Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8 out of 5
4.8
(12,189 Reviews)
Open Ratings Snapshot
Rating breakdown 12,189 reviews
5 Stars
10,695
4 Stars
1,207
3 Stars
180
2 Stars
42
1 Star
65
66%of customers recommend this product. 
(
80 out of 121
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Overall Happy
on June 4, 2026
Posted by: 0463age
[This review was collected as part of a promotion.] So far I am extremely happy with this purchase. The photo quality is stellar, and the amount of storage is a huge perk. I find the ease of use nice and have found myself using features I never have before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still the King of Overkill
on June 4, 2026
Posted by: emdedeval
[This review was collected as part of a promotion.] Galaxy S26 Ultra - 3 Months In: Still the King of Overkill? Short answer: yes.
I picked up the S26 Ultra because I wanted the best camera, best display, and zero compromises. After 3 months of daily use, here’s the real-world breakdown.
What I Love
1. Display: Ridiculous
The 6.9" AMOLED hits 3200 nits. Outdoors in direct sun, it’s perfectly usable. The anti-reflective coating Samsung added this year actually works — way less glare than my S24 Ultra. 1-120Hz LTPO is buttery and saves battery.
Rating: 10/10
2. Camera: A Zoom Monster That Got Smarter
200MP main + 50MP 5x + 50MP 10x periscope + 12MP ultrawide. The new ISP cleans up the over-sharpening from last gen. 10x optical is still unmatched — concert shots and kids’ sports look DSLR-level. 8K30 and 4K120 video are stable and the new "Nightography AI" actually pulls usable color at 10x in low light. Selfie cam finally stopped over-smoothing skin tones.
Rating: 9.5/10
3. Battery + Charging: All-Day + Then Some
5500mAh gets me through 7-8h screen-on time with heavy camera use. Light days I’m at 40% by bedtime. 65W wired charging: 0-100% in ∼42 min. 25W wireless is clutch. No charger in box still stings though.
Rating: 6/10
4. S Pen + AI Features: Actually Useful Now
S Pen latency is nonexistent. "Note Assist" summarizing my messy meeting notes is scarily good. Circle to Search 2.0 and live translate on calls saved me abroad. "Galaxy AI Erase" removes photobombers better than Pixel now. Most of it runs on-de
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great features
on June 4, 2026
Posted by: King2king
[This review was collected as part of a promotion.] I like this device I enjoying using on it specially the new Galaxy AI included in photo editing..
I'm an ios user but now I switch to android..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Simple 3/5*
on June 4, 2026
Posted by: Master
[This review was collected as part of a promotion.] Marketing is the best trap to grab the customer , it is not bad bit is no 100% , keyboard is samsung is not intelligent, the security codes arrive and you have to go to the messages to look for it because the keyboard does not always pick it up, and when it does the app allows you to copy it, keyboard looks like a typewriter from the 80 has all the active setting and is slow heavy , in summary regretting having moved for Samsung which serv client does not keep its promises to respect prices
Simple not worth it
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 4, 2026
Hi there Master, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We understand changing operating systems and manufacturers can come with a learning curve that causes frustration as you work to best align the settings to your preferences. We have provided links to resources to help you adjust the refresh rate for faster speeds, and customize the settings for your keyboard to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s26 Ultra
on June 4, 2026
Posted by: Jhamp30
[This review was collected as part of a promotion.] This device is everything you would want in a phone and with the new privacy screen feature it gives it an edge over any other smartphone. The galaxy AI feature is awesome it gives my accurate information every time. You can ask it anything and have an answer in less than two seconds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flagship phone in the market
on June 4, 2026
Posted by: Mike0305
[This review was collected as part of a promotion.] Galaxy AI is helpful in touching up my pictures, and organize files for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 ultra
on June 4, 2026
Posted by: Bill8583
[This review was collected as part of a promotion.] The camera is what sold me. Im avid photographer. Messing around with the camera and pushing what I can do with it.
Galaxy Ai is top-notch too. From photo editing to fun stuff is great. The privacy part too is great when doing banking or taking care of other things.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 4, 2026
Posted by: Dilpikle
[This review was collected as part of a promotion.] Love the privacy screen and customizations! Ai is very quick
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 4, 2026
Hey Dilpikle, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the usage of the new Privacy Display, and the enhanced capabilities of Galaxy AI. We have provided a link to the complete manual to help you best align the settings of your device to your needs. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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