Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Average customer rating
4.8
(12,009 Reviews)
Rating breakdown 12,009 reviews
5 Stars
10,539
4 Stars
1,190
3 Stars
174
2 Stars
42
1 Star
64
66%of customers recommend this product.
(
79 out of
120)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (Verizon)
Customer Rating
5
An absolute powerhouse of a phone
on June 8, 2026
Posted by: CrossedClub
[This review was collected as part of a promotion.] I have been a samsung user since the Galaxy Note 3 and every new model has made my trust in Samsung's innovation deeper and stronger. The S26 Ultra is certainly the only choice when you want to go for the best of the best.
Coming back from a non-samsung device to the S26 Ultra made me realize there is no competition out there to this phone and its mesmerizing design. Whenever I pull this beast out of my pocket no matter where I am, I take a brief second to appreciate the standards this phone is built to and at times I am amazed at how this phone just sprints at any task it is given. The camera on this phone is just an example of how far camera technology and quality has come with pictures so clear, full of color, and vibrant. The 100× zoom just blows me away every time i try to capture anything that is microscopic to the naked eye.
Galaxy AI on the other hand is certainly the best AI you can find integrated into a smart phone, I mean just try painting your photos with the AI tool and I promise you will be blown away every single time.
The cherry on top is and always has been the presence of an S Pen but the privacy display this time, oh boy! What a thoughtful and practical addition. Just when you think this phone cannot get any better, you pull out this beautiful piece of a pen to doodle or take notes and just turn on privacy display when someone tries to glance when you have a banking app open. The only phone im gonna switch to is gonna be the successor to this one.
Coming back from a non-samsung device to the S26 Ultra made me realize there is no competition out there to this phone and its mesmerizing design. Whenever I pull this beast out of my pocket no matter where I am, I take a brief second to appreciate the standards this phone is built to and at times I am amazed at how this phone just sprints at any task it is given. The camera on this phone is just an example of how far camera technology and quality has come with pictures so clear, full of color, and vibrant. The 100× zoom just blows me away every time i try to capture anything that is microscopic to the naked eye.
Galaxy AI on the other hand is certainly the best AI you can find integrated into a smart phone, I mean just try painting your photos with the AI tool and I promise you will be blown away every single time.
The cherry on top is and always has been the presence of an S Pen but the privacy display this time, oh boy! What a thoughtful and practical addition. Just when you think this phone cannot get any better, you pull out this beautiful piece of a pen to doodle or take notes and just turn on privacy display when someone tries to glance when you have a banking app open. The only phone im gonna switch to is gonna be the successor to this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The speed of the chip.
on June 8, 2026
Posted by: Gatorman
[This review was collected as part of a promotion.] The S26 ultra is a fantastic phone compared to my S24 Ultra, which i still love. The speed of the 26 ultra is mind blowing. The camera is great, haven't really tinkered with settings. The AI is quite amazing. I have been using it on this phone more than my S24 U. I love the 26 U. It can do some amazing things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on June 8, 2026
Posted by: Tat2junior
[This review was collected as part of a promotion.] This phone is simply awesome. From browsing the web to watching streaming services this handles it all with ease. I don't think it's even gotten warm! Using it in the car on a daily basis is a snap as well. I didn't really think I would use the AI, but I use it constantly. It's so easy to simply ask it a question and not only get a response, but to have a conversation with it. Great to be using a music streaming app and navigation at the same time and then ask it a question to find a restaurant with great food and good ambiance and it will come back with the best results and even give you a run down of what is in the menu. I also got the Galaxy buds pro 4. Great fit and have a fantastic app to be able to get the best out of them. I love that they have clickable buttons and you can simply slide along the blade part to adjust the sound.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Tat2junior, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device to be so awesome, and that you are loving Galaxy AI and other integrated features. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 8, 2026
Posted by: Mikeymike
[This review was collected as part of a promotion.] The Galaxy s26 ultra is really really good. The only complaints I have or notice that I have, is the phone isn't as loud as the s25 ultra when I connected to Bluetooth when I'm using it on my speakers or even just the plane speakers on the device itself. Everything else outside of that is completely better the look of the phone is better I'm so grateful that they got rid of those ugly rings that was around the s25 it's a completely new phone and the privacy mode is very very well thought of planned put together it's just really really good I hope we keep moving forward but I do hope that the new design the rumors that's going on with the horizontal camera layout on the back of the phone I think that is the 100% move to make and it will aesthetically be more pleasing to the eye and it will be better off that way for more battery space and to have mag safe wallets and different things that we like to use on our phones good job Samsung keep it up. Not to mention that Galaxy AI is really really awesome it's the best in any phone it makes the iPhones Siri looks like it woke up two days ago into the world like a underdeveloped baby.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey Mikeymike, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the amazing capabilities of your new device. We have provided a link to an article to help you with the different audio settings available on your device to help you have the best possible listening experience with your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Galaxy S26 Ultra 🥰
on June 8, 2026
Posted by: VerticallyChallenged
[This review was collected as part of a promotion.] I waited 2 years to upgrade from my S24 Ultra and it was worth it! I love the upgrades to the AI for editing and creating stickers out of your pictures, and turning yourself into characters. I love being able to say what kind of stickers or wallpaper I want and it just gets drawn for me 🥰 I'm a quad and so my accessibility Is my phone... I never thought I would like AI, but it's been so nice at summarizing websites, emails, and chats I missed. I can highlight or take a picture of anything and find out what it is or how to fix it! I've never felt more independent in my life 🥰
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hey there VerticallyChallenged, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are loving your new device, and finding it such a worthy upgrade from your previous device. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on June 8, 2026
Posted by: honestreview
[This review was collected as part of a promotion.] Good device. Big enough screen. AI very limited to what it can do and not very accurate on responses. I love the routine options.
Value
5
Response from Samsung USBy R&R Team, June 8, 2026
Hello Honestreview, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are happy with the display size and overall usage of your device. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI to have the best possible experience with these features. We have also shared a link to the complete manual and the Samsung Support Team to help you best align the settings of your device to your usage, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Can't imagine using anything else
on June 8, 2026
Posted by: mrmac2k
[This review was collected as part of a promotion.] I am a long-time Samsung user and have always been thoroughly impressed with the devices. I am not a super user but the device and the apps available serve my purpose. I am still learning how to use Galaxy AI, so the phone makes it easier to use and understand.
I play simpler games (online chess, games that don't require wifi) due to time constraints. I'm sure the phone would be able to handle an upgrade in gaming choice.
I have always been a fan of the S Pen but admittedly don't use it to its full potential.
The camera in my opinion is the best on the market. Again, it serves my purpose well and I don't have any desire nor need to change.
I plan to be a Samsung fan (user) until Samsung changes my mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera Great, Phone has so many options and fast
on June 8, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] Screen is absolutely gorgeous and the AI function is fun and great to research anything. It has so many options to change on your phone, so many apps to pick from, everything can be changed keyboard, screens, and nice to use S Pen. Once you familiarize yourself with S26 Ultra you will love it !
Value
5
Written by a customer while visiting Samsung US