small with no type of tracking Beacon or device inside it to locate it. If you happen to lose it, which is where I'm at right now. So everything I do has to be done through voice to text which is not the greatest
In terms of functionality the camera is good
It doesn't stabilize like the 24 did. As well, but it does take amazing quality photos.
It has a ton of memory. However, I have found that sometimes unless I get into my phone and unlock it. If I don't have constant interaction with my phone I don't receive the notifications and things until I get into it and unlock it for hours. Then, I'll unlock it and all of a sudden, a 100. Notifications start popping up which I do not like
I miss multiple messages that way. Also, the flashlight, it's terrible. It is not bright at all. Also, i'm not sure if you can tell, but through this review, the punctuation is not correct.It just puts periods in commas wherever it wants to.
And the S Pen is so small with no type of tracking Beacon or device inside it to locate it. If you happen to lose it, which is where I'm at right now. So everything I do has to be done through voice to text which is not the greatest
In terms of functionality the camera is good
It doesn't stabilize like the 24 did. As well, but it does take amazing quality photos.
It has a ton of memory. However, I have found that sometimes unless I get into my phone and unlock it. If I don't have constant interaction with my phone I don't receive the notifications and things until I get into it and unlock it for hours. Then, I'll unlock it and all of a sudden, a 100. Notifications start popping up which I do not like
I miss multiple messages that way. Also, the flashlight, it's terrible. It is not bright at all. Also, i'm not sure if you can tell, but through this review, the punctuation is not correct.It just puts periods in commas wherever it wants to.
Value
3
Response from Samsung USBy R&R Team, June 12, 2026
Hi there Momzilla, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding features you enjoy using with your device, and we would love to help you maximize your experience and resolve the frustrations you mention experiencing. We have provided links to articles to help you with the notifications, and camera quality you mention. We have also provided a link to an article to assist you with the capabilities of Galaxy AI and ensuring your talk to text operates as intended. We have lastly provided links to the Samsung Support Team and warranty information to assist you with the repair to your device, and S Pen being lost. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 12, 2026
Posted by: BigEd72
[This review was collected as part of a promotion.] I upgraded from a 24FE and I must say, this new 26 Ultra does not disappoint. From the features to the camera, this phone works so much better. The Galaxy AI is fun to use also.
Value
5
Response from Samsung USBy R&R Team, June 12, 2026
Hey BigEd72, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with the upgrade from your previous device to this new one, and that you are loving Galaxy AI, and the camera as standout capabilities. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra is a daily beast
on June 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra every day, and honestly, this phone is solid all around. The first thing that stood out to me was the display. The screen is big, bright, and super clear. Whether I’m watching videos, scrolling, reading messages, or looking at photos, everything looks sharp and smooth. Even when I’m outside, the screen is still easy to see, which makes a big difference when I’m on the move.
The performance is where the phone really shines. Apps open fast, switching between apps feels smooth, and I don’t feel like I’m waiting on the phone to catch up. I use my phone for streaming, browsing, taking pictures, work stuff, and everyday tasks, and it handles everything without acting slow or glitchy. It feels like a phone that was built for people who stay busy and need something dependable.
The camera is one of my favorite parts. The pictures come out clean, bright, and detailed without me having to do too much. I like that I can take regular photos, close-up shots, and zoomed-in pictures and still get good results. Videos look smooth too, which is nice when I want to capture family moments, projects, or just something quick during the day. The camera makes it easy to get a good shot without feeling like I have to be a professional.
Battery life has been strong for my routine. I can use it throughout the day for calls, messages, videos, apps, and searching online without constantly worrying about plugging it in. Charging is simple, and the battery gives
The performance is where the phone really shines. Apps open fast, switching between apps feels smooth, and I don’t feel like I’m waiting on the phone to catch up. I use my phone for streaming, browsing, taking pictures, work stuff, and everyday tasks, and it handles everything without acting slow or glitchy. It feels like a phone that was built for people who stay busy and need something dependable.
The camera is one of my favorite parts. The pictures come out clean, bright, and detailed without me having to do too much. I like that I can take regular photos, close-up shots, and zoomed-in pictures and still get good results. Videos look smooth too, which is nice when I want to capture family moments, projects, or just something quick during the day. The camera makes it easy to get a good shot without feeling like I have to be a professional.
Battery life has been strong for my routine. I can use it throughout the day for calls, messages, videos, apps, and searching online without constantly worrying about plugging it in. Charging is simple, and the battery gives
Value
4
Response from Samsung USBy R&R Team, June 12, 2026
Hi TonySReviews, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding your device to be so amazing for a range of daily tasks, and hobbies. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US