Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,009 Reviews)
Rating breakdown 12,009 reviews
5 Stars
10,539
4 Stars
1,190
3 Stars
174
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
Samsung Continues to Deliver
on June 8, 2026
Posted by: QueenLlama
[This review was collected as part of a promotion.] I just recently purchased a new Samsung Galaxy 26 Ultra - at least my fourth Samsung in a row. I love how easy it is to set up and how it makes my everyday life easier. I use the note feature with the pen to quickly write myself notes to help with remembering the little things. The camera is one of the best on the market - everyone tells me they can't believe the quality of my photos! With the new Galaxy AI features, I can really up my photo game now with fun edits that are easy to do. The Galaxy AI also has a feature to help my writing and spelling. I will always stay in the Samsung family as I love the quality and the ease of use. I've never been let down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has sold features
on June 8, 2026
Posted by: FlipableFanatic
[This review was collected as part of a promotion.] This phone is incredibly intuitive but it has its draw backs but those are easy to put to the side when the galaxy ai helps explain what I can do to fix most issues I'm having with any of the features that need a little more explanation. All in all great phone glad I switched to it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great.
on June 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the call assistance. It's one of my favorite features on the phone. The other one is the AI that can change one photo into many different photos you can use.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi Heaven2shop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the enhanced capabilities of your device, and that the camera features and editing capabilities have been such a standout for you. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Incremental improvements on already great device.
on June 8, 2026
Posted by: KCAtlanta
[This review was collected as part of a promotion.] I have been Samsung Galaxy only for the last 9 yrs - S6, S9+, S23 + and now S26 Ultra. They have been great phones though oddly last 2 stopped working with cable - wireless charging only. Besides that disappointment they have worked well, despite several drops and some very high temps. The S26 screen is bright and sharp, and I look forward to the new features that come in OS updates.
I am also looking forward to Galaxy AI and what that will bring. I feel like I just future proofed myself, at least for a.few more years. You can't ever really be ahead!
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi KCAtlanta, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you are experiencing anything out of the ordinary with your device, or you have questions about the usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely in Love!!
on June 8, 2026
Posted by: MikeHancho
[This review was collected as part of a promotion.] Galaxy AI makes your workflow and personal life so much simpler. I love the cobalt purple color.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi MikeHancho, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the amazing features of Galaxy AI for your work and personal needs, and that you are finding it easy to use. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Much needed change
on June 8, 2026
Posted by: Shenanigans
[This review was collected as part of a promotion.] I've been using my Samsung device every day for both work and entertainment, and it has become an essential part of my routine. Whether I'm streaming shows, watching movies, following live sports, gaming, or staying productive, the performance and reliability consistently stand out.
For work, I use my Samsung device to manage emails, attend virtual meetings, take notes, and stay organized throughout the day. The display is bright and sharp, making it comfortable to work on documents and presentations for extended periods. When it's time to relax, I enjoy streaming videos, browsing social media, and playing games, all of which run smoothly without noticeable lag.
One of the features that has made the biggest impact on my daily routine is Galaxy AI. It helps simplify everyday tasks and improves productivity by making communication, organization, and content creation more efficient. Features powered by Galaxy AI save time and make my device feel smarter and more intuitive to use.
The battery life easily keeps up with my busy schedule, and the camera allows me to capture high-quality photos and videos wherever I go. Samsung continues to deliver a balance of performance, innovation, and ease of use that fits both my personal and professional needs.
Overall, my Samsung device helps me stay connected, productive, and entertained every day, and Galaxy AI adds an extra layer of convenience that genuinely enhances the experience.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Shenanigans, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much your new device has been ehlpful for work and personal uses, and that you are finding that it keeps up with your needs during the day without interruption. Please, don't hesitate to reach out to us again in the future if you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing phone
on June 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Galaxy AI and how helpful it is in my day to day. I especially love and use a lot the AI photo editor as it helped me make invitations, decals and stickers easily.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Samsunglover, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving Galaxy AI on your device, and finding it helpful to your productivity. We are also so happy to hear how much you are enjoying capturing amazing photos and videos and playing with the editing options available for them. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Lots of AI features
on June 9, 2026
Posted by: Notacpu9
[This review was collected as part of a promotion.] The galaxy s26 ultras Galaxy AI is very impressive and the device has many AI features that are very convenient. I would recommend this device to anyone who wants a very impressive and convenient phone.
Value
5
Written by a customer while visiting Samsung US